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Thomas Cumberland Subaru Hyundai

Cumberland, MD

4.8
1,781 Reviews

10325 Mt Savage Rd NW

Cumberland, MD

21502

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1,781 Reviews of Thomas Cumberland Subaru Hyundai

December 12, 2024

Tamara Metz was super to work with and went the extra mile to get the Forester Limited in the color that I wanted. She was very knowledgeable and patient. The day of the transaction she made it easy with More

by RC
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tamara Metz
November 26, 2024

Patrick Yoder was very professional and knowledgeable. He patiently answered all of my questions and concerns and the transaction went very smoothly. I did not feel pressured at all and was given plenty More

by jkvosburgh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Yoder, Madelyn Greethurst
Nov 27, 2024 -

Thomas Cumberland Subaru Hyundai responded

We're thrilled to hear about your positive experience with Patrick Yoder and Thomas Subaru! It's our goal to provide exceptional customer service and make the car-buying process as smooth as possible. We're so glad Patrick was able to answer all your questions and help you make an informed decision. We appreciate your kind words and look forward to serving you again in the future.

November 26, 2024

Kara was very helpful with the purchasing of our new car. The process was quite quick. Would definitely recommend seeing Kara for your vehicle needs! More

by Katlynn Hickey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kara Owens
Nov 27, 2024 -

Thomas Cumberland Subaru Hyundai responded

We appreciate you taking the time to share your experience with us. We are thrilled to hear that Kara was able to make your car buying experience quick and easy. We strive to provide our customers with exceptional service, and we are glad that Kara was able to meet your needs. We hope you enjoy your new car!

November 24, 2024

Nate had to find what I wanted and did that before I was out of the parking lot. He had me in a new Crosstrek in no time.at all. Great Salesman!!! More

by js/js
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Hoffman
Nov 27, 2024 -

Thomas Cumberland Subaru Hyundai responded

Thank you so much for your fantastic review of Nate! We're thrilled to hear that he was able to listen to your needs and quickly find the perfect Subaru Crosstrek for you. We take pride in having a knowledgeable and efficient sales team, and Nate's dedication to exceeding customer expectations is a shining example. We hope you're absolutely loving your new Crosstrek! Please don't hesitate to reach out to us if you have any questions or need anything at all in the future.

November 24, 2024

Patrick was very knowledgeable and helpful with us in buying our new Subaru . We had a lot of questions and he was very patience answering all of them for us. More

by rking
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Yoder
Nov 27, 2024 -

Thomas Cumberland Subaru Hyundai responded

Thank you for your kind words and for choosing Thomas Automotive! We're thrilled to hear that Patrick was so helpful and patient in answering all of your questions. It's our goal to provide exceptional customer service, and we're glad we were able to make your car buying experience a positive one. Please don't hesitate to reach out if you need anything in the future.

November 01, 2024

Kara was wonderful to work with. Very knowledgeable, pleasant, and respectful. Instead of using high pressure sales tactics, which we would immediately walk away from, she was pati More

by Whsimpson1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kara Owens
Nov 06, 2024 -

Thomas Cumberland Subaru Hyundai responded

We're thrilled to hear that Kara provided you with such a positive experience! We strive to create a welcoming and informative environment for all our customers, and Kara's dedication to providing exceptional service is a testament to our commitment.

October 22, 2024

This is my second car I bought from the dealership. I also take the car in for maintenance and never had any problems. More

by huffbm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamara Metz, Madelyn Greethurst
Oct 28, 2024 -

Thomas Cumberland Subaru Hyundai responded

We appreciate your continued business and loyalty. Thank you for choosing us!

October 11, 2024

Nate Hoffman made the experience easy and painless. He was very patient and kind with me and my husband. He had all the answers to our many questions. I have already recommended Nate and Thomas Subaru More

by Mature lady driver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Hoffman
Oct 22, 2024 -

Thomas Cumberland Subaru Hyundai responded

We're so glad to hear that your experience with Nate Hoffman at Thomas Automotive was positive! Nate's dedication to providing exceptional customer service is a testament to our team. We're thrilled that he was able to make the process easy and enjoyable for you and your husband.

September 25, 2024

Kara and other staff were all wonderful and made buying a new car a breeze! More

by Jessicamaynard2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kara Owens, Madelyn Greethurst
Sep 26, 2024 -

Thomas Cumberland Subaru Hyundai responded

Thank you for your kind words about Kara and your experience at Thomas Automotive! We're so glad to hear that Kara made your car buying process enjoyable.

September 20, 2024

Dealt with Johnathan Loughrie (for like the 3rd time) and once again he did an amazing job. Made the process super easy and efficiant. More

by jefflmac1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan Loughrie, Jeremy McFarland
Sep 24, 2024 -

Thomas Cumberland Subaru Hyundai responded

We're thrilled to hear that you had another fantastic experience with Jonathan Loughrie. His dedication to providing exceptional customer service is a testament to his skills and our commitment to ensuring your satisfaction. We appreciate you taking the time to share your positive feedback. It's always rewarding to know that our team has exceeded your expectations. Thank you again for choosing Thomas Automotive.

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