Thomas Cumberland Subaru Hyundai
Cumberland, MD
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1,774 Reviews of Thomas Cumberland Subaru Hyundai
Bought my first Subaru I accompanied a friend to this dealership last spring. I was impressed with the salesperson and the car she bought, a Subaru Outback. I returned thi I accompanied a friend to this dealership last spring. I was impressed with the salesperson and the car she bought, a Subaru Outback. I returned this December and bought a Subaru Outback for myself from the same salesperson, Dylan Pellegrim. This was the best car buying experience I've ever had and at 70 years old, I've bought a lot of cars. I already had a car in mind from reviewing available cars on line. A short test drive confirmed my pick. Should I buy another car in the future, it will be a Subaru from this dealership. Dylan is personable, easy to work with and highly knowledgeable about the cars he sells. The work up of the paperwork by the Business Manager, Tonya Keister, was fast, complete and done very professionally. I drove 120 miles to buy from this particular dealership, passing up many others much closer to my home. I wouldn't hesitate to do it again. More
Our Second Subaru from Thomas We went back to Thomas because of our good experience with our last Subaru: Good selection, up-front pricing, and courteous no pressure sales repres We went back to Thomas because of our good experience with our last Subaru: Good selection, up-front pricing, and courteous no pressure sales representative. More
Friendly helpfull All staff was very helpful in helping us pick the right car. All was kind and helpful in answering our questions about everything dealing with our pur All staff was very helpful in helping us pick the right car. All was kind and helpful in answering our questions about everything dealing with our purchase. More
Great customer service. Excellent staff. I had a great experience with Thomas and Mike Stotler in particular. I came in with an idea of what I wanted and was not hassled to make a quick deal. I had a great experience with Thomas and Mike Stotler in particular. I came in with an idea of what I wanted and was not hassled to make a quick deal. Everyone in their show room was nice and helpful making sure I was comfortable and asking if I needed anything, Mike went out of his way to try and find local cars that matched what I was looking for and gave me a few options to choose from rather than pushing me towards one car. More
stress free This was the best car buying experience I have had yet. Staff was very friendly and informative. I went with my parents and they were so impressed tha This was the best car buying experience I have had yet. Staff was very friendly and informative. I went with my parents and they were so impressed that they will be returning to get a vehicle for themselves. I will be back for my next vehicle purchase. More
very good They made my first car buying experience awesome! They made it easy and Dylan went what I felt beyond what he had to, to make sure everything went as They made my first car buying experience awesome! They made it easy and Dylan went what I felt beyond what he had to, to make sure everything went as smoothy as possible! More
Purchased a Subaru impreza premium Purchased a new Subaru impreza premium from Thomas in Cumberland. Very friendly staff that worked hard to find me the exact vehicle that I wanted! Purchased a new Subaru impreza premium from Thomas in Cumberland. Very friendly staff that worked hard to find me the exact vehicle that I wanted! More
2016 leased hyundai sonata hybrid plug in Disappointed w/ finance office. No knowledge of federal and state credit for plug in cars. Mr. Mace on the phone however, said, there was a federal fo Disappointed w/ finance office. No knowledge of federal and state credit for plug in cars. Mr. Mace on the phone however, said, there was a federal form I can use but when I asked about it. but, finance office said, does not know anything about it, but just referred me to my accountant. Initial price quoted to bme was 28,800.00 plus by Mr. Yoder/Mike but when I actually considered buying it, finance office said , 34,000.00 plus - deceptive to say the least. Called service manager a few days after I had gotten the car to ask about charging the car, but he never returned my call. Very disappointed. Thanks More
Friendly Service Johnathan Loughrie provide friendly knowledgeable sales service when I purchased my 2016 Crosstrek. Brett File saved me money on my monthly payment by Johnathan Loughrie provide friendly knowledgeable sales service when I purchased my 2016 Crosstrek. Brett File saved me money on my monthly payment by finding me a better rate than my credit union could provide. I have purchased several vehicles from Thomas Subaru Cumberland and have always had good customer service in all aspects of the purchase and maintenance. More
A very nice experience Everyone there was very helpful and nice. I felt like I was treated like I was one of the family and everyone was very nice. I would highly recommend Everyone there was very helpful and nice. I felt like I was treated like I was one of the family and everyone was very nice. I would highly recommend buying a vehicle from them and make sure to ask for Mike Stotler. Thanks guys. Love the new car. More