Thompson Chrysler Dodge Jeep Ram of Baltimore

Satisfaction delivered! Sales person was very responsive and kept me informed regarding my order. Vehicle ordered was in a special 'low volume' color so long delivery time wa Sales person was very responsive and kept me informed regarding my order. Vehicle ordered was in a special 'low volume' color so long delivery time was to be expected. More

Short. Simple. Done. Start to finish it was painless process from choosing my car right to the financing. This dealership was very professional and got the job done. Start to finish it was painless process from choosing my car right to the financing. This dealership was very professional and got the job done. More

Exceptional service! There was a small error on the paperwork which caused some problems not to be repaired when the vehicle was returned to me. The service team corrected There was a small error on the paperwork which caused some problems not to be repaired when the vehicle was returned to me. The service team corrected all of this as a top priority and my vehicle was repaired 100% and returned to me on the very next business day. I am 110% satisfied with the service team! More

Very poor work Take my car for engine diagnosis & the a/c wasn't working but were working before they did the test didn't put back together correctly Take my car for engine diagnosis & the a/c wasn't working but were working before they did the test didn't put back together correctly More

Great service. I have an older model Jeep and needed a great service center to keep it running smoothly and efficiently, this was the place for me. I have an older model Jeep and needed a great service center to keep it running smoothly and efficiently, this was the place for me. More

Fast...friendly....great work.....couldnt be happier. Called and they told me to just stop by....took my truck in right away....price was spot on to the estimate....they even touched up a few extra spots Called and they told me to just stop by....took my truck in right away....price was spot on to the estimate....they even touched up a few extra spots for no extra charge. More

Needed diagnosis Ended up with two cross-threaded lug nuts things to poor quality of workmanship. Other than that my experience was not horrible. My service advisor wa Ended up with two cross-threaded lug nuts things to poor quality of workmanship. Other than that my experience was not horrible. My service advisor was a pretty helpful person he guided me through the process and did the best he could given the situation More

Clean up after repair My car was dropped off at the collision body shop to get repaired. First of all my car was kept longer than promised, secondly, when I picked my car u My car was dropped off at the collision body shop to get repaired. First of all my car was kept longer than promised, secondly, when I picked my car up, it was filthy. Dust was everywhere. I took it back to get cleaned and it still looks the same. I was informed that you don't do detailing and that the manager would be in the next day. I was told to come back to talk him because he can no longer help me. I will be paying another visit and hopefully the manager would solve the problem. After all, my insurance company paid them almost 6000.00 for repairs. There is no way the inside of my car should look like it do, especially if I didn't drop it off that way. More

Great experience I appreciate Calvin Help getting me a nice car back on the road again i would recommend all my friends and family to get a nice and affordable cars I appreciate Calvin Help getting me a nice car back on the road again i would recommend all my friends and family to get a nice and affordable cars More

Excellent service! Thank you Mr. Ron Thompson for all your help in taking care of my Rav4 that was HIT & RUN by someone who has no heart.!!! Awesome job with good cu Thank you Mr. Ron Thompson for all your help in taking care of my Rav4 that was HIT & RUN by someone who has no heart.!!! Awesome job with good customer care! More