Thoroughbred Nissan

I drove from Phoenix Az after visiting 5 other dealerships and numerous online markets . I meet Adam W online talked about what i needed in a car and he got back to me by email and phone . Great dealerships and numerous online markets . I meet Adam W online talked about what i needed in a car and he got back to me by email and phone . Great customer service at the branch, clean, great calming atmosphere . I knew what i wanted so i went and test drove it sat down talked about numbers accepted the offer . While waiting for the paperwork i found out they have an outdoor cookout every Saturday hotdogs, hamburgers and the whole condiments setup. Finally to cap it off met the owner great guy Oscar professional thanked me for his business while i walked out and told him i might drive back for more BBQ. Nory M More

I purchased my 2012 Nissan Altima in June of 2012. Sense my date of purchase I have brought my vehicle in for maintenance/service multiple times. All though I have not been pleased with the many manufacture my date of purchase I have brought my vehicle in for maintenance/service multiple times. All though I have not been pleased with the many manufacturee issues I will say because I have had an outstanding experience with my maintenance adviser (Tony ) it has made my many disappointments much easier to deal with. Tony has been more than understanding and has made every effort to make me comfortable while my vehicle is being serviced. We all know that when we are upset, disappointed or aggravated to what feels like no end our attitude can be well, less than perfect. Many times the call or appointment started out gruff but by the end Tony would have me laughing or at the very least smiling. I have no idea what Tony did prior to Thoroughbred but I do know that he has amazing people skills. Tony is the kind of person that any GREAT company would invest in. Thank you Tony!! More

Tony was great! He was able to help me out by getting me in late and helping me get my car back out the same day. He really went the extra mile to get the job done. in late and helping me get my car back out the same day. He really went the extra mile to get the job done. More

A great experience at thoroughbred Nissan. Lisa was extremely friendly, efficient, helpful, fast and thorough with getting my Xterra ready to be serviced. Bruce did a great job with repairs to my vehic extremely friendly, efficient, helpful, fast and thorough with getting my Xterra ready to be serviced. Bruce did a great job with repairs to my vehicle making sure it was running perfectly, and safe to drive. I live in Mesa , AZ, and it's well worth the trip to Tucson to receive this kind of great customer service from Lisa and Bruce. I will definitely return for future work and will definitely refer Thoroughbred Nissan, Lisa and Bruce to everyone:). Thank you for such a great experience! Tori Wilcoxon More

My grandson and I went to Thoroughbred Nissan to look at a 2010 Versa advertised online. We were greeted by salesman Erik to whom I mentioned the car I was driving had a/c that was not working. He suggested a 2010 Versa advertised online. We were greeted by salesman Erik to whom I mentioned the car I was driving had a/c that was not working. He suggested getting it looked at by their service shop. My grandson drove the Versa and wanted to purchase it if the price was right. This was his first time negotiating to buy anything and I left it to him. But I must say that I have negotiated car buying previously and this was pain free! I compare buying a car to a visit to the dentist, which I hate! If I could Always buy from Thoroughbred I would. The negotiating was done quickly, with respect, no games played and my grandson loves his car! As for my a/c, the used car sales manager phoned Frank Montano in service and asked if he could take a look. This was a Saturday about 1:30 and there were other cars ahead of me. I was leaving Monday for a 1700 mile drive to Seattle and really needed the a/c. Frank not only took the car, found it needed refrigerant which was added and recharged but had his people look the car over for safety issues for my drive and replaced the wiper blades. Besides the outstanding service and friendliness, when we went to the main showroom to sign paperwork we were invited to help ourselves to food which we were told is provided the employees every Saturday. Each employee we came in contact with was happy. That's why being a customer of Thoroughbred Nissan will make you happy too. The owner, who we also met, treats his employees like family and they in turn do the same to anyone walking thru the door. I honestly recommend them for new or used car purchases and service. More

I was in to your parts department on Friday 9/20/2013 and received excellent service from Mr. Daniel Valenzuela. I had 2 keys that I ordered online, an inexperienced Ace employee had messed it up. I had ca received excellent service from Mr. Daniel Valenzuela. I had 2 keys that I ordered online, an inexperienced Ace employee had messed it up. I had called the Nissan dealership which is close to my home and was told that they would charge me $15 per key to cut. I was on your side of town and thought that I would pop in and see if my keys could be cut. David was extremely professional and very nice. He explained that he would be able to cut my key from code via my VIN #, which I didn't know was possible. He also informed me that the price was much lower than the $15 per key I was quoted from the other dealership. This left me extra money to purchase a steering wheel cover. He cut both keys and they worked perfectly. I was so impressed with the service I received that I will go out of my way for any additional parts that I may need in the future. I will definitely ask for Daniel in the future! You have a fantastic employee in Daniel! Thank you again for the the wonderful service. More

My Murano has 58,000 miles and was making some strange noises. Also, I was having difficulty working the "fob" locking device. It was very unpredictable. I have had the car since 2005 and I really like noises. Also, I was having difficulty working the "fob" locking device. It was very unpredictable. I have had the car since 2005 and I really liked and used the locking device on the driver-side door. When it didn't work in it's usual manner, it was frustrating. Since I am not mechanical, I had no idea where or what was causing the noises..... so I left that up to the specialists. I can tell you that since it has been in the shop, everything sounds GREAT and the door locks are working perfectly. Once again, I am truly enjoying my Murano. I was away for a week's vacation which was a convenient time for the car to be fixed in perfect condition again. Thanks Thoroughbred and your efficient service department. More

Wes Wilkins has been my service adviser for 5 years. We appreciate his knowledge, friendship, and attention that he gives our Altima . We would certainly recommend Wes to anyone needing someone to help ke appreciate his knowledge, friendship, and attention that he gives our Altima . We would certainly recommend Wes to anyone needing someone to help keep their vehicle in top notch running order. We also appreciate the waiting area and hospitality . Cleanliness is next to Godliness, especially in the repair area. A big thank you Thorougbred Nissan.. Dick and Esther.... More

Visito el departamento de servicio de Thoroughbred con frecuencia llevando mi 270z que cuido mucho y se que lo puede dejar sin ningun problema. El servicio que recibo de todos los empleados es ejemplar p frecuencia llevando mi 270z que cuido mucho y se que lo puede dejar sin ningun problema. El servicio que recibo de todos los empleados es ejemplar por eso es que sigo regresando. More

I had a great experience at the dealership, Lisa Smiley greeted me pleasantly, listened and understood my problem with my car. she called me with an answer to my problem within an hour. I would recommend greeted me pleasantly, listened and understood my problem with my car. she called me with an answer to my problem within an hour. I would recommend her and the service dept. to all my friends More