Thompson Sales Company
Springfield, MO
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10:30 appt to install Bed Extender & address leak inside windshield at rain sensor area. Took 4 1/2 hours when initially Quentin said 2 hrs. My thoughts are that tech didn't get started for over 2 hrs, trk windshield at rain sensor area. Took 4 1/2 hours when initially Quentin said 2 hrs. My thoughts are that tech didn't get started for over 2 hrs, trk was wet from sitting out in rain, extender wasn't a complicated install based on my investigations on how to install. Leaking windshield wasn't even looked at. If I'd of had any idea this was going to be such a fiesko would have it installed somewhere else. More
The dedication the team has at this dealership is unmatched. Tito was who I worked with and he ensured to keep in touch with me throughout the entire process. He even was kind enough to come in on hi unmatched. Tito was who I worked with and he ensured to keep in touch with me throughout the entire process. He even was kind enough to come in on his day off to ensure a smooth process when purchasing our new Ford Bronco. I must say, this is one of the best customer service I have received in a very long time. There is a reason why they have been in business for so long More
We have dealt with Jeff for years and he and the Thompson family have always treated us with respect and kindness They always bend over backwards to make sure we are happy with our experience We will be family have always treated us with respect and kindness They always bend over backwards to make sure we are happy with our experience We will be back again for another truck Thanks again Jeff and AJ More
If you want the best person to work with ask for Tito to help you with your next vehicle purchase. Also, a shout out to Jose who was helpful. Check out Thompsons for your next GM purchase. help you with your next vehicle purchase. Also, a shout out to Jose who was helpful. Check out Thompsons for your next GM purchase. More
A beautiful facility with friendly and helpful people. They really are best at customer satisfaction and service. It only takes a little extra effort to be the best, and they make certain to put in the They really are best at customer satisfaction and service. It only takes a little extra effort to be the best, and they make certain to put in the effort. More
Was treated with great respect by allmembers of Thompson staff. Steve Hurd was great to work with as sales professionals. Parts department was also great. staff. Steve Hurd was great to work with as sales professionals. Parts department was also great. More
Josh Pearson was our Salesman. Excellent experience and super patient. We drove several cars and trucks over several days. Josh was great even after the sale. Excellent experience and super patient. We drove several cars and trucks over several days. Josh was great even after the sale. More
Called to have service department look into washer fluid leak. Was greeted with friendly attitude and was able to get vehicle looked at in timely fashion. leak. Was greeted with friendly attitude and was able to get vehicle looked at in timely fashion. More