Thompson Sales Company
Springfield, MO
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worst service EVER! I scheduled a week in advance and took a day of vacation knowing I would not have my NEW truck. Dropped it off at 8am for and 8:30 am appointment. Same issue brought in for last tim took a day of vacation knowing I would not have my NEW truck. Dropped it off at 8am for and 8:30 am appointment. Same issue brought in for last time a month ago! They would not even return any of my calls or texts requesting an update and when I got through at 2 pm all they said was they had not looked at it yet!! Incompetence at its finest! Now I will probably have to take another day of vacation since I do not have another vehicle! BUYER BE WARE!! More
Bought a new Acadia! Love my new car! Bobby did an amazing job and stayed connected with me the entire time while I waited for the car to arrive! The entire team was amazing at Thompson! Go buy a new amazing job and stayed connected with me the entire time while I waited for the car to arrive! The entire team was amazing at Thompson! Go buy a new car and ask for Bobby! More
I got a new GMC Acadia from them, they gave me a fair price for the car, and give me more than I was expecting for my trade-in. I highly recommend them. price for the car, and give me more than I was expecting for my trade-in. I highly recommend them. More
Bobby made my experience quick and easy. Extremely knowledgeable and professional. He walked us through our new vehicle every step of the way. I’ll recommend him to anyone I know. knowledgeable and professional. He walked us through our new vehicle every step of the way. I’ll recommend him to anyone I know. More
We ordered our 2021 Escalade ESV the end of last year in hopes it would be done by June 2020. Under promised and over delivered! It showed up the beginning of May. It's gorgeous! We are in love. Jace B hopes it would be done by June 2020. Under promised and over delivered! It showed up the beginning of May. It's gorgeous! We are in love. Jace Brinkley, Troy Thompson, the service department, David Russell are all top notch! I would recommend Jace to anyone. I even called a friend from the showroom floor to send her pictures of a vehicle she should buy from Jace. This is our 2nd Thompson purchase. We will be back again. Great service, great environment, hassle free. More
I started having Thompson service my car about 3 years ago after a horrible buying and service experience from Pinager and I've never looked back! They have provided phenomenal service each time! I ago after a horrible buying and service experience from Pinager and I've never looked back! They have provided phenomenal service each time! I decided to get a different used car and I spent months researching and looking at different dealerships and vehicles. I spoke with Jeff Harrison at Thompson and he was the only salesman that didn't feed me a line of crap and gave me my space unlike other dealership's salesman. I ended up purchasing a brand new Buick 2021 Encore Gx from Thompson and Jeff Harrison was my salesman. From start to finish It was a great experience. Jeff was never pushy and was always honest and that means a lot! Jeff spent a few hours with me going over my new car and even took me around the dealership and Introduced me to different people. Jeff even went out of his way to contact me a few times after the sale to make sure I was happy and to see If I have any questions. I would highly recommend Jeff Harrison and Thompson for any of your automotive needs! More
I was very pleased the first time I purchased a car from Thompson, that is why I went back to purchase my next vehicle. Vince the salesman was very helpful, and I enjoyed working with Anthony. I recomme Thompson, that is why I went back to purchase my next vehicle. Vince the salesman was very helpful, and I enjoyed working with Anthony. I recommend this dealership to my friends. More
Bobby Duncan made my out of town purchase a great experience. This transaction was made with me being 3 1/2 hours away. Everything was easily communicated and the deal was complete. experience. This transaction was made with me being 3 1/2 hours away. Everything was easily communicated and the deal was complete. More
I was on out of state buyer, Tito make the on line purchasing process, understandable, did not feel pressured to purchase. They spent time answering all my questions. I would highly recommend. purchasing process, understandable, did not feel pressured to purchase. They spent time answering all my questions. I would highly recommend. More
This is an amazing dealership to work with Thank You Jace Brinkley DaveRussell Adam Ragan and AJ you guys are amazing!!! You guys have made us Customers for Life!!!! Brinkley DaveRussell Adam Ragan and AJ you guys are amazing!!! You guys have made us Customers for Life!!!! More