Back

Thompson Sales Company

Springfield, MO

4.9
363 Reviews

1555 East Independence Street

Springfield, MO

65804

Directions

By Type

Showing 363 reviews

March 24, 2023

I had a great experience with Kevin. ..so laid back and professional.....I really appreciated the kindness and honesty...I LOVE MY 2023 BUICK ENCORE ! THANK YOU Kevin ! More

by Bedazzledmar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin and Tom
Mar 29, 2023 -

Thompson Sales Company responded

We're happy you found our staff to be so supportive during your experience here at Thompson Buick GMC of Springfield. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 09, 2023

Jace proved to be my kind of salesman - direct with answers to my questions, did not push a sale, kept in contact throughout the multi-day process of finalizing a deal and delivered what was promised. More

by dmiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jace in sales and Anthony in financing.
Mar 13, 2023 -

Thompson Sales Company responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

March 02, 2023

Friendly accommodating. Was waiting on a part since October and it came in and was sent back so they had to reorder it. Now waiting again. When my car was there for service More

by car.rhodes50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Davis
Mar 07, 2023 -

Thompson Sales Company responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

February 26, 2023

Mike Peters is the most outstanding salesman I’ve ever worked with. He listened to me, understood me, he’s genuine and actually cared about finding the perfect fit. He mentioned having daughters and made More

by KB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Peters
Mar 03, 2023 -

Thompson Sales Company responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 13, 2023

Excellent service, really liked that there was communication and when ever I had questions always answered. Thank you More

by Dina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vince Hamilton
Feb 16, 2023 -

Thompson Sales Company responded

Dina, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

January 25, 2023

The staff is great! Couldn’t ask for better service! The waiting room is great as well! More

by Dion3164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Jan 29, 2023 -

Thompson Sales Company responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Thompson Buick GMC of Springfield! If you have any further questions, please give us a call. We're always happy to help!

November 14, 2022

Mike Peters was excellent to work with. Would definitely be a go to again on any additional vehicles. Very friendly and extremely helpful. Super nice guy. More

by Wolfwork3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Ragan
Nov 17, 2022 -

Thompson Sales Company responded

Thank you for your kind review; we are happy to pass along your comments to Mike here at Thompson Buick GMC of Springfield! We are always more than happy to assist you if anything else comes up. Take care!

October 30, 2022

I recently retired and decided to by a new truck, however it has been about 10 years since I have went through the process of buying a “New” vehicle. Well, have things changed! After visiting several dealers More

by Gregory
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jace Brinkley, Anthony Jesse
Nov 04, 2022 -

Thompson Sales Company responded

Gregory, your satisfaction is important to us, so we want to sincerely thank you for choosing Thompson Buick GMC of Springfield and we hope to see you again soon!

October 26, 2022

Tito and Mike made my buying experience quick and painless. They were very knowledgeable and easy to talk to. I was in and out very quickly with no hassle. They were warm and welcoming and put no pre More

by ryandickson90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito, Mike
Oct 31, 2022 -

Thompson Sales Company responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 02, 2022

We decided to order the vehicle we wanted and Tito was very good about finding the vehicle we wanted being built and we were able to get it and not have to wait for long. As the vehicle was being built he More

by gdr1607
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Amarillis.
Oct 08, 2022 -

Thompson Sales Company responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
8
...