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Thompson Buick GMC Cadillac

Raleigh, NC

4.7
63 Reviews

2600 Wake Forest Road

Raleigh, NC

27609

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Showing 63 reviews

July 04, 2021

Mike Portillo greeted us, patiently and respectfully heard our needs, picked up on unspoken cues, took excellent care of us, worked within our parameters and we drove away happily in our 2021 Enclave Av More

by MaryLou
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Maynor
Jul 04, 2021 -

MaryLou responded

Thank you all for a great shopping experience yesterday. Mike Portillo is great asset to Thompson.

Jul 08, 2021 -

Thompson Buick GMC Cadillac responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, Lee Maynor; leem@thompsoncars.com; 919-232-2954

April 14, 2021

They worked fast and efficient. The use of the electronic signing pad made it fast and easy and allowed for it all to be saved onto the usb drive. Francis was also a real delight to work with. I More

by JW & MB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francis, Jon Thompson, Lee Maynor
Apr 16, 2021 -

Thompson Buick GMC Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Lee Maynor; leem@thompsoncars.com; 919-232-2954

November 07, 2020

Casey Jones was such a pleasure to work with. I was able to get my dream car - 2021 GMC, exactly how I wanted thanks to him. Highly recommend this dealership. Everyone we came in contact with had great cost More

by Zoeyacowan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Jones, Lee Maynor
Nov 10, 2020 -

Thompson Buick GMC Cadillac responded

We are extremely grateful to receive such an outstanding review, Zoey! Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams. We could not be happier to hear that Casey was able to do this for you and we encourage you to contact him or stop by if you have any further automotive needs. Best, Lee Maynor; leem@thompsoncars.com; 919-232-2954

September 28, 2020

They were so good I will be getting more vehicles from them. I went in to look at a truck and had no intention of purchasing it. Everyone from the receptionist to the finance manager were great to me an More

by elliotpurduegrad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
david g
Sep 30, 2020 -

Thompson Buick GMC Cadillac responded

Elliot, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Thompson Buick GMC Cadillac! Best, Lee Maynor; leem@thompsoncars.com; 919-232-2954

September 14, 2020

This is the sixth GMC truck/SUV we have purchased. Three of the six have been purchased at Thompson, and the experience has been great. Interestingly, all the other dealers are no longer in business. This More

by CM
Recommend Dealer
Yes
Employees Worked With
Francis Johnson, Jon Thompson, Lee Maynor
Sep 15, 2020 -

Thompson Buick GMC Cadillac responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Lee Maynor; leem@thompsoncars.com; 919-232-2954

June 08, 2020

Great buying experience with Francis We had a great time purchasing our 2014 Toyota Tacoma from this dealership. Specifically we worked with Francis Johnson and it was a great experience. More

by Happy_Tacoma_Buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Johnson
Jun 10, 2020 -

Thompson Buick GMC Cadillac responded

Thanks for the fantastic review! We hope to see you again down the road. Lee Maynor; leem@thompsoncars.com; 919-232-2954

June 01, 2020

Purchase of CT4 Francis was very personable, professional, and easy to work with in the purchase of my new car. When what I wanted wasn't at the dealership, he immed More

by danpatty1993
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Blair
Jun 03, 2020 -

Thompson Buick GMC Cadillac responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Francis assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Lee Maynor; leem@thompsoncars.com; 919-232-2954

March 24, 2020

Great experience! Great truck! Incredible staff! Francis (salesperson) and the entire staff was helpful and easy to work with. I cannot say enough about their kind and courteous treatment of the cust More

by docswade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francis Johnson, Jon Thompson, Lee Maynor
Mar 25, 2020 -

Thompson Buick GMC Cadillac responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Lee Maynor; leem@thompsoncars.com; 919-232-2954

February 27, 2020

thompson automotive group was extremely good to deal with. my salesman Frances Johnson was very helpfull and knowledgeable about the product I was looking for. the whole process from beginning to end wa More

by shupe
Recommend Dealer
Yes
Employees Worked With
frances johnson, Jon Thompson, Lee Maynor
Mar 09, 2020 -

Thompson Buick GMC Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Lee Maynor; leem@thompsoncars.com; 919-232-2954

February 14, 2020

I had a fantastic experience purchasing my new 2020 GMC Terrain. The staff was friendly and helpful. Francis Johnson was the sales person I worked with. He put me at ease, was knowledgeable and answered al More

by mrseharper
Recommend Dealer
Yes
Employees Worked With
Francis Johnson, Lee Maynor
Feb 24, 2020 -

Thompson Buick GMC Cadillac responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lee Maynor; leem@thompsoncars.com; 919-232-2954

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