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Thompson Chrysler Dodge Jeep Ram of Baltimore

Baltimore, MD

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2,100 Reviews

124 North Point Boulevard

Baltimore, MD

21224

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2,100 Reviews of Thompson Chrysler Dodge Jeep Ram of Baltimore

June 26, 2020

Outstanding online support from Art, on site sales with Matt, and with the Business Manager Mel. Each is a top end representative of Thompson’s! More

by Kcmo_12
Recommend Dealer
Yes
Employees Worked With
Mel Smith 5 Stars, Art Bush, Greg Chilton, Matt Lepke
Jun 26, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We're so grateful for this review! Thank you for taking a moment to let us know about your experience with our team. We're happy your shopping experience went so smoothly, and hope you will reach out if we can ever help out again in the future. Congratulations and enjoy your new vehicle!

June 26, 2020

Fast in and out service Worked with Jim,he always knows what my needs and concerns are.Vert proffesional.The service techs. always respect my vehicle, and that is always impo More

by ssmell.shop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby, Rich Steelman, Joe Sweitzer
Jun 26, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for the terrific review! We're happy to hear that you can rely on Jim to take great care of your vehicle. This is wonderful feedback to receive and we hope to continue working with you for the years to come!

June 26, 2020

not a good experience I took my car in for an oil change. When I picked it up . I discovered oil spilled on to the fender. I showed to the service writer who took it to More

by mdmitchem
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kathy Mckinney
Jun 26, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We regret to hear that you have any concerns, and want to assure you that we take your review very seriously. If you are open to it, we would like to speak with you to learn more about your experience. When you have a moment, could you please give us a call? Sincerely, Joe Sweitzer, Service Director, 410-282-9600

June 21, 2020

They were courteous. They really do go for u. They work with u. I really would prefer people to them. Thank u. U guys fix stuff when needed. More

by Theresaleen1971
Recommend Dealer
Yes
Employees Worked With
Edward Ashford
Jun 22, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for sharing such great feedback about your experience with our team! We're so happy we were able to help you find a fantastic new vehicle. Congratulations on your new ride and please let us know if we can ever be of further assistance!

June 19, 2020

We have been very satisfied with this dealership and our salesman. Chuck was very attentive to our needs. He is the reason we went back for our second dodge. More

by BRICYARD2
Recommend Dealer
Yes
Employees Worked With
Greg Chilton, Charles Cadden
Jun 19, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thanks for taking the time to leave this fantastic review of your sales experience with Chuck! Enjoy your incredible new vehicle, and please reach out if we can ever help out again!

June 19, 2020

These guys are pros...2nd car we have bought from there. See no need to go anywhere else. Frank and Calvin are a great team! More

by TLOCKLEAR
Recommend Dealer
Yes
Employees Worked With
Mel was great as well, Calvin Reed Jr, Frank Sanza
Jun 19, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for giving us the opportunity to help you find another fantastic vehicle! We're so happy to receive such great feedback for our team, and we hope to work with you again sometime. Enjoy your new ride!

June 18, 2020

Service was horrible. Communication wasn’t professional at all. Service that was done to my vehicle took to long. Problem in same area where they worked at. More

by Kennethnipper3
Recommend Dealer
No
Employees Worked With
Jim Umpleby
June 18, 2020

I purchased my Jeep from this dealership and they always take good care of me. They always try to do a good job with my vehicle. They don’t always try to sell you things you don’t need. More

by JSELLARS0
Recommend Dealer
Yes
Employees Worked With
The gentleman by the door at the desk when you walk in., Jeff Tenebaum
Jun 19, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for taking a few moments to let us know how your experience went! Have fun in your new Jeep, and please let us know if we can ever be of further assistance!

June 18, 2020

I had a great experience at this dealer thanks to Kathy McKinney!! She was very sweet and helpful and made sure I got exactly what I wanted everything was very quick an stress free! More

by AmarisA
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney, Frank Sanza
Jun 19, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We are happy to hear that Kathy could help you out! Our team works hard to go above and beyond for all our valued guests, and it is wonderful to receive this feedback. We appreciate your business and hope to see you again soon!

June 17, 2020

Great service. Went in to browse, left of the lot with a brand new car! Thanks to Edward and Charles for their great customer service More

by S. Holman
Recommend Dealer
Yes
Employees Worked With
Edward Ashford, Greg Chilton, Charles Cadden
Jun 17, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for giving us the opportunity to help you find a great new vehicle! We will make sure that Edward and Charles know how much you appreciated their help. Congratulations and enjoy your new ride!

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