Tim Dahle INFINITI
Murray, UT
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Thank you Carson and team for repairing my car and keeping me informed of what was being done in the process. I plan on returning in the very near future for other repairs and maintenance. I had so keeping me informed of what was being done in the process. I plan on returning in the very near future for other repairs and maintenance. I had so much peace at mind when my car was there. Thanks again! More
Yasoub was kind and helpful. He was able to take $200 off for me. I came from Cedar City and that was very helpful. Also, Lucas arranged a Lyft for me, to pick me up from the shu He was able to take $200 off for me. I came from Cedar City and that was very helpful. Also, Lucas arranged a Lyft for me, to pick me up from the shuttle stop in Midvale. Great people to work with. More
I initially had a positive experience at the service center. They offered a loaner car, which was helpful. However, when I learned my warranty wouldn't cover everything and my out of pockets expenses we center. They offered a loaner car, which was helpful. However, when I learned my warranty wouldn't cover everything and my out of pockets expenses were around $3,000. This was more than I anticipated, so I decided to have the work done elsewhere. Unfortunately, the service rep, Jacob, seemed unhappy with my decision. He informed me I would be charged for the technician's time diagnosing the issue. His comment about needing to "feed their families" felt unprofessional and pressured me. Jacob sent me a bill for almost $1,000 for the diagnosis alone, which was significantly higher than the advertised $220 fee. I had to speak with the manager, John, to resolve the issue. Thankfully, John was understanding and reviewed the situation. He rectified the mistake and honored the original diagnosis price. While I appreciate John's intervention, the overall experience left me disappointed. That's why I'm giving a 3-star review. More
I will never come to this dealer ship again because they replaced my cars transmission for 17,000 dollars still is having problems. 375 for warranty alignment and they don’t even align it because my string replaced my cars transmission for 17,000 dollars still is having problems. 375 for warranty alignment and they don’t even align it because my string wheel is still off and didn’t fix it More
I haven't bought a car in quite a while, due to an unfortunate situation I was in the market. I was told to go to Tim Dahle for the lifetime warranty. So that's where I went. They said the lifetime wa unfortunate situation I was in the market. I was told to go to Tim Dahle for the lifetime warranty. So that's where I went. They said the lifetime warranty is "free" however, they charge $1900 at closing to make sure "it's good to go." They also sold me on a 5 year warranty (bumper to bumper) for another $3500 and said wear and tear is not covered. Two days after buying this car I had to fork out $800 for new tires. They said I have fog lights, I don't. They kept saying "ya, we'll find out for you and we'll look into that." They didn't. They didn't even fill the gas tank (this one is minor, but it was annoying to leave from buying a car and having to fill the gas tank). It just shows the lack of care that went into this. They wouldn't budge on ANYTHING at all. I have a 824 credit score, and they were going to set me up with a bank at 9% interest. I told them to check my credit union, because that is xx. It came back at 7%. I wish I had gone on here before buying the car. I wouldn't have gone through them. They are crooks and didn't deserve my business. We'll see how they treat me in future. Maybe I'll be able to update this post to something better, but as it is right now- Never again will I go through them. More
Been taking my car to Tim Dahle Infiniti for all my service since Ive owned the car. They have always treated me great. Jacob Alviso has been excellent to work with and has always taken care of me. I d service since Ive owned the car. They have always treated me great. Jacob Alviso has been excellent to work with and has always taken care of me. I don't trust my car with anybody else. More