Thompson Sales Company

Salesman (Mr. Manning) was very pleasant to deal with, and made buying more enjoyable than usual. Mike Wood was very efficient in taking payment, and filling out all necessary documents. My used vehicle w and made buying more enjoyable than usual. Mike Wood was very efficient in taking payment, and filling out all necessary documents. My used vehicle was extremely well detailed on the exterior, but interior cleaning left alot to be desired. However, the price was fair enough to offset the fact that I will be doing lots of cleaning. Overall, I was very satisfied with my deal. More

Jim was very helpful and gave us great service, took time to make sure we were satisfied with the deal. Jim sat and talked to us while we waited for finance, he made follow up call and went all the way to ma to make sure we were satisfied with the deal. Jim sat and talked to us while we waited for finance, he made follow up call and went all the way to make sure we were good with the deal. I will reccomend this dealership to a freind when they are looking for a vehicle. More

Very easy going and low pressure buying experience. Richard did not use any of the typical used car salesman pressure that most other dealers do. They also took care of the little things that go a long Richard did not use any of the typical used car salesman pressure that most other dealers do. They also took care of the little things that go a long way such as paying for the state inspection, filling up my tank, detailing the car, and checking tire pressures. The price for the car was fair. I also appreciated how the finance manager was not overly pushy when it came to the extras they try to sell such as the 3M coating, theftguard, etc. He gave me his opinion but did not argue when I said no. Lastly, when I pulled into the dealership I was not attacked by a group of vultures like most other dealerships. I started looking at the car and was not approached until I looked at several vehicles. Richard was very patient with me and showed me several cars to help me with my decision. He was not pushy at all and seemed to understand exactly what I was looking for. Rather than pushing a more expensive vehicle he went with what I wanted (although my wife chose the more expensive vehicle on her own). More

The best experience I have ever had buying a car! I have bought from Thompson's before about 18 years ago, and had a great experience. Went to a couple of local dearlerships and bought cars since. The care bought from Thompson's before about 18 years ago, and had a great experience. Went to a couple of local dearlerships and bought cars since. The care for the customer was not there, just wanted to sell a car. I will always go to Thompson's,the best customer service, great value! Great People! More

Eddie Williamson and Miles Thompson go out of the way to help us! We are forever grateful for their excellent customer service! We have bought several vehicles from Thompson and will continue to do so! Eddi help us! We are forever grateful for their excellent customer service! We have bought several vehicles from Thompson and will continue to do so! Eddie and Miles do not quit until we are satisfied with our purchase! They are wonderful! Thank you!!!!!!!!!!! More

Most people don't buy a new car very often. The sales team at Thomson understands what great service is and makes the new car experience what it should be. My wife will need a new car within a couple of team at Thomson understands what great service is and makes the new car experience what it should be. My wife will need a new car within a couple of years and even though it is over an hour drive for us, Thompson will be our first stop. More

My family has used Thompson Sales as our source for new and used vehicles for more than 20 years now. They work hard to make sure you are getting the vehicle you want based on your needs and price range. and used vehicles for more than 20 years now. They work hard to make sure you are getting the vehicle you want based on your needs and price range. Eddie Williamson did an outstanding job explaining all features available, pros and cons of different vehicles and also putting in the extra effort to make sure we were happy. We are a customer for life! Thanks Eddie and Thompson Sales. More

Vehicle was in great shape, person(s) who detailed vehicle did a great job. Terry Davis was courteous, friendly, and let the vehcile sell itself without trying to pressure you into the sell. They gav vehicle did a great job. Terry Davis was courteous, friendly, and let the vehcile sell itself without trying to pressure you into the sell. They gave you plenty of info about the vehicle on the internet. More

This is the 3rd car I have purchased from Thompson Cadillac in the last 3 1/2 years. I return to the dealership because they have taken the time to get to know me and my family. They know what I wan Cadillac in the last 3 1/2 years. I return to the dealership because they have taken the time to get to know me and my family. They know what I want in terms of the cars I drive. My salesperson, Jim Gillette, has given me objective advice. Once there was a car I wanted to buy and he advised me against it. He did not think I would have been happy with it long term. Jim was right and I appreciated his honesty. He was not out to just get a sale from me. The Thompson family has run a very efficient and customer service oriented dealership for decades. I believe this is the top dealership in Springfield and will continue to work with them in the future. I am now a fan of Cadillac partly because of the cars but mostly because of the way I have been treated by the dealership. They treat you like a valued client the day you purchase the car and all throughout the ownership experience. More

My wife and I went to Thompson's to test drive the Cadillac CTS. We had never driven one before, so we wanted to drive one thinking of purchasing next year (2011). We drove a used one, thinking that w Cadillac CTS. We had never driven one before, so we wanted to drive one thinking of purchasing next year (2011). We drove a used one, thinking that was all we could afford. Long story short, we saw a new Tuscan Bronze AWD CTS. We thought it was out of our price range, but after getting down to business with Adam, it turned out, we bought it. I had made inquiry online about the CTS, Bobby Stevens contacted both me and my wife, as we had both inquired online. I believe I received an email in less than an hour and a phone call shortly thereafter. We worked out the deal with Adam Ragan because Bobby was busy when we first arrived. It was almost 7 P.M. when we left the dealership with our new CTS.Even though the dealership was closed for the day, our gys stayed with us to complete the deal. Very satisfied! Got more of a car than we hoped for! More