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Thompson Chrysler Dodge Jeep Ram of Baltimore
Baltimore, MD
2,099 Reviews
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2,099 Reviews of Thompson Chrysler Dodge Jeep Ram of Baltimore
December 10, 2019
Poor service, not friendly at all. Don’t say good morning wh Poor customer service . Coming from a Mercedes Benz dealer service this is unacceptable. They don’t even say good morning they set at the computer whe Poor customer service . Coming from a Mercedes Benz dealer service this is unacceptable. They don’t even say good morning they set at the computer when you come in and wait to see which service worker will ask may I help you. Smh! And will discuss previous customer work. I have stood in front of all three workers at least five-seven minutes before I explain my issue. More
by KAGRAY408
Verified CustomerEmployees Worked With
Jim Umpleby, Devon Duncan, Raynor Dodd
December 10, 2019
No long wait.explained every thing.very friendly I have never had bad service.at this dealer.service is outstanding.!!!!! They don't keep you wating. Will always use Thompson for all my service. I have never had bad service.at this dealer.service is outstanding.!!!!! They don't keep you wating. Will always use Thompson for all my service. More
by POLLARDMARILYN
Employees Worked With
Jim Umpleby
December 10, 2019
Oil change Service was very helpful with getting my car inside for an oil change and was very informative in any maintenance needs might be needed in the future Service was very helpful with getting my car inside for an oil change and was very informative in any maintenance needs might be needed in the future More
by MARKORENDORFF
Employees Worked With
Jim Umpleby
December 10, 2019
The best place I’ve ever bought a car Thompson is the best dealership I’ve have ever worked with in buying a car. They are friendly, knowledgeable and concerned that I got the best car for Thompson is the best dealership I’ve have ever worked with in buying a car. They are friendly, knowledgeable and concerned that I got the best car for my lifestyle and budget. It was such a positive experience that whenever I need a new car I will always come to Thompson! More
by mengswoy
Employees Worked With
Joe Lyons, Rich Steelman, Greg Chilton, Frank Sanza
December 10, 2019
Excellent I gave the rating cuz they are really nice and very fast and my car was taken care of also they are very good at what they do I gave the rating cuz they are really nice and very fast and my car was taken care of also they are very good at what they do More
by jaxishere
Employees Worked With
Jim Umpleby, Jeff Tenebaum, Devon Duncan, Andrew Robicheaux, Raynor Dodd, John Reidnauer, Kristin Mullins, James Abate
December 09, 2019
Fast and efficient I was there to get my first oil change after buying my new vehicle. I was greated at the door and the service was fast. I was on my way quickly. The I was there to get my first oil change after buying my new vehicle. I was greated at the door and the service was fast. I was on my way quickly. The waiting area was clean and had a nice Christmas tree set up. More
by KARENBITTNER15
Employees Worked With
Jim Umpleby
December 05, 2019
Excellent Seevice Prearranged appointment was handled expeditiously and courteously, good customer service, timely and efficient. I arrived at the designated time, my v Prearranged appointment was handled expeditiously and courteously, good customer service, timely and efficient. I arrived at the designated time, my vehicle was taken in almost immediately, and I was out in less than an hour. More
by ljrusnak
Employees Worked With
Don't recall employee's name, but he got me in and out for the airbag recall with no problems.
December 05, 2019
Warranty Related Repair Service department, specifically Jeff Tenebaum, has been amazing when needed for routine and warranty related services. One of the reasons why I chose Service department, specifically Jeff Tenebaum, has been amazing when needed for routine and warranty related services. One of the reasons why I chose to purchase my new RAM from Thompson. More
by R. Jones
Employees Worked With
Rich Steelman, Jeff Tenebaum
December 05, 2019
Great Customer Service They are always top notch in the Service Dept from the time you walk in, til you pick up your vehicle. I deal mostly with Jim Umpleby. He’s very Perso They are always top notch in the Service Dept from the time you walk in, til you pick up your vehicle. I deal mostly with Jim Umpleby. He’s very Personable and Professional. More
by ICY
Employees Worked With
Jim Umpleby
December 02, 2019
We purchased a 2018 dodge journey recently from Thompson (Baltimore)? Not only was the mileage below average , but the price was too !! Rich was more than helpful. He was very knowledgeable in all aspects (Baltimore)? Not only was the mileage below average , but the price was too !! Rich was more than helpful. He was very knowledgeable in all aspects of the business , and customer friendly. He explained and expedited every step in the buying process. I will definitely mention Rich @ Thompson!! More
by Bluebirdabrams
Employees Worked With
Rich Steelman
