Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Thompson Chrysler Dodge Jeep Ram of Baltimore
Baltimore, MD
2,099 Reviews
Filter Reviews by Keyword
By Type
2,099 Reviews of Thompson Chrysler Dodge Jeep Ram of Baltimore
November 13, 2019
Inconsiderate; Bad Quality of work Whatever they do on your car please check behind their work, ask question and physically look under your hood at the shop. I had a hose taped as a “re Whatever they do on your car please check behind their work, ask question and physically look under your hood at the shop. I had a hose taped as a “repair” and it melted. I drove for a month and the CEL came on, I checked under my hood and saw the taped hose. Mechanic denied touching it and he was last person under my hood. Very upsetting. Unacceptable and Thompson has lost me as a loyal customer More
by J.POOLE22
Verified CustomerEmployees Worked With
Jeff Tenebaum, Mike Resnick
November 13, 2019
Excellent service friendly management in all categories.Would recommend this dealership to my friends and family. Within the next two years I have to be leasing anothe friendly management in all categories.Would recommend this dealership to my friends and family. Within the next two years I have to be leasing another vehicle from Thompson’s dealership I am very satisfied with my jeep Cherokee. More
by Flea
Employees Worked With
Joe Lyons, Kathy Mckinney, Jim Umpleby, Jeff Tenebaum, Devon Duncan, Raynor Dodd
November 13, 2019
Great Work The service I was provided from technician Raynor Dodd in October 2019 was excellent. The technician was professional and personable. I recommend hi The service I was provided from technician Raynor Dodd in October 2019 was excellent. The technician was professional and personable. I recommend him highly. Thanks. More
by FALCON763
Employees Worked With
Raynor Dodd
November 12, 2019
Beyond awesume Friendly, caring, dependable, trustworthy Go out of way to assist They actually treat you like family Definitely would recommend to others with tea Friendly, caring, dependable, trustworthy Go out of way to assist They actually treat you like family Definitely would recommend to others with team working on your purchase or goal More
by CAWLEYDGS
Employees Worked With
Kathy Mckinney
November 12, 2019
Excellent people, professional courteous, friendly, anmanner My experience at Thompson of Baltimore, northpoint road is always pleasant , I have been going there now for years, I recommend them to everybody, th My experience at Thompson of Baltimore, northpoint road is always pleasant , I have been going there now for years, I recommend them to everybody, the service, sales, management , everyone there are very professional, courteous and friendly, I thank them all More
by Ride1harley
Employees Worked With
Joe Lyons, Kathy Mckinney, Jim Umpleby, Rich Steelman, Calvin Reed Jr, Joe Sweitzer, Jeff Tenebaum, Devon Duncan, Mike Resnick, Raynor Dodd
November 11, 2019
My experience at Thompson’s Automotive I had a very good experience at the dealership. The sales guys were very knowledgeable and very helpful with the selection of my new vehicle. I had a very good experience at the dealership. The sales guys were very knowledgeable and very helpful with the selection of my new vehicle. More
by akimike
Employees Worked With
Fran Meyers
November 08, 2019
outstanding service I was just passing through Baltimore when I accidentally puked DEF into my Promaster’s diesel tank. The service writer Jim compassionately listened t I was just passing through Baltimore when I accidentally puked DEF into my Promaster’s diesel tank. The service writer Jim compassionately listened to my situation and worked me into the same day’s schedule. Ryan, the technician, and both the Service manager and district service manager all made sure the job was done wuickly and done right. More
by bikerbrody
Employees Worked With
Ryan - service technician , Jim Umpleby
November 08, 2019
Just wow! They took the time to explain everything being done in the service and the scheduling was super efficient. Lastly, the cost was felt equitable or fair They took the time to explain everything being done in the service and the scheduling was super efficient. Lastly, the cost was felt equitable or fair More
by mike.smith80
Employees Worked With
Jim Umpleby, Jeff Tenebaum
November 07, 2019
Good service When you do get an appointment they do call and discuss What is wrong and what needs to be done. Very reasonable time frame. Thanks When you do get an appointment they do call and discuss What is wrong and what needs to be done. Very reasonable time frame. Thanks More
by MARGIETITUS
Employees Worked With
Jeff Tenebaum
November 06, 2019
Prompt service helped me with explaining what the problem was called me and kept me with the progress was with the repair provided a rental overall great service helped me with explaining what the problem was called me and kept me with the progress was with the repair provided a rental overall great service More
by dnh1
Employees Worked With
Jim Umpleby, Joe Sweitzer
