Thompson Chrysler Dodge Jeep Ram of Baltimore

Service department was Awesome ! They got my Durango in and out very quickly. They were very professional and answered all my questions. Jeff Tenebaum and Mike Resnick followed up They got my Durango in and out very quickly. They were very professional and answered all my questions. Jeff Tenebaum and Mike Resnick followed up w me and kept me up to date on my repairs. I use Thompson for my oil changes as well as my big more expensive repairs - THEY ARE GREAT ! More

Wonderful The gentleman that greeted me and walked me through my process was excellent. He had the best customer service, I've received in a long time. From sta The gentleman that greeted me and walked me through my process was excellent. He had the best customer service, I've received in a long time. From start to finish it was a very wonderful experience! More

Great and up to date three out whole repair Will come back because of Jim great experience in service department set realistic time expectations and got the job done sooner then expected and kep Will come back because of Jim great experience in service department set realistic time expectations and got the job done sooner then expected and kept me up to date threw out complete repair !!!! Customer service 👍👍👍👍👍 More

Well please I would like to say customer service excellent ,they informed me details of the services needed as well as est. Timeline they also provide a ride I would like to say customer service excellent ,they informed me details of the services needed as well as est. Timeline they also provide a ride More

Great Love the service i truly appreciate this dealership service, i have been here twice and both tmies got great quality experience, will be coming back f Love the service i truly appreciate this dealership service, i have been here twice and both tmies got great quality experience, will be coming back for sure More

surprised! at the way the techs left the inside of my truck Jim Umpleby is great and Dodge is very fortunate to have him. Only Jim and only Jim attends to my truck. The techs another story this time. Jim Umpleby is great and Dodge is very fortunate to have him. Only Jim and only Jim attends to my truck. The techs another story this time. More

Really great customer service I had a really great experience. I got a great deal on my Ram 1500, the prices were great and the salesman we're very straightforward with the pricing I had a really great experience. I got a great deal on my Ram 1500, the prices were great and the salesman we're very straightforward with the pricing on all the vehicles. I am very happy with my purchase! More

Quick and Easy Needed an emergency coolant flush, contacted Jim at the service center who got me in the same day and said it would take roughly an hour and 30 minute Needed an emergency coolant flush, contacted Jim at the service center who got me in the same day and said it would take roughly an hour and 30 minutes to do. An hour later the job was completed, and I was out the door. Jim and the rest of their staff were very friendly and professional, I would definitely come back again. More

Fast and easy Came all the way down from PA and they all make you feel comfortable and make it a fast and smooth transaction all the way around. Came all the way down from PA and they all make you feel comfortable and make it a fast and smooth transaction all the way around. More

Good service always room for improvement Overall they got my vehicle in and out pretty fast, the check in process seemed to take forever. All three associates seemed th be busy, but no custom Overall they got my vehicle in and out pretty fast, the check in process seemed to take forever. All three associates seemed th be busy, but no customers standing in front of them. I waited at least 10 mins before I was checked in. Place seems to be over booked. My guy Jim was great once he got to me.. just took him a bit to get to me More