Thompson Sales Company
Springfield, MO
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I would recommend this dealership because I had a very positive car buying experience there. I drove to Springfield, Missouri from St. Louis to look at a car with the desired color interior/exterior/equip positive car buying experience there. I drove to Springfield, Missouri from St. Louis to look at a car with the desired color interior/exterior/equipment etc., I had been looking for for quite some time. I was greeted by Billy Hackler, the internet salesperson I had spoken with on the phone previously when inquiring about the vehicle. He showed me the car and let me take it for a test drive to see how I liked it. I mentioned I would have liked the windows to have been tinted on the drivers and passenger side, and he said I could have that done at a later date if I bought the car and they would pay to have that done. I thought that was very nice! I ended up buying the car and really love it! It's beautiful. A few days after buying the car, I received an email from Mr. Hackler thanking me for purchasing my car from Thompson Cadillac, GMC, Buick, and he said if there was anything more he could do, to let him know. Everyone I spoke with at the dealership was very nice and helpful. The showroom was very impressive with all the luxury vehicles parked inside and out. I will recommend this dealership to anyone who is thinking about buying a car. Even though I live in St. Louis and Thompson is in Springfield, I feel it was well worth the drive! More
Very pleasant buying experience. Probably the best car buying experience we've had. Denny Cobb was wonderful to work with. No pressure, but was very eager to assist. Layne Lynch made the paperwork port buying experience we've had. Denny Cobb was wonderful to work with. No pressure, but was very eager to assist. Layne Lynch made the paperwork portion effortless. Everyone at the dealership was very friendly. Will definately recommend to family and friends!! More
WOW GREAT SALESMEN WORK HERE SO FRIENDLY THEY GAVE ME AND MY FAMILY COLD BOTTLED WATER ON 100 DEGREE DAY,THEY BROUGHT US INSIDE OUT OF THE HEAT TO MAKE US COMFORTABLE. THEY WERE VERY KIND TRULY A GREAT BUYIN MY FAMILY COLD BOTTLED WATER ON 100 DEGREE DAY,THEY BROUGHT US INSIDE OUT OF THE HEAT TO MAKE US COMFORTABLE. THEY WERE VERY KIND TRULY A GREAT BUYING EXPERIENCE VERY KNOWLEDGEABLE OF THE CARS ON THE LOT. ALL CARS @ THE DEALERSHIP ARE PEICES OF ART IN MY EYE,THEY WORKED WITH ME TO MAKE THE SALE HAPPEN BUT NOT IN A PUSHING WAY THEY WANTED THE BEST FOR ME AND MY FAMILY ALL THE STAFF WERE PLEASENT TO WORK WITH I WOULD RECOMMEND THIS COMPANY TO EVERYONE I CAME IN CONTACT WITH. More
This my third GMC purchase and each time I ask for Jim. He is very knowledgeable and gives me a straight forward answer. You cannot find a more friendly and honest group of people to buy a car from. I re He is very knowledgeable and gives me a straight forward answer. You cannot find a more friendly and honest group of people to buy a car from. I recommend going to Thompsons and asking for Jim if you plan on getting a new car anytime in the near future. More
We made a deal to purchase a Escalade but before we arrived the Escalade was sold to some one else. We were driving from Hot Springs, AR and Bobby called my cell to turn us arround. At that time I wasn arrived the Escalade was sold to some one else. We were driving from Hot Springs, AR and Bobby called my cell to turn us arround. At that time I wasn't very happy with Thompson Motors. As the months went by Bobby remained in touch with us each time they had an Escalade he thought we might like. On Saturday 7-24-10 I recieved an email with the equipment list on a 2010 Escalade. I liked that car very much and made a deal by phone. I told Bobby I'd be in on Monday 7-26-10 to purchase my Escalade. Bobby had Mike phone me to give Mike my credit card number for a deposit on the Escalade to prevent my previous experience. On Monday Bobby and Mike made the purchase go as smothly as possible and we were on our way back to Hot Springs, AR in our new Escalade. I was a pleasure working with Mike and Bobby. If it was'nt for Bobby's efforts we would'nt have purchased our 2010 Escalade from Thompson Motors. Ron & Jean Coffeen Hot Springs, AR More
Digger was informative without being pushy. Very friendly place where all staff seem to be interested in my needs. They made it clear that anytime I needed any help understanding the equipment, tha friendly place where all staff seem to be interested in my needs. They made it clear that anytime I needed any help understanding the equipment, that I could "stop in" and they would assist me. I have already recommended Digger to someone. More
When shopping for a car, one of the things that is important to me is the salesman that I deal with. I found Denny Cobb to be an honest, friendly and helpful person, not just a salesman, explaining th important to me is the salesman that I deal with. I found Denny Cobb to be an honest, friendly and helpful person, not just a salesman, explaining the features of each vehicle that we looked at and not pressuring us to make a deal. The office staff and managers were also helpful and friendly to deal with. More
This is my second purchase from Thompson Sales Company in the past two months, and this time around I purcahsed a new vehicle for my wife. There just isn't enough you can say about this outstanding family or the past two months, and this time around I purcahsed a new vehicle for my wife. There just isn't enough you can say about this outstanding family oriented business. I worked with Bobby Stevens during this purchasing process and as usual there were no high pressure sales tactics used, Bobby was only concerned with getting my wife the vehcicle she wanted, and that had the ammenities she was looking for. When my wife did finally decide on what vehicle she wanted, he went over the whole vehicle with her and made sure she was comfortable with the vehicle, there was no need for her to refer to the owners manual after this. You can't go wrong with Thomspon Sales Company, they can not be beat in price, or customer satisfaction. I drove over 95 miles just to go to their dealership because of the customer service and pricing, even though there are 10 car dealerships within 25 miles of my home, they cannot compare on any level with Thompson Sales Company. More
Thompson is GREAT dealership to do business with. Very upfront not a lot of the "let me check with my manager" game. Adam the sales guy was very professional and was going the extra mile even after the pu upfront not a lot of the "let me check with my manager" game. Adam the sales guy was very professional and was going the extra mile even after the purchase when we had XM Radio problems which was a nice thing to see. Finance was great as well and had us in and out in record time. I think the whole transaction from my end took less then an hour after we had come to a deal. I would recommend Thompson to anyone looking for a great dealership. More
I was greeted immediately by Mr. Williamson, he informed us of the process and what we could expect from him and the rest of the staff. We appreciated that because we had been at other dealerships for hours us of the process and what we could expect from him and the rest of the staff. We appreciated that because we had been at other dealerships for hours not really knowing what to expect next. The process was simple and easy. The whole staff was great, low pressure, very professional, and knowledgeable. I will recommend all my friends and family. More