Thomas Cumberland Subaru Hyundai

We always have the best experience at Thomas Subaru/Hyundai Dealership in Cumberland, whether it be for service, purchasing a new or used car, or just inquiring. We especially like Amanda Roth. Subaru/Hyundai Dealership in Cumberland, whether it be for service, purchasing a new or used car, or just inquiring. We especially like Amanda Roth. She is the friendliest salesperson we have ever worked with ANYWHERE. We feel she genuinely cares that we are happy. Amanda is extremely knowledgeable and helpful. Amanda gives great advice without pressuring us into something we may regret later. It's not often you can say that going into debt for 7 years is a pleasureable experience, but that is really how we feel. More

Mrs. Roth answered all my Questions and was quick to reply when I had more. She is courteous and forthcoming, The Absolute Best sales person I have ever experienced. I have walked away from GM, Ford a reply when I had more. She is courteous and forthcoming, The Absolute Best sales person I have ever experienced. I have walked away from GM, Ford and Chrysler, I have walked away from Toyota, Nissan and others because the sales person was only there for the commission, Mrs. Roth was Exceptional in that she truly seemed to care and Seriously Knowledgeable about the Vehicle. She is the one person I can honestly say I would buy from again. PLEASE DO NOT PUT ME ON ANY MAILING LIST More

We were very pleased with the service from Perry Ritchie. We came in one day and basically knew we wanted this car and the deal went through very fast. Perry was very thorough in showing us every detail ab We came in one day and basically knew we wanted this car and the deal went through very fast. Perry was very thorough in showing us every detail about the care and has politely offered to be at our disposal to help us with any other questions now or in the future about the car or servicing. My husband and I were very satisfied on how the whole experience of buying this Subaru was smooth and hassle free. We cannot stress enough how Perry has made this experience a pleasant one. Thank you very much for allowing me to express our opinions on this experience. Dr. Mrs. Sivan Pillai More

Only negative issue I had was that it took a while to get through the paperwork. Not a bad thing really, since it was caused by the dealership being so busy! Great to see in this economy. My first car buy through the paperwork. Not a bad thing really, since it was caused by the dealership being so busy! Great to see in this economy. My first car buying experience was outstanding, with Perry finding exactly the new car I was looking for and at a great price. This time, 1.5 years later and needing a good used car, I went right back to where I had gotten my new Hyundai. Got exactly what I was looking for, at a great price. Thanks guys! More

This is the second Subaru we have bought from Thomas Subaru. Both times we worked with Amanda Roth who is friendly, extremely competent, and very knowledgable about various models and she worked to fin Subaru. Both times we worked with Amanda Roth who is friendly, extremely competent, and very knowledgable about various models and she worked to find us the cars we wanted. This is the first time we have worked with Brett Files. He made filling out all that paperwork a relaxing and pleasant experience. He and Amanda both answered any questions we had completely and we drove away feeling that we had been in good hands. We have had our first car serviced and will have our second by the dealership's Service Deaprtment and the work has always been excellent. I'm not sure who all has done the work but they are good. More

There is something special about a dealership that remembers who you are when you pull onto the lot. Three years ago I traded in my 2004 Forester for a 2008 Legacy. We met Amanda Roth as she was comin remembers who you are when you pull onto the lot. Three years ago I traded in my 2004 Forester for a 2008 Legacy. We met Amanda Roth as she was coming out of the door. She remembered exactly who we were as we had purchased our Legacy from her. She remembered how much I had loved my Forester and that I had named her "Ruby". Ms. Roth was very attentive and helpful. Brett Files made our financing go quickly and without too much pain. He was very pleasant while processing our papers. Of course, I can't say the price was great, although it probably was for the fantastic car I bought. Everyone wants to pay less, no matter what. However, both Ms. Roth and Mr. Files made me feel like it was great. I thank them both so much. I have purchased my last four cars from Thomas Subaru. A 1997 Imprezza from the Bedford dealership, a 2004 Forester, a 2008 Legacy and now a 2011 Forester, the last three from the Cumberland dealership. I have been very satisfied with the vehicles and the service on these vechicles. I will definitely continue to purchase from Thomas and recommend it to everyone I know. Sharon Crawford More

Everything was great. When I first got there and was looking at the car, johnathan brought out a plate for me to test drive the car before I even asked. Everyone was asking me if I was the one buying th looking at the car, johnathan brought out a plate for me to test drive the car before I even asked. Everyone was asking me if I was the one buying the STi like I was a rock star or something! The whole team was very friendly and helpful. I have looked at other cars at Thomas before and it has always been the same way. More

I went to Thomas Subaru looking to buy a used car and walked away with a brand new 2011 Subaru Legacy .. Could not ask for better staff .. Roman Spriggs the salesman was professional , friendly and ve walked away with a brand new 2011 Subaru Legacy .. Could not ask for better staff .. Roman Spriggs the salesman was professional , friendly and very helpful . Will definitely buy there again ... More

Best buying experience ever! Chris carpenter has always went above and beyond to accomodate my buying needs. I have purchased many vehicles from the dealership for my work and that is the reason I wanted went above and beyond to accomodate my buying needs. I have purchased many vehicles from the dealership for my work and that is the reason I wanted to purchase for my private use. Chris knew what car I was interested in and went ahead and dealer traded it in just in case. Smart business sense don't you think. More

As to answer the question "Why" I hope this As to answer the question "Why" I hope this answers the question. I am not usually a person to answer surveys , but I think these people are very des As to answer the question "Why" I hope this answers the question. I am not usually a person to answer surveys , but I think these people are very deserving of one. My wife and I have been thinking of and looking at new vehicles for a while do to rising fuel cost and the age of our vehicle. My family has dealt with the Thomas dealerships as long as I can remember. We traded in a Ford 150 on a Hyundai Sonata. I was actually looking at the Elantra. There was only one left and I asked if they would hold it until my wife could see it do to her working hours and the dealerships hours. They said they would and did. She decided on the Sonata do to some features and overall appearance of the vehicle. The truck we traded was equipped with handicapped equipment, the seat and hand controls. The salesman, Roman Spriggs accually stopped at my residence and picked up the original seat with his personal vehicle and returned the handicapped equipment at no cost to me. This was above anything I have ever experienced in previous car buying. He made car buying a joy and made things easy for us with our purchase. As for Brett Files I thought I found the best rate I would get going to my own financial institution, but he found a better rate for us. Hats off to these two men and the Thomas dealership. Would highly reccommend to people looking for a vehicle. More