Thomas Cumberland Subaru Hyundai

Fantastic! I had an awesome experience and I enjoyed my time with James Howard. He greeted me with a huge smile and a great attitude. He answered all of my qu I had an awesome experience and I enjoyed my time with James Howard. He greeted me with a huge smile and a great attitude. He answered all of my questions wit ease. He also showed me all of the many details involving my new Santa Fe. More

Service on my 2013 Hyundai Elantra I was very satisfied with the friendliness and courtesy of your employees on my visit Sept. 19 and 26. They explained everything and checked to see i I was very satisfied with the friendliness and courtesy of your employees on my visit Sept. 19 and 26. They explained everything and checked to see if the part I needed was under warranty and it was. The only problem I had was the ice cold waiting room. I asked if the A/C could be turned up and I was told she couldn't do it but she would see if they could take care of it. Well, I was there for 2 hrs. and the air was blowing down on me and when I got home my throat was scratchy and I am very susceptible to getting colds easily because of my age. All the other people in the room were cold and one person had a jacket on and said she was going outside to get warm. More

Top Notch Everything was very professional. The car was all ready for us to test drive. Whole process went very smooth. Johnathan explained all the features on Everything was very professional. The car was all ready for us to test drive. Whole process went very smooth. Johnathan explained all the features on our new Hyundai. Dwayne had all the paperwork ready to sign. Thanks Guys! More

Very professional service! I was 100% satisfied with the treatment I received. Very easy, relaxing car buying experience! Recommend Thomas Subaru to anyone!😁# very happy !! treatment I received. Very easy, relaxing car buying experience! Recommend Thomas Subaru to anyone!😁# very happy !! More

This was a Quick and easy vehicle purchase without the pressure or haggling on price. The selection of vehicles and various price ranges made it a one stop place pressure or haggling on price. The selection of vehicles and various price ranges made it a one stop place More

Birthday gift I couldn’t be happier with the vehicle or the dealer. He was so accommodating and delivered the car to my specifications thank you Johnathon. I couldn’t be happier with the vehicle or the dealer. He was so accommodating and delivered the car to my specifications thank you Johnathon. More

Great Deal! Wonderful Experience! I purchased my 2019 Subaru Outback from the Thomas Cumberland in September of 2019 and had a wonderful experience. I drove more than 500 miles from Mi I purchased my 2019 Subaru Outback from the Thomas Cumberland in September of 2019 and had a wonderful experience. I drove more than 500 miles from Michigan to get this car and the staff of Thomas Cumberland facilitated all aspects of this transaction in an exemplary professional fashion. They returned my phone calls in a timey fashion, provided all the additional info, and guided me to their destination. James Howard provided personal attention beyond the ordinary, assisting me in returning the rental car, giving directions to the area restaurants and attractions, and finally to pharmacy (I had a bad case of poison ivy). He took his time to go over all features of the car, synchronized my I Phone with the car’s Apple Play and provided advice on trailer hitch and remote starter. Shelly Dawson, made all the paperwork really easy and professionally explained the options for additional warranty. What a great personal service! Thank you, James and Shelly, for making this car buying a real pleasure! I would highly recommend Thomas Cumberland to anybody regardless where you are – my trip was rewarded with a great deal and a superb personal service! More

Johnathan Loughrie delivers outstanding customer service. We have been doing business at Thomas Subaru for 13 years. Quite simply the reason is because the people that work there know how to deliver customer We have been doing business at Thomas Subaru for 13 years. Quite simply the reason is because the people that work there know how to deliver customer service and satisfaction. They are the best. Our sales consultant Johnathan Loughrie is an outstanding example of this and Thomas Subaru is very fortunate to have Johnathan represent them. Johnathan and the entire staff treats us with courtesy, and respect. The fact that we love the Subaru product is secondary to the people that work at Thomas Subaru. More

Great service Very easy experience. Dylan was great and the whole experience was very pleasant. everyone was extremely helpful and friendly. Made buying a car very Very easy experience. Dylan was great and the whole experience was very pleasant. everyone was extremely helpful and friendly. Made buying a car very pleasant. More

Great service and friendly people. I throughly enjoyed all the people who helped my wife and I though the purchase of our new 2020 legacy. Michelle folk was very f and friendly people. I throughly enjoyed all the people who helped my wife and I though the purchase of our new 2020 legacy. Michelle folk was very friendly and explained all the finances throughly. Was impressed at how much Jamie Kline new about the car. I some times ask test questions to see how trust worthy the sales rep is. Jamie had the correct answers and then some. We also appreciated the hands on approach jamie took to show us the different capabilities of the cars user interface. Would recommend Thomas Subaru to others. -- Dylan More