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Thompson Chrysler Dodge Jeep Ram of Baltimore

Baltimore, MD

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2,100 Reviews

124 North Point Boulevard

Baltimore, MD

21224

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2,100 Reviews of Thompson Chrysler Dodge Jeep Ram of Baltimore

May 13, 2020

Everyone there is nice Curtis took it and I did not have a long wait I talk to a rep you took my keys someone came and got my car within a couple of seconds and I was in there and out at a proper Tire the m More

by Gerald
Recommend Dealer
Yes
Employees Worked With
Dan the mechanic is excellent do not get rid of him he is a good great mechanic I Like Him He will work on my car always when I bring it back I will ask for help personally, Raynor Dodd
May 14, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for letting us know about your wonderful experience with Curtis, Dan, and our service team. We're happy to hear that you can rely on us to take great care of your car. Let us know if we can ever help out again in the future!

May 13, 2020

The waiting area is closed and I had to sit outside. Also they were unable to find why my check engine light was coming on and almost stalling. I feel like since I have a bumper to bumper warranty they don't More

by LANICHOLAS
Recommend Dealer
No
Employees Worked With
Raynor Dodd
May 13, 2020

Was very professional,fix the problem I love bringing my truck there,be back soon thanks again ,I really appreciate there service there no places I would take my truck besides them More

by samgrantjr1970
Recommend Dealer
Yes
Employees Worked With
Devon Duncan
May 14, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

It was such a pleasure to work with you! Thank you for your kind words for our service team, we appreciate your support and look forward to working with you again!

May 13, 2020

Very pleased! Very quick and easy process ... picked vehicle online, did all financing online, was in and out of the dealership in less than an hour - completely satisfied!! More

by hemmings.cathy
Recommend Dealer
Yes
Employees Worked With
Rich Steelman, Greg Chilton, Frank Sanza
May 14, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We are so grateful for your feedback, thank you for your support! We're so happy your experience went so smoothly, and that we were able to get you into your new vehicle in under an hour. Congratulations and enjoy your new ride!

May 12, 2020

Friendly and fast getting my car done .and explain to me what was going on and when to bring it back in for checkup. Please so far. More

by Douglas 11
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby
May 13, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We are constantly hard at work to deliver the best possible experience, and appreciate this feedback for our service team! Thank you for giving us such high marks, and do not hesitate to reach out if we can be of further assistance!

May 11, 2020

They did a great job on time so far no problemsI would recommend this place to bring your vehicle. I will still bring My vehicle here for service. More

by bbwxperience
Recommend Dealer
Yes
Employees Worked With
Devon Duncan
May 13, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for this terrific recommendation! We're delighted to hear about your experience with our service team, and hope you will reach out if we can ever be of further assistance!

May 11, 2020

The service was excellent and the staff was amazing. Thank you for all you do. I would definitely return for continued service on my vehicle in the near future More

by Minney
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby, Devon Duncan
May 13, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thanks for taking the time to leave this fantastic review! We appreciate your support and look forward to working with you again!

May 11, 2020

During this pandemic I needed an oil change. It was 39 degrees outside and a little windy. While I waited for my ride I walked around outside for at least 40 mins. I stepped inside service area by the wal More

by Robert Trammell
Recommend Dealer
No
Employees Worked With
Jeff Tenebaum, Devon Duncan
May 13, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Mr. Trammell, we apologize that you had to wait outside during your visit. Unfortunately, our waiting rooms are closed due to the Covid-19 restrictions being enforced by the State of Maryland. We will speak with our staff with respect to the seat not being returned to the position you brought it in as well as the maintenance reminder not being reset. Should you need to speak with me directly, please call me Joe Sweitzer, 410-282-9600.

May 10, 2020

I love this dealership!! Jeff is amazing and always amazing in help me out! The service is amazing and over the top when it comes to helping me. More

by Bre
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby, Jeff Tenebaum, Devon Duncan, Raynor Dodd
May 11, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Everyone here loves to hear from customers like you! Thanks for giving us a chance, and for leaving such wonderful feedback. Please let us know if we can ever help out again!

May 09, 2020

I have always received great and courteous service from this location. I am always kept aware of time, cost or anything else that needs attention. More

by mcb102586
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby
May 11, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We are incredibly grateful that you took the time out to leave us this note. It's customers like you that make our job wonderful. We look forward to serving you again!

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