Thompson Sales Company
Springfield, MO
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Great experience!!!! We had a great experience buying a car from Adam and the team at Thompson!!! They arranged for our car to have the windows tinted and some other work We had a great experience buying a car from Adam and the team at Thompson!!! They arranged for our car to have the windows tinted and some other work done on the vehicle and it was on time and looks great. More
Used car purchase We were pleased with our decision to buy our car through this dealer. It was a very smooth process with no hassles or high pressure selling. We were pleased with our decision to buy our car through this dealer. It was a very smooth process with no hassles or high pressure selling. More
My wife and I went to a few other car dealers in town and they did not work very hard to make us happy buying a car, and I say that because Jeff Floyd and David Russell came back with better offers on our tr they did not work very hard to make us happy buying a car, and I say that because Jeff Floyd and David Russell came back with better offers on our trade in trying to make sure we could afford the 2013 Chevy Cruze my wife wanted so much. We really appreciated the effort that they put toward us as customers in buying the vehicle we wanted. More
Had the best service and deal that we have ever had buying a vehicle. The entire process took less than 5 hours start till we had our pickup. Jeff Floyd went thru every detail and even exceded our expe buying a vehicle. The entire process took less than 5 hours start till we had our pickup. Jeff Floyd went thru every detail and even exceded our expectations. Recommend him on any deal or even a question. More
Went in for my FIRST IN MY LIFETIME purchase of a GM vehicle. My Ford truck had failed me for the fourth time hauling horses, and after many years of giving Ford the benefit of the doubt, time after ti vehicle. My Ford truck had failed me for the fourth time hauling horses, and after many years of giving Ford the benefit of the doubt, time after time, I was DONE. This was a very, very hard move for me. However, I had the best sales experience I have ever had through this dealership. I am a no-nonsense kind of gal when it comes to buying automobiles, and I have bought quite a few. I have seen many tactics over several different makes, both foreign and domestic. I can honestly say that Thompson is the best dealership I have ever been in. From the telephone greeting, to the sales floor digital welcome, and through the entire sales experience, this was a first class purchase experience. I got a good deal on the truck, all sorts of freebies, and a super salesman with no pressure. He was very knowledgeable and respectful. His name: Digger Wells. I needed to get the truck ready for work quickly, and Digger made sure all the options I needed such as spray-in liner, hitch, bed cover, etc. were all in within 48 hours, which is an almost impossible thing to get done. With their connections it was possible. When I picked the truck up on a Saturday (dealership is open 6 full days a week) the most incredible music was playing. I know that sounds crazy, and who would care, but it is just the icing on the cake. It is also nice to note that all personnel are very nicely dressed, something that was quite a change from seeing a less-professional look in the competitor company. All of these things add up and really do matter. Thompson Sales/General Motors, YOU IMPRESSED ME. After the sale note: the truck performed beautifully on its first hauling run. Great power, smooth transmission, and love that exhaust brake. Truck purchased: GMC Sierra 3500 Crew Cab Diesel 4WD. More
We have purchased multiple vehicles from Thompsons. Their service and customer service keep us coming back to do business time after time. I would recommend them to anyone. Digger knows the technology of eve service and customer service keep us coming back to do business time after time. I would recommend them to anyone. Digger knows the technology of every vehicle we have looked at. He has helped me by phone when I couldn't figure out how to program the car. Phil in service also does an exemplary job in taking care of our needs. More
Our sales person was Eddie Williamson. Eddie was extremely helpful throughout the entire process, very knowledgeable and patient. He went the extra mile with us explaining the process as well as th extremely helpful throughout the entire process, very knowledgeable and patient. He went the extra mile with us explaining the process as well as the operation of the vehicle. In the 50 odd years we have purchased vehicles we can assure you that Eddie rated at the top. Other personnel at Thompson sales were equally as pleasant to work with. I wanted to mention that Mr. Thompson stopped by while we were completing the necessary paperwork and expressed his appreciation for doing business with Thompson Sales. This was a first for us during all of the years we have purchased vehicles. Mike Woods prepared the necessary documents, explaining all of the options available, he was very helpful and knowledgeable. Bottom line is, we highly recommend Thompson Sales and Eddie Williamson! Lynda & Jerry Palmer More
I had hoped around to a couple dealers in the surrounding area with not much luck on trading. The main issues where customer service and trade in value. After talking with Adam Ragan over the phone and in pe area with not much luck on trading. The main issues where customer service and trade in value. After talking with Adam Ragan over the phone and in person we looked at a truck that i had found online. It did not work for me do to some options. Adam went a head and had an appraisal done on my trade in and came back with a far price which i had not received at other locations. Adam then hit the computer to find me the truck that I wanted with the options that I liked. The finance department was also very friendly and easy to deal with. This was a great buying experience and i will be back. More
First visit to this dealership and very impressed. Friendly, listens, and did not pressure. Usually we feel drained and exhausted during the dealing process. We explained what and why we needed to s Friendly, listens, and did not pressure. Usually we feel drained and exhausted during the dealing process. We explained what and why we needed to stay within range. Within fifteen minutes they came to us with a proposal that was satisfactory to us. Within another hour we signed our contract, switched cars, and left for home. Mark Cotner has keep in touch with us to ask if we have any concerns. More
This is my first "out of home town" auto buying experience. I made the 120 mile trip largely based on the impression made by my sales assistant, Vince Hamilton, on the phone. He was very accomoda experience. I made the 120 mile trip largely based on the impression made by my sales assistant, Vince Hamilton, on the phone. He was very accomodating and friendly. The vehicle was exactly as described and waiting for our consideration when we arrived. Based upon my conversations with other dealers, I would say the price was very fare. And The sales team did their best to make every discount and rebate a reality. I plan to return for all servicing issues, and would advise friends to visit Thompson's as well for auto trading or purchases. The entire sales team is first rate. Vince Hamilton is the guy that got us in the door, and in the car. Thanks, Dr. James Clarke, Mountain Home Arkansas. More