Thomas Cumberland Subaru Hyundai

Had a great experience with Kara! She was very responsive with any questions or concerns we had, and we felt like she was very honest and thorough with us when explaining to us our op She was very responsive with any questions or concerns we had, and we felt like she was very honest and thorough with us when explaining to us our options and the process in general. All of the staff we've interacted with so far we've had no complaints. More

Patrick was great to work with, very honest and upfront about everything. I will definitely recommend him to others! about everything. I will definitely recommend him to others! More

David Johns was very professional and courteous. I was amazed at his knowlege of all the vehicles. In fact all employees that I spoke with were friendly and helpful. very professional and courteous. I was amazed at his knowlege of all the vehicles. In fact all employees that I spoke with were friendly and helpful. Kudos to Thomas for making my surprise memorable! Carol J. More

I worked with David and Tamara while selecting and purchasing my vehicle and they both did a fantastic job! They were able to answer every question I had and the staff at Thomas were all very friendly purchasing my vehicle and they both did a fantastic job! They were able to answer every question I had and the staff at Thomas were all very friendly. More

Once again, it was a great transaction. This was the third time purchasing from Thomas: great vehicles and staff. Do not hesitate to check out Thomas for your new or used car purchase. This was the third time purchasing from Thomas: great vehicles and staff. Do not hesitate to check out Thomas for your new or used car purchase. More

Easiest car buying experience I've ever had. Kara is exceptional! Not a question went unanswered. Kara is exceptional! Not a question went unanswered. More

Zack was very professional and helped greatly during the entire car buying process. Thank you entire car buying process. Thank you More

Easy access friendly service. Always ready to help . Goes above and beyond to make it happen Always ready to help . Goes above and beyond to make it happen More

Nate is the best! He is knowledgeable, helpful, compassionate, and made the process extremely smooth. I will certainly go back to him in the future! He is knowledgeable, helpful, compassionate, and made the process extremely smooth. I will certainly go back to him in the future! More

If I could give zero I would. My mom had her car towed here with an appointment on Tuesday February 27th and received no call that the car was even there let alone to ask why it w My mom had her car towed here with an appointment on Tuesday February 27th and received no call that the car was even there let alone to ask why it was being towed. We are calling and asking if the car is there we either get no response and voicemail or a response from the receptionist that the advisor is busy. I FINALLY get in touch with the advisor through email on Thursday February 29th after sending 3 messages asking what is going on and The response I got was "Sorry we havent had a chance to look at it yet. All of my diag techs have been busy. I will get this in as soon as possible " I responded asking when the ETA might be and received nothing. 2 more days pass and we have not heard anything. It is now Saturday March 2nd. My mom is calling tying to get in touch with someone or ANYONE including salesto find out what is going on with her car and if we can have it towed someplace else just to find out service is closed. She ended up going up there and talking to someone in sales who tried to help her find her keys because there was NO repair order written for her car or any paperwork stating that the car was even there. They finally find the keys and they are sitting on someone's desk out in the open. We towed the vehicle closer to home and received a call today March 8th thanking her for servicing with them.... when she called back to tell them what happened, the number wasn't even in service!!! This was a horrible experience from start to finish and I have never had an experience like this anywhere else. More