Thompson Chrysler Dodge Jeep Ram of Baltimore

Customer Service For me, customer service is key and not only did the service department make me feel appreciated, they exemplified their position. Even when I left my For me, customer service is key and not only did the service department make me feel appreciated, they exemplified their position. Even when I left my sunshades, I was able to go back and retrieve them without incident. I was provided transportation while waiting on my car and the young man who transported me, did so with sheer kindness. Surely, this dealership should be the model of the culture shown here. More

Accommodating Needed an oil change and had an error light on dash board. Took me right away without an appointment, very friendly. Left with no error light. Needed an oil change and had an error light on dash board. Took me right away without an appointment, very friendly. Left with no error light. More

Great It was an incredible experience dealing with Rich from Thomson Dodge in Dundalk he's a very great person if it wasn't for him I would go to another de It was an incredible experience dealing with Rich from Thomson Dodge in Dundalk he's a very great person if it wasn't for him I would go to another dealership More

Great Service Every time I come in Jeff has been great, knows me by first name and knows what type of schedule service is required. Thank guy Every time I come in Jeff has been great, knows me by first name and knows what type of schedule service is required. Thank guy More

Great service, EXCELLENT shuttle driver! The shuttle driver resolved my conflict with another customer & got me to work on time. He was very professional & efficient. Thanks Zion! Great oil c The shuttle driver resolved my conflict with another customer & got me to work on time. He was very professional & efficient. Thanks Zion! Great oil change too! More

Unprofessional This place and this salesman is a scam he sell you a car and after they don’t care for nothing they sell dirty and in bad condition cars be careful This place and this salesman is a scam he sell you a car and after they don’t care for nothing they sell dirty and in bad condition cars be careful More

Ram 1500 Kathy was great, she broke everything down that was easy to understand and got me the deal I was looking for. She found the exact truck I needed and g Kathy was great, she broke everything down that was easy to understand and got me the deal I was looking for. She found the exact truck I needed and got us in and out in a small amount of time. I can't thank her enough. Love my truck! More

A new beginning I must say I am very pleased with the friendliness and understanding of my needs I had the pleasure in working with ms Kathy McKinney, the overall exp I must say I am very pleased with the friendliness and understanding of my needs I had the pleasure in working with ms Kathy McKinney, the overall experience I can say was comforting in knowing that she wasn’t trying to make a quick sale but to rather make sure I’m happy in the quality and price that fit my needs I would definitely recommend ms Kathy to anyone who needs a vehicle weather it be first time or second time the staff was also a pleasure to meet thanks again More

Great salesmen Charles was great to deal with, he made buying my Jeep easy and fun. This was the easiest vehicle purchase I have ever had. Thank you! Charles was great to deal with, he made buying my Jeep easy and fun. This was the easiest vehicle purchase I have ever had. Thank you! More

Thompson group was AWESOME will come back for sure. I really enjoy our driver pick up and back home was AWESOME. The coffee was good and didn't have to wait a long time.👍👍👍👍👍👍👍 I really enjoy our driver pick up and back home was AWESOME. The coffee was good and didn't have to wait a long time.👍👍👍👍👍👍👍 More