Thompson Chrysler Dodge Jeep Ram of Baltimore

Very pleasant experience. I received excellent service from Jim, Mike and Joe......the pricing was fair and the MSI Inspector came out to talk to me one on one to explain the f I received excellent service from Jim, Mike and Joe......the pricing was fair and the MSI Inspector came out to talk to me one on one to explain the failed item. I liked that........ More

Happy My experience was great! I got the car I wanted. It didn't take all day. The sales people and finance people were very professional and friendly. I My experience was great! I got the car I wanted. It didn't take all day. The sales people and finance people were very professional and friendly. I will go back there for my next car. More

Service the gentlemen that help explain how long the wait time would be. It was also explain to me what they did in detail and that was great. job well done. the gentlemen that help explain how long the wait time would be. It was also explain to me what they did in detail and that was great. job well done. great attitude More

Happy as usual As always the guys in service took care of me and I couldn't be happier. Jim always makes sure everything is taken care of. As always the guys in service took care of me and I couldn't be happier. Jim always makes sure everything is taken care of. More

Disappointing This service department is very frustrating to work with. It took 3 separate visits to get a tire replaced. They struggle with communicating how they This service department is very frustrating to work with. It took 3 separate visits to get a tire replaced. They struggle with communicating how they work & the process they follow even when the customer clearly states what work is needed. The only reason we are using this department is because our tire/road hazard package was purchased with this dealership when we purchased our vehicle. More

Just excellent Service Department has great service and Jeff was friendly, kind,respectful and awesome. I would use this service again as well as recommend friends. Service Department has great service and Jeff was friendly, kind,respectful and awesome. I would use this service again as well as recommend friends. Thankyou. More

Less stressful Kathy was awesome to work with. Very nice and friendly. Buying a car is very stressful for me and she helped me feel a little less stressful. Kathy was awesome to work with. Very nice and friendly. Buying a car is very stressful for me and she helped me feel a little less stressful. More

Fast professional courteous and nice Because the first time I came there with my they checked the computer for any defaults in my truck they was very fast and courteous Because the first time I came there with my they checked the computer for any defaults in my truck they was very fast and courteous More

My Chysler 300 purchase Smooth and honest sales persons. The best automobile purchase experience by far thanks to Edward Ashford and Art Bush. Will definitely buy from them a Smooth and honest sales persons. The best automobile purchase experience by far thanks to Edward Ashford and Art Bush. Will definitely buy from them again. More

Service experience Jeff was very professional and knowledgeable. Very helpful he explained my options and worked to get our suv finished the same day even though we were Jeff was very professional and knowledgeable. Very helpful he explained my options and worked to get our suv finished the same day even though we were told it would be the next day. More