Thompson Used Cars
Baltimore, MD
236 Reviews of Thompson Used Cars
Great experience I had a good car buying experience from beginning to end. I knew what car I wanted and they had it ready to go when I got there. Took it for test dr I had a good car buying experience from beginning to end. I knew what car I wanted and they had it ready to go when I got there. Took it for test drive and closed deal within 30 minutes of being there. Very friendly and outgoing. Even found a better rate for my loan than in walked in door with. Overall five stars! More
Great! skipped his doctors appointment to help! Very nice and personal. Going to tell everyone I know to stop by when they are looking to buy a car. skipped his doctors appointment to help! Very nice and personal. Going to tell everyone I know to stop by when they are looking to buy a car. More
Started well but turned bad at loan closing. Agreed on price over the phone, but on day of purchase, we were lied to about the dealer processing fee being called a state required document fee. H Agreed on price over the phone, but on day of purchase, we were lied to about the dealer processing fee being called a state required document fee. Had difficulty with a few other statements from the salesman. More
Very good I was happy with the vehicle and the buying experience at Thompson Mazda. I was treated well at every level. I glad I went there for the purchase of m I was happy with the vehicle and the buying experience at Thompson Mazda. I was treated well at every level. I glad I went there for the purchase of my new car. More
New car purchase Great experience-both sales and finance. Everyone at the dealership was friendly and helpful. The process could have been quicker but the computers w Great experience-both sales and finance. Everyone at the dealership was friendly and helpful. The process could have been quicker but the computers were down that morning. More
Pleasant transaction Very laid back, easy, pleasant transaction. I cant remember ever buying a new car and not being totally stressed out. This was not the case at Thompso Very laid back, easy, pleasant transaction. I cant remember ever buying a new car and not being totally stressed out. This was not the case at Thompson. Our salesman, Shawn was incredible and a great asset to your team. More
Awesome Very supportive and responsive. Good negotiations. Did everything they said they would. Efficient and kind. Nothing but good to say. Friendly, courteo Very supportive and responsive. Good negotiations. Did everything they said they would. Efficient and kind. Nothing but good to say. Friendly, courteous, prompt. Check them out. More
Nice cars, average dealership experience Good selection of cars. Was not pleased with the sales peoples knowledge or attention to detail. They didn't know where some of the cars were on their Good selection of cars. Was not pleased with the sales peoples knowledge or attention to detail. They didn't know where some of the cars were on their own lot. They lost the second key to my car. They forgot to have sign some paperwork and I had to go back out and get it. The only reason I purchased a car from them was that the price was good. However, when my lease is up I will go elsewhere. More
Friendly and prompt Had a problem with my temporary tag and I was told to come right in. The Tag issue was dealt with quickly and salesperson was friendly and helpful. Th Had a problem with my temporary tag and I was told to come right in. The Tag issue was dealt with quickly and salesperson was friendly and helpful. The finance office was also a great help and easy to work with. More
My CX9 Upgrade We came to meet one person but was greeted by Mr. Grant, who's excitement and determination got us excited. When it was all said and done we drove aw We came to meet one person but was greeted by Mr. Grant, who's excitement and determination got us excited. When it was all said and done we drove away satisfied with an amazing car, a 2019 CX9 Touring. Great Experience! More