Thompson Chrysler Dodge Jeep Ram of Baltimore

Great experience Easy process. Staff was friendly and on point. Staff was eager to do business and tried to get me the price and vehicle that I wanted. Easy process. Staff was friendly and on point. Staff was eager to do business and tried to get me the price and vehicle that I wanted. More

You will wait a long time for a simple oil change My wife took my car up Durning the week so it would be a quick thing took three and a half hours to do a simple oil change. Then the courtesy shuttle My wife took my car up Durning the week so it would be a quick thing took three and a half hours to do a simple oil change. Then the courtesy shuttle that dropped her off took an hour to get back to her after they said they would be right there More

Excellent Service Kathy McKinney is a great and attentive salesperson. She listens and does an excellent job building rapport. She worked really hard to get us a deal b Kathy McKinney is a great and attentive salesperson. She listens and does an excellent job building rapport. She worked really hard to get us a deal both sides were happy with. Will definitely be back and will recommend her to anyone. More

The workers was great and was nice and helpful Workers was nice and helpful I would go to this location for service and sales just because the helpful workers and how polite they are Workers was nice and helpful I would go to this location for service and sales just because the helpful workers and how polite they are More

Magnificent My father, Kenny, brought his Ram in to be serviced because there was an issue with his exhaust system. He said the service provided by Jeff Tenebaum My father, Kenny, brought his Ram in to be serviced because there was an issue with his exhaust system. He said the service provided by Jeff Tenebaum was magnificent, professional, and thorough. More

Friendly and great service. We liked that the sales rep approached us but then let us alone to look. He waited until we were ready to talk to him. We liked that the sales rep approached us but then let us alone to look. He waited until we were ready to talk to him. More

Thompson had my car over as month and it runs worse now My car went in to have the engine replaced under warranty and it took them five weeks to complete. When the car was returned it had a very rough idle My car went in to have the engine replaced under warranty and it took them five weeks to complete. When the car was returned it had a very rough idle and smelled like burning paint. When I asked about it they told me it was probably the engine mounts. When I asked why didn't they replace them under the extended warranty I purchased they told me they didn't need to be replaced....but if they truly ARE the reason for the rough idle then they did need replaced! My car now runs worse with the new engine! More

Fast , easy and pleasant Everyone was very easy to work with and talk to. Everything that needed to be done was explained very clear and the service was very reasonably priced Everyone was very easy to work with and talk to. Everything that needed to be done was explained very clear and the service was very reasonably priced. More

Purchased a new car. My wife and I enjoyed our experience purchasing the new Chrysler 300. Mario Locco was great and patient. He allowed us to decide what car was best. My wife and I enjoyed our experience purchasing the new Chrysler 300. Mario Locco was great and patient. He allowed us to decide what car was best. More

Great Experience Jim was professional in dealing with my car issue. Jim promptly contacted the extended warranty personal and everything was a breeze.Every time I've e Jim was professional in dealing with my car issue. Jim promptly contacted the extended warranty personal and everything was a breeze.Every time I've ever went in for service I've was treated well. More