Thompson Used Cars
Baltimore, MD
236 Reviews of Thompson Used Cars
Attention to detail. I went into the dealership knowing what I wanted. Robert Wensel worked patiently and courteously with me until I drove off the lot a well- pleased ne I went into the dealership knowing what I wanted. Robert Wensel worked patiently and courteously with me until I drove off the lot a well- pleased new car owner. There was no pressure during the entire transaction. I appreciated Robert"s expertise and personable mannerism. More
A very relaxing sale Everything from the test drive with Cliff and the paperwork was easy and professional. It was an early morning sale so luckily the used car manager wa Everything from the test drive with Cliff and the paperwork was easy and professional. It was an early morning sale so luckily the used car manager was also the finance manager so it went smoothly. The truck was also cleaned and detailed. Thanks More
Good buying experience I worked with Bob at Thompson on a new car. He got me a great deal and more importantly- got the specific car I wanted even though it wasn’t on the lo I worked with Bob at Thompson on a new car. He got me a great deal and more importantly- got the specific car I wanted even though it wasn’t on the lot. The day I bought I was expecting upcharges, but the final price with my trade-in was slightly lower than we discussed. great experience and loving my new Mazda 3. More
Ask questions before signing They didn't reveal that the vehicle came with only one key until after the deal was done. Was told verbally we'll see what we can do. Well they refus They didn't reveal that the vehicle came with only one key until after the deal was done. Was told verbally we'll see what we can do. Well they refused to provide a spare key after the fact. The cost of the key is $300 -$400. Which would have been a deal breaker for me. I bought a car from this dealership in 2007. Was given 2 keys and the car lasted for over 10 years. Sadly this will be my last purchase from this dealership. More
Great first-time car buying experience! This is my first time with Mazda and I wasn't sure what to expect, but the whole process was really quick and easy. I was upgrading from a 2007 Honda This is my first time with Mazda and I wasn't sure what to expect, but the whole process was really quick and easy. I was upgrading from a 2007 Honda CRV to a 2019 CX-5 and I was really impressed with the car and with the Thompson team. Shawn was super friendly and informative and he worked with us to get to a price we were comfortable with. More
Down to earth dealership Bob was great to work with, as was everybody else on the team. I really appreciate the atmosphere at Thompson. I felt like I was in a real world blu Bob was great to work with, as was everybody else on the team. I really appreciate the atmosphere at Thompson. I felt like I was in a real world blue collar place where people talked to you like we’re all on the same level. Even after the sale price was agreed upon I was surprised with “your first 4 oil changes are on us.” Wow, that’s above and beyond anything I’ve been offered at any other dealer and it wasn’t even a sales pitch! Thanks for the great deal and I’ll be recommending you to anyone looking at Mazda vehicles! More
Quick and easy Using Thompson’s website, I contacted them by the on line chat feature. The next day, I received a e mail from them.I spoke with Bob, told him what w Using Thompson’s website, I contacted them by the on line chat feature. The next day, I received a e mail from them.I spoke with Bob, told him what we were looking fo and was given a quote. Other dealerships could not beat the price. Bought the vehicle the next day. More
Very professional and knowledgeable Bob was great as a salesman and the rest of their office and management team was solid as well. I will be looking at a Thompson dealership for my nex Bob was great as a salesman and the rest of their office and management team was solid as well. I will be looking at a Thompson dealership for my next vehicle. More
Cx-5 purchase Happy with purchase as well as amount received for my trade in. Any question I have had regarding my new vehicle has been answered and everything was Happy with purchase as well as amount received for my trade in. Any question I have had regarding my new vehicle has been answered and everything was handled leaving me with a positive outlook. More
Love this dealership and love my new MAZDA CX3 I came in for a service and left with a brand new CX3 - candy apple red and I love it. Shawn was the sales person always greeting everyone with a smi I came in for a service and left with a brand new CX3 - candy apple red and I love it. Shawn was the sales person always greeting everyone with a smile and kind words and the staff too. I was reluctant but I wanted a new vehicle some time in the future, new but Shawn Recker with his kind and friendly personal persuaded me to see I could get it now and he actually convinced me and made it happen and I am so very glad he did. I am so please this truck was my hearts desire for so long and now I have it. Thank you for a great service, a family friendly dealership and great people like Shawn ! DeeDee Small More

