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Thomas Cumberland Subaru Hyundai

Cumberland, MD

4.8
1,773 Reviews

10325 Mt Savage Rd NW

Cumberland, MD

21502

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1,773 Reviews of Thomas Cumberland Subaru Hyundai

August 20, 2021

Had a wonderful experience. Started by seeing the car we wanted on the website which we were able to reserve with a deposit. When it came in we were welcomed graciously by Bailey who guided us through the c More

by pastorjimluedeke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey Hansel
Sep 02, 2021 -

Thomas Cumberland Subaru Hyundai responded

We appreciate you taking the time to leave us this great review! We are thrilled to hear that you had such a great experience with us. We love going above and beyond for our customers. Thank you for your business! Enjoy your new vehicle!

August 17, 2021

They helped me find a car within my budget that I loved. Everyone was so friendly and helpful. Great communication from the salesman and online service More

by MichelleLynn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Folk, Bailey Hansel, Nate Hoffman
Aug 19, 2021 -

Thomas Cumberland Subaru Hyundai responded

We appreciate this great review! We are thrilled to hear that you had such a great experience with us. Thank you for your business! We hope to see you again in the future.

August 13, 2021

Excellent service Jamie did a great job, showed the car to me explained all features, sold me the car I wanted and has checked two times checking to see if the car is doing good. More

by Kbrink740
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kline
Aug 13, 2021 -

Thomas Cumberland Subaru Hyundai responded

Thank you for leaving us this great review! At Thomas, we strive to provide our customers with an upfront, transparent, and hassle-free car buying experience. We appreciate your business and hope to see you again for your future vehicle needs. Enjoy your new car!

August 11, 2021

My interaction with Nate Hoffman my internet consultant to the on-site sales consultant was professional , friendly and stress free experience. The car arrived at the dealership exactly as promised and More

by hgracec2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delivery; Bob and Pat. Delivered on-time with instructions regarding registration, Bailey Hansel, Nate Hoffman
Aug 13, 2021 -

Thomas Cumberland Subaru Hyundai responded

Thank you for taking the time to leave us this great review! We are thrilled to hear that Nate took such great care of you during your visit with us. He is the best! We sincerely appreciate your business and hope to see you again in the future! Enjoy your new vehicle!

August 10, 2021

From beginning to end, my experience at Thomas Cumberland was straightforward and stress free. Jamie Kline was professional, pleasant, and explained everything. During delivery, he explained the purpose and More

by MickD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kline
Aug 13, 2021 -

Thomas Cumberland Subaru Hyundai responded

Thank you for this great review! At Thomas, we strive to provide our customers with an upfront, transparent, and hassle-free car buying experience. We are thrilled to hear that Jamie was so helpful to you during your visit with us. We sincerely appreciate your business and hope to see you again in the future!

August 10, 2021

Knowledgeable, efficient, thoughtful. Given the shortage of new vehicles available, was most pleased when our selected vehicle arrived within 2 weeks from reservation date. More

by sbc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey Hansel
Aug 13, 2021 -

Thomas Cumberland Subaru Hyundai responded

Thank you for leaving us a review! At Thomas, we strive to provide the best experience for every customer. Thank you for your business!

August 07, 2021

Thomas Subaru exceeded my expectations, they’re easy to work with and have fantastic prices! Wayne Kifer is one of THE best salesmen I ever worked with when purchasing a car. Also a big thanks to Mike Mace More

by L.lease97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mace, Michelle Folk, Nate Hoffman, Wayne Kifer, Zach Lease
Aug 09, 2021 -

Thomas Cumberland Subaru Hyundai responded

Thank you for taking the time to leave us this great review! We are happy to hear that many members of our Thomas Team were so helpful to you during your visit with us. We appreciate your business and recommendation! We hope to see you again in the future!

August 07, 2021

Very nice, helped me with buying my very first car. More

by Gabby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McFarland, Wayne Kifer
Aug 09, 2021 -

Thomas Cumberland Subaru Hyundai responded

Gabby, thank you for leaving us this positive review! At Thomas, we strive to provide our customers with an upfront, transparent, and hassle-free car buying experience. We sincerely appreciate your business! Enjoy your new car!

August 07, 2021

Jamie. Was an awesome sales guy, he took the time and answered any questions we had, went over the car and listened to what we wanted n a vehicle.. I love my new ride, I couldn't be any happier with it . More

by barbiebittinger2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kline
Aug 09, 2021 -

Thomas Cumberland Subaru Hyundai responded

Thank you for taking the time to leave us this amazing review! We are thrilled to hear that Jamie took such great care of you during your visit with us. He is the best! We sincerely appreciate your business. Enjoy your new ride!

August 07, 2021

Everyone was so kind and helpful, going above and beyond to make me feel like I was their only customer. This was my 2nd car purchase from this dealership and I plan to continue to shop here for future vehi More

by Jessad88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Yoder, Michelle Folk, Jamie Kline
Aug 09, 2021 -

Thomas Cumberland Subaru Hyundai responded

We appreciate this positive review! At Thomas, we strive to provide our customers with an upfront, transparent, and hassle-free car buying experience. Thank you for your business! We look forward to seeing you again in the future!

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