Thoroughbred Nissan

Eric Encinas was awesome! ! Listened to everything I was looking for and made the process run smoothly. The whole staff worked quickly and efficiently. I never felt pushed into ! Listened to everything I was looking for and made the process run smoothly. The whole staff worked quickly and efficiently. I never felt pushed into anything and I love my new car!! Highly recommended this dealership to everyone! More

This is the 2nd car that I have purchased from Thoroughbred Nissan. This time I went with a new car, instead of used. Rob was so helpful. We arrived at 5pm, Rob was very helpful and knowledgeable Thoroughbred Nissan. This time I went with a new car, instead of used. Rob was so helpful. We arrived at 5pm, Rob was very helpful and knowledgeable about the vehicle and showed us all the new features, the safety and security details especially. We took it out for a test drive and we knew we wanted that car. Rob helped make it happen. The deal was very straightforward and honest. I definitely recommend this dealership and this salesman. Go ask for Rob. More

she Paulette was friendly and knowledgable about our car. Took use through the whole process Took use through the whole process More

The men at Thoroughbred Nissan are pure chauvinists. My husband and I went to buy a new car for me and to trade in a car I had bought and owned for 20 years. I expressively said that I wanted MY name to My husband and I went to buy a new car for me and to trade in a car I had bought and owned for 20 years. I expressively said that I wanted MY name to be used on the paperwork. They never did. According to the AZ official paperwork, this car of mine is owned exclusively by my husband. When we went back the next day to pick up the car, I brought up the issue. The salesman lied! He said that he had my husband's drivers license first. Absolutely not true. Because the salesman struggles with spelling and could not write the name of our street address, I took out my drivers license and handed it to him, so that he could finally spell our street name. He didn't have my husband's drivers license until a little later. Also, even though we were paying cash, we were required to wait an hour and sit down with the "Finance" guy - David. Never what we said, David kept on trying to get us to pay extra for some package or other. He just kept n trying to up-sell us something we didn't want. He too tried to talk ONLY to my husband - like women do not matter at Thoroughbred Nissan. The car is fine, although the manual is terrible. There is no meaningful index. They ought to look at Toyota's manual - much more user friendly. More

Great Customer Service. They care about us. Thanks to Tim Kass. A pleasure to work with him. Definitely I will recommend them to My friends and family. They care about us. Thanks to Tim Kass. A pleasure to work with him. Definitely I will recommend them to My friends and family. More

My experience was great! Jacob is an excellent salesman. From our initial conversations via email to my in person experience, he walked me through each step of the process an Jacob is an excellent salesman. From our initial conversations via email to my in person experience, he walked me through each step of the process and was very attentive. When it came time to make the purchase, I feel that I was given an above and beyond offer on my trade in and new car that I wouldn't have received anywhere else. Anthony in Finance clarified all the questions I had and helped that somewhat stressful part of the process go smoothly. Even though my situation wasn't the best going into the dealership, I walked away feeling positive about my new deal, my new car I'm now enjoying and the process overall. More

Great dealership and Roberto is an excellent salesman. We have bought 4 vehicles from Roberto and are very satisfied. We have bought 4 vehicles from Roberto and are very satisfied. More

This is the best dealership! I drove from the Phoenix area because they are that good and not to mention excellent customer service! Roberto Villagran is the BEST! He helped me f I drove from the Phoenix area because they are that good and not to mention excellent customer service! Roberto Villagran is the BEST! He helped me find the vehicle I was looking for, made the process easy, was professional, and went above and beyond! I would definitely come back to Thoroughbred Nissan and work with Roberto! I would recommend everyone to go to this dealership and work with Roberto! More