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Thompson Sales Company

Springfield, MO

4.9
363 Reviews

1555 East Independence Street

Springfield, MO

65804

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Showing 363 reviews

June 07, 2021

worst service EVER! I scheduled a week in advance and took a day of vacation knowing I would not have my NEW truck. Dropped it off at 8am for and 8:30 am appointment. Same issue brought in for last tim More

by MnM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ken and Butch
Jun 09, 2021 -

Thompson Sales Company responded

We are so sorry to hear that there is a problem with your vehicle. Our Service Manager is aware of the situation and can continue to stay in contact with you. In the meantime, please feel free to call the Service Manager for assistance by calling (417)866-6611.

June 07, 2021

Bought a new Acadia! Love my new car! Bobby did an amazing job and stayed connected with me the entire time while I waited for the car to arrive! The entire team was amazing at Thompson! Go buy a new More

by A77walker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Duncan
Jun 08, 2021 -

Thompson Sales Company responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Thompson Buick GMC Of Springfield! If you have any further questions, please give us a call. We're always happy to help!

June 02, 2021

I got a new GMC Acadia from them, they gave me a fair price for the car, and give me more than I was expecting for my trade-in. I highly recommend them. More

by abcpierce3202
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Duncan
Jun 04, 2021 -

Thompson Sales Company responded

Hi there, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

June 01, 2021

Bobby made my experience quick and easy. Extremely knowledgeable and professional. He walked us through our new vehicle every step of the way. I’ll recommend him to anyone I know. More

by Andrew Harris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Duncan
Jun 02, 2021 -

Thompson Sales Company responded

Hi there, thank you so much for your positive comments about Bobby. Thanks again for the recommendation, and have an amazing day!

May 11, 2021

We ordered our 2021 Escalade ESV the end of last year in hopes it would be done by June 2020. Under promised and over delivered! It showed up the beginning of May. It's gorgeous! We are in love. Jace B More

by GrayGhost2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jace Brinkley, Troy Thompson, David Russell
May 12, 2021 -

Thompson Sales Company responded

Hi, we are so happy to read such a great review about Thompson Buick GMC Of Springfield! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 08, 2021

I started having Thompson service  my car about 3 years   ago after  a horrible  buying  and service experience  from Pinager and I've never  looked back! They have provided phenomenal service each time! I More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Harrison
May 09, 2021 -

Thompson Sales Company responded

Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

April 21, 2021

I was very pleased the first time I purchased a car from Thompson, that is why I went back to purchase my next vehicle. Vince the salesman was very helpful, and I enjoyed working with Anthony. I recomme More

by Mdark69146
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Hamilton
Apr 22, 2021 -

Thompson Sales Company responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.

April 13, 2021

Bobby Duncan made my out of town purchase a great experience. This transaction was made with me being 3 1/2 hours away. Everything was easily communicated and the deal was complete. More

by rmedley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Duncan, Mike Wood
Apr 14, 2021 -

Thompson Sales Company responded

Hi, thanks for your praise and kind comments about Bobby. Thank you again for choosing Thompson Buick GMC Of Springfield and we hope to see you again.

March 15, 2021

I was on out of state buyer, Tito make the on line purchasing process, understandable, did not feel pressured to purchase. They spent time answering all my questions. I would highly recommend. More

by Persisis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tito Amarillas
Mar 15, 2021 -

Thompson Sales Company responded

Hello, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 10, 2021

This is an amazing dealership to work with Thank You Jace Brinkley DaveRussell Adam Ragan and AJ you guys are amazing!!! You guys have made us Customers for Life!!!! More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jace Brinkley Dave Russell Adam Ragan AJ
Mar 11, 2021 -

Thompson Sales Company responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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