Tim Short Ford of LaFollette

Everyone is super nice. The service department is awesome. They care about the customer Thanks The service department is awesome. They care about the customer Thanks More

They went out of their way to make my purchase happen. There were a couple of situations that they had to work through in order for me to make my truck purchase. There were a couple of situations that they had to work through in order for me to make my truck purchase. More

I had buyers remorse on a vehicle. They made it right!! They are the best!! They made it right!! They are the best!! More

Fast friendly service. good and professional employees. This is where I bought My truck and highly recommend good and professional employees. This is where I bought My truck and highly recommend More

Everyone was so kind and very helpful. Kathy White our salesperson was so very friendly and professional made the buying experience online so easy. Video walk around by Jeremy Carmack was Kathy White our salesperson was so very friendly and professional made the buying experience online so easy. Video walk around by Jeremy Carmack was great also. Very nice staff. More

I have made my last 8 car/truck purchases from the same dealer on Airport Motor Mile in Alcoa but this year no deal. I was really amazed that I found this vehicle online at such a great price and it was on dealer on Airport Motor Mile in Alcoa but this year no deal. I was really amazed that I found this vehicle online at such a great price and it was only about 1 hour from my home. Trucks are so overpriced in our area right now I knew if I was going to get a deal I would have to go some other area. When we arrived everyone was so friendly. Then I met Brandon Brooks whom I had spoken to on the phone about my trade. Brandon went far and beyond on helping us. He had that real honest person attitude and look not like a lot of car salemen and definitely not pushy. He made me feel like he was there for me and not the company. I would really recommend not just the dealership but look up Brandon Brooks first. Thanks Short-Redmond and thank you Brandon... More

Kevin was most helpful in seeing that the car I wanted was prepared for purchase when I arrived at the dealership. The entire staff was friendly and made me feel like family. was prepared for purchase when I arrived at the dealership. The entire staff was friendly and made me feel like family. More

Nick Swanson was easy going, no pressure. Made it a great experience for us! Got my dream car! Made it a great experience for us! Got my dream car! More

They worked well with us and very kind and helpful . Roger Adkins was helpful. Great Roger Adkins was helpful. Great More