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Thompson Buick GMC Cadillac
Raleigh, NC
63 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 63 reviews
February 13, 2020
Francis Johnson helped me out tremendously with buying my new 2020 Sierra Denali 3500. He was very helpful and answered all of my questions. He was patient with me as this was my first time buying a new vehi new 2020 Sierra Denali 3500. He was very helpful and answered all of my questions. He was patient with me as this was my first time buying a new vehicle. I love the truck and all the features on it! Thank you! More
by Mackmooreqb
Employees Worked With
Francis Johnson
February 05, 2020
Highly impressed with Francis. We had been to several dealerships all day, and Francis really listened to what our family needed, helped us find something that would fit our budget and immediate needs. H dealerships all day, and Francis really listened to what our family needed, helped us find something that would fit our budget and immediate needs. He also was very upfront with us on what we would need to do if we wanted a larger car that would last longer. Will highly recommend Francis to ANYONE looking for a vehicle. Francis told us he had just started with the company, and knew the products inside and out. Cannot say enough good things!! Was also impressed with the other employees in the dealership, we were treated like family. Even our financing experience was excellent! More
by LanellevWells
Employees Worked With
Francis, Jon Thompson, Lee Maynor
December 27, 2019
I try on buying a vehicle here my wife was getting a settlement we dealt with a salesperson a manager and someone else after the second day never got anymore messages from them as I texted and emailed a settlement we dealt with a salesperson a manager and someone else after the second day never got anymore messages from them as I texted and emailed as a result to that I would rather buy a Buick in the town of Kinston then buying from this people More
by Djohnldiaz
Employees Worked With
Horacio. Margaret. Tonya
November 26, 2019
Made an appointment to test drive an advertised fully loaded preowned 2018 Buick Encore Essence. Take off work and drive to Raleigh from another city and was told the car “just sold” and they were sorry loaded preowned 2018 Buick Encore Essence. Take off work and drive to Raleigh from another city and was told the car “just sold” and they were sorry they don’t hold used cars for test drives. Was never told that by the internet liaison that set the appointment for us to drive in to test drive. Of course tried to find us a new one with only one of the features I was looking for for an extra thousand dollars. Did fill my tank up with gas for my trouble. Still have no car will definitely not be going back. The review says I have to rate so one star for the gas. Still not worth three people taking off work to go test drive this non existing car. Did text the internet liaison Danielle to update her on the dealership she was working for “policies” More
by icannon
Employees Worked With
Sales person and sales manager 11/24/19 3:30
February 13, 2017
Refused to sell vehicle at advertised price Do not even bother walking into this place. Saw a new vehicle advertised on both Cars.com and the dealer’s website for $18700. I also had a GM Earnin Do not even bother walking into this place. Saw a new vehicle advertised on both Cars.com and the dealer’s website for $18700. I also had a GM Earnings of $2000 to apply, making the final price $16700. I was paying cash, not financing. After visiting the dealership and test driving the vehicle, the sales manager said the final price was $22000. This is flat out false advertising. They would not budge on the price. We are looking at legal options since they would rather have customers walk than sell at the advertised price. More
by sharpie4
Employees Worked With
Jane, Devin
May 08, 2016
Purchase of used 2008 GMC Canyon I recently purchased a 2008 GMC Canyon from Thompson Buick GMC Cadillac. Andy Curran the salesman and Tim Bus the finance officer were great. They m I recently purchased a 2008 GMC Canyon from Thompson Buick GMC Cadillac. Andy Curran the salesman and Tim Bus the finance officer were great. They made the usually stressful experience, of auto buying, a smooth enjoyable experience. I will be returning to purchase again and highly recommend this dealership, salesman and finance officer to anybody looking to purchase a vehicle. More
by Dakota's Nana
Employees Worked With
Andy Curran , Tim Bus
September 26, 2015
Great experience on purchase of preowned Tahoe Recently purchased a used 2011 Tahoe. Justin our sales guy was helpful, patient ,funny and sincere.Got a great deal and was treated very nicely. Will Recently purchased a used 2011 Tahoe. Justin our sales guy was helpful, patient ,funny and sincere.Got a great deal and was treated very nicely. Will be back and will send friends to Justin. A nice customer experience. More
by Tahoe Guy
Employees Worked With
Justin
July 03, 2015
Awesome car buying experience Hands down the best car buying experience I have had. Friendly sales people, great sales manager who will do what it takes to make a deal, and the fin Hands down the best car buying experience I have had. Friendly sales people, great sales manager who will do what it takes to make a deal, and the finance department was a breeze with the good staff and electronic signing of documents. Will recommend them to everyone. More
by Cowboys24
Employees Worked With
Clay, Steve, Bob
January 28, 2015
Comfortable, convienient We bought a new ATS, they had great selection. They treated us great, very professional. No drama or hassle We will be back for sure! We bought a new ATS, they had great selection. They treated us great, very professional. No drama or hassle We will be back for sure! More
by annette
Employees Worked With
JT
April 11, 2013
Was a loyal customer for years even though they sold me a lemon and gouged me on prices. Last straw was when I was shopping for a new car, gave me an incompetent sales person and tried to charge me extra to lemon and gouged me on prices. Last straw was when I was shopping for a new car, gave me an incompetent sales person and tried to charge me extra to get the windshield on the preowned I was going to buy! What is that all about? More
by Monica919
Employees Worked With
Canter
