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Thompson Chrysler Dodge Jeep Ram of Baltimore

Baltimore, MD

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rated
2,100 Reviews

124 North Point Boulevard

Baltimore, MD

21224

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2,100 Reviews of Thompson Chrysler Dodge Jeep Ram of Baltimore

July 17, 2020

I appreciate the service i received on Thursday, the I appreciate the service i received on Thursday, the service representative was courteous and respectful the service on my vehicle was completed ahea More

by garryisaiah61
Recommend Dealer
Yes
Employees Worked With
Devon Duncan
Jul 20, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Everyone here loves to hear from customers like you! Thanks for giving us a chance, and for leaving such wonderful feedback for our team. We look forward to working with you again sometime!

July 16, 2020

Rated average because there is no effort on them going that extra mile. When we dropped van off we stood for 3-5 minutes and several associates walked by us without a word before someone asked if we were More

by FUNKYBUNCH17
Recommend Dealer
Yes
Employees Worked With
Jeff Tenebaum
Jul 17, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We pride ourselves on offering an unparalleled experience, so we take your concerns seriously. We would like to find out how we can earn a 5-star rating from you. Can you please give us a call when you have a moment? Sincerely, Joe Sweitzer, Service Director, 410-282-9600

July 16, 2020

I had an absolutely wonderful experience with Thompson Chrysler Jeep Dealership. Matt Lepke found my dream car in record time. Other dealerships said they couldn’t find the car I wanted at all. Matt went More

by SOC-PT
Recommend Dealer
Yes
Employees Worked With
Mel Smith, Greg Chilton, Matt Lepke
Jul 17, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Congratulations on your amazing new vehicle! We're so happy Matt helped you find the perfect new vehicle. Congratulations on your incredible new ride and please reach out if we can ever be of assistance in the future!

July 16, 2020

Came in for an oil change & tire rotation Have dealt with this dealership for quite awhile. Trust them. Service and sales always helpful and friendly. Never pushy. More

by bnk76
Recommend Dealer
Yes
Employees Worked With
Devon Duncan
Jul 17, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for leaving such high marks for our service team! We really appreciate your amazing feedback and are so happy you can rely on us. Please let us know if we can ever help out again!

July 15, 2020

Always professional yet personable. Came in for routine service (oil change, tire rotation). Quoted a reasonable time and my vehicle was ready well in advance. More

by GRHOKIE82
Recommend Dealer
Yes
Employees Worked With
Jeff Tenebaum
Jul 16, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We're so happy you can rely on our service team to offer a great service experience! Thank you for this terrific review. Please don't hesitate to reach out if we can ever be of further assistance!

July 15, 2020

The employees we're very courteous and informed. The waiting period was minimum and the couritis cup of coffee filled the bill. I look forward to my next service need. More

by RUTHISAAC25
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby, Jeff Tenebaum, Devon Duncan
Jul 16, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thanks for your review! We appreciate this great feedback for our team. Please reach out if we can ever be of further assistance!

July 15, 2020

I was very pleased with the service department. Upon my arrival the gentleman told me he would be with me in a few minutes and I didn’t have to wait long. Once I was called he printed out the history, revi More

by CYNTHIAALESIA8014
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby, Charles Cadden
Jul 16, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We are incredibly grateful that you took the time out to leave us this note about your visit to our service department. It's customers like you that make our job wonderful and we look forward to serving you again!

July 15, 2020

During these hard times ..I wish they had cheaper auto services,Times are hard especially for car services..But I did get free satellite radio for 3 months with my oil change and multi point inspection et More

by jasmineallen191
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby
Jul 16, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We appreciate your honesty but are disappointed that you have any concerns. We would like to make sure that your review is properly addressed. Can you please reach out when you have a moment? Sincerely, Joe Sweitzer, Service Director, 410-282-9600

July 15, 2020

Excellent Service I have always had excellent service at this dealership. Everyone is always very courteous and friendly. The wait time for my vehicle to be serviced i More

by nancyvk1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby
Jul 16, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

July 14, 2020

The dealership was very accommodating and customer oriented . The salesman was efficient and professional. The dealership was very clean and the entire staff was very helpful. More

by finch3134
Recommend Dealer
Yes
Employees Worked With
Joe Lyons, Rich Steelman, Greg Chilton
Jul 14, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We are delighted to have had the opportunity to help you find a fantastic new vehicle! Thank you for taking a moment to share such great feedback about our team and dealership. We appreciate your support and hope to work with you again sometime!

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