Tidelands Ford
Pawleys Island, SC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Will never return. Purchased a 2021 Bronco Sport (new to us). Was under the impression the tires were new, nope. Got us to pay extra for the ceramic paint warranty, wit Purchased a 2021 Bronco Sport (new to us). Was under the impression the tires were new, nope. Got us to pay extra for the ceramic paint warranty, with a big scratch on the hood. Paid extra for “upgrades” SYNC3 and a cargo mat, that were most likely already installed with 1st owner, said it’s on there already, we can’t take it off. No rear seat floor mats. An open recall that they neglected to mention until we asked, and then never followed up on. Sales Manager didn’t return calls. Service guy said that we would have to pay a $195 diagnosis fee if not covered under warranty. Also said that diagnosis consisted of lifting the hood and listening. His boss said otherwise, and then they provided me the documentation from the cars computer printout. Tried to convince me the vehicle had a bad alternator, also not covered and at a cost of $1354 plus tax. Refused to acknowledge the actual issue was the recall, even though the vehicle threw the recall code repeatedly. I ended up having to pay (a discounted rate) the diagnostic fee just so I could get far far away from these people. They offered to help me find a mustang for my daughter! Guess you can figure out how that went 👎 This all happened within a 4 month timeframe, since our April purchase. More
Please give these folks a try. We had a very good experience on buying a new vehicle. The staff is very knowledgeable and friendly. We had a very good experience on buying a new vehicle. The staff is very knowledgeable and friendly. More
The poorest used car dealership bar none. They took advantage of my 80 year old mom and knowingly sold her an unsafe and defectivtive 2014cInfinity QX 60. THE vehicle was called out in a clas They took advantage of my 80 year old mom and knowingly sold her an unsafe and defectivtive 2014cInfinity QX 60. THE vehicle was called out in a class action law suite for a defective transmission just 2 months after it was purchased. The vehicle immediately started showing signs of trouble related to the transmission class action suite. Mom was never contacted about it and it has been driven problematicly over 3 years. She didn't know any better. I took the vehicle into a Nissan/Infinity dealer and was told she would need a new CVT transmission that should have been reported to her by Tidelands Ford, Pawleys Island, SC. She is now out $7300 to fix it, on top of what she already paid for it. When I contacted Tidelands Ford, I was blocked on social media without cause. Please do not shop at Tidelands Ford! They are rude and have no desire to help an elderly lady that they ripped of in the get go. More
Wonderful dealership experience. My salesman and sales manager were great. Very helpful with the purchase of my car. I would recommend. My salesman and sales manager were great. Very helpful with the purchase of my car. I would recommend. More
I worked with Tyrese and he was absolutely great he made the process so smooth and worked with me the entire way he was great and anytime I need a new car I recommend this place the process so smooth and worked with me the entire way he was great and anytime I need a new car I recommend this place More
Ty was a great salesman, I believe he went the extra mile to learn the vehicle. Negotiations were to the point and the documentation process was fairly quick. A pleasant enough experience all around and I to learn the vehicle. Negotiations were to the point and the documentation process was fairly quick. A pleasant enough experience all around and I felt like they valued my business. More