
Thompson Used Cars
Baltimore, MD

235 Reviews of Thompson Used Cars
Service was excellent. Definitely coming back. Wish more coupons mailed though. Would definitely recommend others to go there. Facility was clean and everyon was excellent. Definitely coming back. Wish more coupons mailed though. Would definitely recommend others to go there. Facility was clean and everyone was very friendly. More
Excellent service. Knowledgeable and professional service I have rated this dealership a five star because the service managers are very knowledgeable and professional. I received service for an oil and filte I have rated this dealership a five star because the service managers are very knowledgeable and professional. I received service for an oil and filter change but was also provided with additional information required to maintain my vehicle for good driveability and safety. The management is professional and the prices are fair. More
Uncomfortable and slow Employees were yelling at each other in front of customers and I had to wait an hour and twenty minutes for an oil change, I had an appointment. Awfu Employees were yelling at each other in front of customers and I had to wait an hour and twenty minutes for an oil change, I had an appointment. Awful experience. More
Wonderful experience! Recommend highly. Very honest and fri All rge Salesmen here are wonderful - Bob, Ben and John— gréât expérience. Highly recommended. Very friendly and open and honest. And truthful. Made All rge Salesmen here are wonderful - Bob, Ben and John— gréât expérience. Highly recommended. Very friendly and open and honest. And truthful. Made buying a car fun and painless. More
Really easy and they were amazing Steve was really great and also the service. He even requested to put a new battery for free. Joe was the one who showed me all the features that my c Steve was really great and also the service. He even requested to put a new battery for free. Joe was the one who showed me all the features that my car has especially how to use the Apple Car Play. More
Great My daughter got in an accident after having her license for only 5 days. Took the car to Thompson's. Price was more than fair. Initially told car woul My daughter got in an accident after having her license for only 5 days. Took the car to Thompson's. Price was more than fair. Initially told car would be ready in 5 days. Car was ready in 3 days. Will definitely use them again. More
Love our Mazda CX5 The whole experience was awesome. We would def go back again ti buy another car. Dealership was clean and professional . Great experience. Our sale The whole experience was awesome. We would def go back again ti buy another car. Dealership was clean and professional . Great experience. Our salesman took care of us and made sure we understood what we were looking to buy . He was friendly and knowledgeable. The experience was fun and enjoyable. More
Tge 4 corners of a contract I should have known not to trust the words of a acr salesman. I was looking for a new car they had a 2012 Mazda 3 that was a leased car with 25000 mi I should have known not to trust the words of a acr salesman. I was looking for a new car they had a 2012 Mazda 3 that was a leased car with 25000 miles they wanted 13000. The car that was leased by a woman who would wear rings so small scratches on the handle and a deep scratch in the back. I was promised that the car would be fixed. Mike Pagloaro and his boss Steve Pumphrey never took care of the few scratches if I could have gotten that ride to Thompson Belair I could have gotten 2016 30000 miles for the same price I wish I would have don't shop here! More
Always friendly and professional. Always timely, I never have to wait for my serviced a long time. They are very knowledgeable and very informative to me. I feel very confident my ca Always timely, I never have to wait for my serviced a long time. They are very knowledgeable and very informative to me. I feel very confident my car is being well taken care of and returned in good working order. Thank you for having such a great team supporting us. More
Too long of a wait for a scheduled oil change I always arrive at least 30 minutes early for any appointment. I arrived at 10:30 for my 11:00 AM appointment hoping that my appointment could start r I always arrive at least 30 minutes early for any appointment. I arrived at 10:30 for my 11:00 AM appointment hoping that my appointment could start right on time (as this happened twice before at this point). My car wasn’t even moved from where I originally parked it until 11:30, 30 minutes AFTER my scheduled appointment. I understand things happen, but if you’re not going to start my appointment on time, someone could at least offer the courtesy of coming out and letting me know that as I scheduled this appointment during my lunch break for work and was subsequently late for a meeting because of it. More