
Thompson Chrysler Dodge Jeep Ram of Baltimore
Baltimore, MD

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2,099 Reviews of Thompson Chrysler Dodge Jeep Ram of Baltimore
Excellent service Very pleased a quality job. Took their time and explained everything thoroughly. Every time I come here they do a fantastic job. All problems resolved Very pleased a quality job. Took their time and explained everything thoroughly. Every time I come here they do a fantastic job. All problems resolved. More
Excellent service , kept me up to date on status of service. Excellent service , Rainer kept me up to date on status of vechile . Wonderful service . I was never unhappy timely service . I even used the shuttle Excellent service , Rainer kept me up to date on status of vechile . Wonderful service . I was never unhappy timely service . I even used the shuttle . .... ... More
Devon is the man I was really impressed with the way Devon at the service department treated me. I am a used car dealer and took the wrangler in for recall work. I was really impressed with the way Devon at the service department treated me. I am a used car dealer and took the wrangler in for recall work. More
Friendly and personal Rich helped me work through different financing options until we found one that suited me best. He also guided me through all of the paperwork before Rich helped me work through different financing options until we found one that suited me best. He also guided me through all of the paperwork before I even showed up, so it was a quick and easy process to purchase the car. We spoke over the phone and texted about the car I wanted, which he hid for me since used cars are not allowed to be reserved. When I showed up, the car was shined clean and filled with gas. Great service! More
Didn’t think I could get another car. They proved me wrong As I mentioned, I needed another vehicle but thought I wasn’t eligible for one. My sales person fought to help me believe I could! In the end, I was g As I mentioned, I needed another vehicle but thought I wasn’t eligible for one. My sales person fought to help me believe I could! In the end, I was grateful to have my car, and to be able to continue to use my work car! More
New radiator placed in 08 Jeep this past Friday. By Sunday (two days later), the temperature light came on and gaige started rising. Not happy! Sunday (two days later), the temperature light came on and gaige started rising. Not happy! More
Good customer service Rep remained professional and helpful during our interaction. After leaving the service center and heading home the check engine light activated and I Rep remained professional and helpful during our interaction. After leaving the service center and heading home the check engine light activated and I called the rep who waited outside for my wife’s return to ensure the vehicle was quickly accessed and repaired properly to delay any further wait. More
Completely dissatisfied I brought my 2016 chevy Cruze to you for an oil change and you caused the car to overheat while my daughter was driving it, you are the only facility I brought my 2016 chevy Cruze to you for an oil change and you caused the car to overheat while my daughter was driving it, you are the only facility that has ever touched the vehicle. If I can't trust you with my $10000 car,how can I trust you with my new dodge 392 charger.I will never return to Thompson and if you don't make this right everyone will be told about how your service department destroyed the car. More
Great The service dept is always great to deal with. Clear and informative and not to mention quick and convenient. I will recommend them all my family and The service dept is always great to deal with. Clear and informative and not to mention quick and convenient. I will recommend them all my family and friends. More
great experience , very friendly people ! I thought it was a great experience overall ! All around quality service from sales to finish. EDWARD was great to deal with and Leo was very friendly I thought it was a great experience overall ! All around quality service from sales to finish. EDWARD was great to deal with and Leo was very friendly on the management side!!!! More