Timbrook Ford Mercury

Terrible! ! Left hand doesn’t know what the right hand is doing. Service department was the worst. They will never get my business, and I will spread the word. ! Left hand doesn’t know what the right hand is doing. Service department was the worst. They will never get my business, and I will spread the word. More

Don was exceptional to work with while purchasing my new Explorer. Very knowledgeable of the vehicle. Was able to answer every question I had. Explorer. Very knowledgeable of the vehicle. Was able to answer every question I had. More

Absolutely a stress-free process working with the Service Department. I am definitely returning for any future needs. I have found my Ford Service Department! Department. I am definitely returning for any future needs. I have found my Ford Service Department! More

Have used Timbrook Ford for 20+ years and always received great service .Brian Tucker is never to busy to say hi and answer any questions we may have. great service .Brian Tucker is never to busy to say hi and answer any questions we may have. More

Visit was for The Works and to update Sync. All was done in timely fashion. I was especially pleased with the job on Sync because the Ford coupon was for $149 for me to do it and Timbrook onl All was done in timely fashion. I was especially pleased with the job on Sync because the Ford coupon was for $149 for me to do it and Timbrook only charged $120. More

The people here have made a vehicle buying experience the best possible. They are all very knowledgeable and just decent people best possible. They are all very knowledgeable and just decent people More

I recently purchased a new Bronco from Timbrook Ford in Keyser, WV. This is the fifth new vehicle I have purchased in the past eight years for myself or immediate family members. The reason I keep going ba Keyser, WV. This is the fifth new vehicle I have purchased in the past eight years for myself or immediate family members. The reason I keep going back to them for my vehicle purchase is the sales staff have always been attentive and cooperative and the service department does an excellent job. They make car buying easy and non-stressful. More

Great service great people great prices 100% recommend if ur looking for a ride in the area if ur looking for a ride in the area More

As you know I have bought more trucks then anyone in West Virginia, that's because you guys know what you are doing. Of course that's because you have the best sales personnel and the best guys working on yo Virginia, that's because you guys know what you are doing. Of course that's because you have the best sales personnel and the best guys working on your auto when it's needed. And best of all is you sell the very best auto . More

Straight forward and helpful. The new order was placed last year and came in very near the time Brian guessed it would. The new order was placed last year and came in very near the time Brian guessed it would. More