Thompson Chrysler Dodge Jeep Ram of Baltimore

Courteous staff, always willing to assist. Safety check is a plus! Always provides estimates and phone updates on the progress of my service. Always assist in procuring a rental . is a plus! Always provides estimates and phone updates on the progress of my service. Always assist in procuring a rental . More

Service was on time as scheduled. Service schedule was on time, waiting time was reasonable. Car was protected and clean when work was done and returned to me. Service staff was very Service schedule was on time, waiting time was reasonable. Car was protected and clean when work was done and returned to me. Service staff was very pleasant, check in quick and easy. They told me of my service record and included service with the car, such as the oil changes are free up to the first 3 changes. i certainly will return for my Jeep maintenance to Thompson. More

Great, quick and easy experience! Super easy process. Was in and out within 45 minutes when it was time to pick the car up and it was exactly what I wanted. Would highly recommend this Super easy process. Was in and out within 45 minutes when it was time to pick the car up and it was exactly what I wanted. Would highly recommend this dealership and Rich to anyone searching for a Dodge/Chrysler/Jeep in the Baltimore area! More

Joe Sweitzer is the only reason I drive to Dundalk for service! I enjoy working with him and always have a positive experience at Thompson. service! I enjoy working with him and always have a positive experience at Thompson. More

Not difficult at all It was easy working with/dealing with my salesperson- Kathy..... a pleasure to work with. I really didn't plan on making a purchase that day- bu It was easy working with/dealing with my salesperson- Kathy..... a pleasure to work with. I really didn't plan on making a purchase that day- but things went well & it worked out that way . More

Great customer service from beginning to end call to let me know my car was ready great timing everybody had there face mask on will always come back me know my car was ready great timing everybody had there face mask on will always come back More

Wonderful staff, concern about u and what u r there for. Give u step on your problem. Does great job. Tell u about your problem. Remind u about your appointments. Give u best deal's at time how long it will Give u step on your problem. Does great job. Tell u about your problem. Remind u about your appointments. Give u best deal's at time how long it will take. If the problem can be solved. Take safety on your visit. Very pleasant. Take time on your transportation Check to see if u r able to make you.. More

The staff was courteous as well as knowledgeable. I was told what the problem was and the approximate cost of the work that had to be done. told what the problem was and the approximate cost of the work that had to be done. More

The service rep was a pleasure to work with the work was done in a professional manner and I was pleased with the service looking forward to my next service visit done in a professional manner and I was pleased with the service looking forward to my next service visit More

I admire their hospitality did loyalty to the customer and the Quick Service then I'm always given to me Thompson is the best dealer that I've been to I'm not just saying this but its true and the Quick Service then I'm always given to me Thompson is the best dealer that I've been to I'm not just saying this but its true More