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Thomas Cumberland Subaru Hyundai
Cumberland, MD
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1,781 Reviews of Thomas Cumberland Subaru Hyundai
Very positive experience buying a car at Thomas Subaru. Great staff to deal with. Very good on following. It was very easy buying a car there. Will be back for another purchase down the road. Great staff to deal with. Very good on following. It was very easy buying a car there. Will be back for another purchase down the road. More
My wife and I had a perfect experience at Thomas Hyundai. From the initial meeting with the salesman, Johnathan Loughrie, to the financial meeting with Brett Files, we were treated absolutely great. All of o From the initial meeting with the salesman, Johnathan Loughrie, to the financial meeting with Brett Files, we were treated absolutely great. All of our questions were answered with straightforwardness and all of our financial concerns were addressed and satisfied. We would definitely deal with Thomas Hyundai again and would happily tell others to do so also. Bravo to Jonathan and Brett! More
I had a fantastic experience at Thomas Hynundai. The sales staff helped get me in and out in no time and made sure to explain everything to me in a very brief but yet thorough manner. I would recommend sales staff helped get me in and out in no time and made sure to explain everything to me in a very brief but yet thorough manner. I would recommend this dealership and its staff to anyone looking to buy or lease a car. More
Perry was very friendly and helpful.Not pushy and in your face like other salesmen.He explained things well to us and left my wife and I to take our time and look around. No hurry.We liked that.As for the de face like other salesmen.He explained things well to us and left my wife and I to take our time and look around. No hurry.We liked that.As for the dealership itself? Great. Nice selection. Didnt feel like we were limited in what we could choose from. Very good experience. Not great because I dont like to car shop. Thats on me. Not Thomas. Ok price. Again thats me. But we dont feel as bad dropping cash on a good,solid automobile. And we know we have got one. P.S. Brett was great as well. Paperwork was fast. Ilike that. More
Went to Thomas after bad dealings with other MD Subaru dealers. Mike Mace was very friendly on the phone and returned my calls in a timely manner as needed. On the day of the sale Perry was very frien dealers. Mike Mace was very friendly on the phone and returned my calls in a timely manner as needed. On the day of the sale Perry was very friendly, very helpful and knowledgeable and a pleasure to deal with. The price I got for my trade-in was spot on, fair, and clearly explained to me by Perry. The price for my new car was very fair with *NO* need for haggling! Shocking! I only have two very very minor gripes. The whole process took about 4 hours, I feel like it could have been shorter but I understand there's a lot of paperwork involved. Also when the car was finally ready to drive off the lot, I noticed a few small scratches. (This is why I gave quality of work 4/5 instead of 5/5.) I pointed these out to Perry and he was happy to take the car back into the shop for a few minutes to have the scratches buffed out, and after another wait all was well. Overall this was BY FAR the best car buying experience I ever had, and when I comes time to replace my wife's car I think we will be back at Thomas! More
Amanda was very friendly and cooperative, she explained the functions and how things worked on the outback and it was very clean when we picked it up,price wise I always like things a little cheaper,but I the functions and how things worked on the outback and it was very clean when we picked it up,price wise I always like things a little cheaper,but I think the price was OK.She offered her help if I did'nt understant any thing after I took the car home to call and she would explain it. I haven't driven the outback much yet so I can't comment on the service. More
Amanda did a good job andI was satisfied and verry happy with the deal I received. This is a lot of car for the money. I stoped in with a question and Roman took the time to come outside with me and explain with the deal I received. This is a lot of car for the money. I stoped in with a question and Roman took the time to come outside with me and explain to me something I didn't understand. I would recomend Thomas Hyundai to my friends. Thanks, James Hosfelt jhosfelt@atlanticbb.net More
Amanda was TOTALLY AWESOME! She went up and beyond to help us be totally satisfied with our purchase. We also appreciated the non-pressure tactics some other dealerships use to get a sale. Totally satisf help us be totally satisfied with our purchase. We also appreciated the non-pressure tactics some other dealerships use to get a sale. Totally satisfied with our purchase. Thanks! More
I purchased a Hyundai Elantra from a local used car I purchased a Hyundai Elantra from a local used car dealership. I started to have problems with the security system going off ( of course at the w I purchased a Hyundai Elantra from a local used car dealership. I started to have problems with the security system going off ( of course at the worst times imaginable) so when I went to the used car lot they told me there was nothing they could do that I had to go to the Hyundai dealership. I was not happy about that because I figuired because I didnt buy the car there I would be looked over. But to my surprise when I called your dealership the female voice on the other end(Mrs. Shook) assured me she would get me into see a service professional as soon as possible and that she did. She even offered to make arrangements to get the car from my sons school. The next day I was in and out of the service deptartment in less then 30 minutes with a simple fix to a problem I thought was going to be serious at best. My experiance at your dealership was very professional and careing from begining to end. Thank you for taking care of my sons first car he would have been lost without it! Rick Wolford More