Thompson Chrysler Dodge Jeep Ram of Baltimore
Baltimore, MD
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2,099 Reviews of Thompson Chrysler Dodge Jeep Ram of Baltimore
Outstanding customer service from Kathy! Kathy thank you so much for going above and beyond. You exceeded my expectations and was a great contributing factor to my purchase. I wish all of my Kathy thank you so much for going above and beyond. You exceeded my expectations and was a great contributing factor to my purchase. I wish all of my experiences with purchasing vehicles was like this. You are very caring, thougtful and accomodating. You are a great asset to the customers and dealership. Can't thank you enough! Hope to do business with you again! More
Challenger review My experience at Thompson Auto was so far painless. Staff was great and Stephanie was great. She never made me feel pressured and was straight forward My experience at Thompson Auto was so far painless. Staff was great and Stephanie was great. She never made me feel pressured and was straight forward which I appreciate. I was able to walk out of there with my dream car and there was no time wasted, no annoying haggling, and it was a comfortable efficient process. I mainly dealt with Stephanie so I can’t say too much about the other staff but I’m very pleased! More
New 2018 Dodge Grand Caravan After checking two other dealerships, we bought our new 2018 Dodge Grand Caravan from Stephanie Brewster at Thompson Dodge in Baltimore MD. Stephanie After checking two other dealerships, we bought our new 2018 Dodge Grand Caravan from Stephanie Brewster at Thompson Dodge in Baltimore MD. Stephanie was great. I saw the car on there internet site and contacted them. Stephanie responded to my e-mail. We arranged to meet. When we went to the healer ship she was waiting out front with the car. We test drove it and we had all the paperwork done in under an hour. It was the best car buy experience I’ve ever had. More
Awesome I have purchased 4 vehicles,my wife has bought 2,other family members have combined for another 2. So you can say we like Thompson dealership. Calvi I have purchased 4 vehicles,my wife has bought 2,other family members have combined for another 2. So you can say we like Thompson dealership. Calvin and the rest of the people there are great. We also get them all serviced there too. I recommend it to everyone asks where I got my new truck. More
Great quick experience Kathy did a wonderful job. Experience was very good. Very nice atmosphere. I would recommend Thompson’s for all of your options when looking for a ve Kathy did a wonderful job. Experience was very good. Very nice atmosphere. I would recommend Thompson’s for all of your options when looking for a vehicle. More
Awesome salespeople I wasn't sure what I was looking for when I walked in. Edwared asked a few questions and found exactly what I wanted! Fully explained all my options a I wasn't sure what I was looking for when I walked in. Edwared asked a few questions and found exactly what I wanted! Fully explained all my options and financing. Found me the best deal! Joe helped with ur warranty options and I left out as a very satisfied customer!! More
Friendly Service Everyone we dealt with during the process was very friendly. No one tried to push anything on us. This was our daughters first vehicle purchase. The o Everyone we dealt with during the process was very friendly. No one tried to push anything on us. This was our daughters first vehicle purchase. The only reason I gave the Good vs Excellent rating was because we were given no discounts or leeway in the advertised price. When we purchased our Jeep with another dealership, we were given discounts and a little movement in the advertised price. Other than that, we were happy with everything else. More
Best experience ever in purchasing my vehicle! When I finally figured out that I wasn't going to find exactly what I was looking for on the showroom floor, it was suggested that I order my new Jeep When I finally figured out that I wasn't going to find exactly what I was looking for on the showroom floor, it was suggested that I order my new Jeep. Working with Kathy McKinney at Thompson was great. She explained all of my options in ordering my Jeep. Once the order was places, Kathy would either call me or text me updates on where my Jeep was in the process and it arrived within the time I was told it would. When I picked up my Jeep, Kathy was just as excited as I was. It's been about 9 months now and Kathy still checks in with me to see how I am doing with my Jeep and of course, I LOVE IT! I would recommend Kathy McKinney at Thompson to all my friends and family for their next purchase. I know I will come back! More
Best car buying experience Calvin, my rep at the dealership, was the easiest person to work with. This wasn’t my first car or my first dealership, and Calvin picked up on the fa Calvin, my rep at the dealership, was the easiest person to work with. This wasn’t my first car or my first dealership, and Calvin picked up on the fact that I knew what I wanted. We got straight to the point of what I was willing to spend and he was easily able to meet all of my needs within my budget. I would recommend him as a dealer rep to anyone and I look forward to working with him for my next vehicle! More
Just looking around Calvin is a salesperson that really knows his product. Treated me and my wife with respect. Even pairs my wife’s Bluetooth to a vehicle we did not pur Calvin is a salesperson that really knows his product. Treated me and my wife with respect. Even pairs my wife’s Bluetooth to a vehicle we did not purchase from him. I will definitely be sending all of my friends and family to buy all there cars from him. More