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Thomas Cumberland Subaru Hyundai

Cumberland, MD

4.8
1,775 Reviews
Call Dealership (301) 724-6310
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10325 Mt Savage Rd NW

Cumberland, MD

21502

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1,775 Reviews of Thomas Cumberland Subaru Hyundai

August 26, 2024

This was my first time finacing a car and I was very stressed. Nate did an amazing job at soothing my nerves and making the process very painless. I can't recommend him or Thomas enough for this experie More

by Lkgrstrt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Carpenter, Nate Hoffman, Marti Moreland, Jeremy McFarland, Austin Laraway
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Sep 03, 2024 -

Thomas Cumberland Subaru Hyundai responded

Thank you for taking the time to share your experience with us! We’re so glad to hear that Nate was able to make your first financing experience positive and stress-free. Our team strives to provide exceptional customer service, and it’s rewarding to know that we met your expectations. Thank you for choosing Thomas Automotive!

August 21, 2024

Repeat buyer but this go around was horrible. Lost 2nd fob, misplaced reimbursement check and sent title to bank on an outright purchase. And was basically told that’s my problem! More

by Crosstrek 24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michelle Folk, Jeremy McFarland, Tamara Metz
Report | Print
Sep 03, 2024 -

Thomas Cumberland Subaru Hyundai responded

We are truly sorry to hear that your recent experience at Thomas Automotive did not meet your expectations. We value your business and strive to provide exceptional customer service. To address these issues promptly, please contact us at 301-724-6310 so we can investigate these matters further and take appropriate action. We are committed to resolving these issues to your satisfaction. Thank you for your understanding and patience.

August 19, 2024

Dealer got me exactly what I wanted. Great experience at dealership and all staff was very friendly and helpful. More

by lucask
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kameron , Chris Carpenter, Michelle Folk, David Johns
Report | Print
Sep 03, 2024 -

Thomas Cumberland Subaru Hyundai responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at Thomas Automotive. Our team strives to provide exceptional customer service and help our customers find the perfect vehicle. We're so glad we could meet your needs. We hope to see you again in the future!

August 06, 2024

We had a great experience! We worked with Tamara and she was excellent and super sweet! We got our dream car! I would highly recommend Thomas Subaru! We would go back again to More

by wdrichards25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Folk, Tamara Metz
Report | Print
Aug 14, 2024 -

Thomas Cumberland Subaru Hyundai responded

We're so happy to hear about your wonderful experience! Tamara is a fantastic team member and we appreciate you taking the time to share your positive feedback. Customer satisfaction is our top priority, and we're thrilled you found your dream car with us!

August 06, 2024

We love this dealership! ! This is the fourth Subaru we have bought here and we have always had a great experience. More

by upolesx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Nate Hoffman, Tamara Metz
Report | Print
Aug 14, 2024 -

Thomas Cumberland Subaru Hyundai responded

Thanks for the kind words! We're so glad you've had a great experience with us. We hope to continue serving you for many years to come.

August 02, 2024

Patrick helped me through the process of getting into a vehicle and made it very easy for me! This is my second vehicle he has helped me with from Thomas! I highly recommend him to anyone looking to purcha More

by sam2394
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Yoder, Michelle Folk, Jeremy McFarland
Report | Print
Aug 05, 2024 -

Thomas Cumberland Subaru Hyundai responded

Thank you for the kind words about Patrick and Thomas Automotive! We're so glad to hear that he was able to help you get into a new vehicle. He's a great asset to our team and we're lucky to have him. We hope you enjoy your new car!

July 31, 2024

This is my 3rd purchase. 2 used and now a new. All of them have been great! Fast easy experience with sales and finance. If you are looking for a vehicle, be sure to check th More

by cjguthrie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Folk, Kara Owens, David Johns
Report | Print
Aug 05, 2024 -

Thomas Cumberland Subaru Hyundai responded

We're absolutely delighted to know you've had such a great experience with us on all three purchases! Your satisfaction is our top priority. Thank you for choosing Thomas Automotive and for taking the time to share your kind words.

July 22, 2024

Patrick Yoder got us in an had us done in no time at,I would recommend the THOMAS AUTOMOTIVE buying experience to everyone,my family and I enjoyed buying a new Subaru,we would go back there and buy again More

by frederickwhite702
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Yoder
Report | Print
Jul 23, 2024 -

Thomas Cumberland Subaru Hyundai responded

We're ecstatic to hear about your fantastic experience with Patrick Yoder and Thomas Automotive! It's wonderful to know that you and your family enjoyed the process of purchasing your new Subaru. We value your business and hope to see you again in the future!

July 18, 2024

Tamara made my car buying experience easy and stress free! She answered any question that I had. Highly recommend her to anyone looking to get into a new vehicle. Made the new car buying experience a br More

by Josh
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamara Metz
Report | Print
Jul 23, 2024 -

Thomas Cumberland Subaru Hyundai responded

We're thrilled to hear that Tamara made your car buying experience so positive and stress-free! Her dedication to providing exceptional customer service is truly appreciated. We're proud to have Tamara as part of the Thomas Automotive team. Thank you for choosing us and for taking the time to share your kind words. We look forward to serving you and your new vehicle for many years to come!

July 18, 2024

Tamara made this the best car buying experience! Super easy. And the best part, stress free!! We will definitely be using her again to purchase another vehicle! More

by Stephgornall5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamara Metz
Report | Print
Jul 23, 2024 -

Thomas Cumberland Subaru Hyundai responded

Wow, what an amazing review! We're so thrilled to hear that Tamara made your car buying experience stress-free and enjoyable. It's our goal to provide exceptional customer service, and it's fantastic to see that Tamara delivered on that promise. We're also delighted to hear that you'll be returning to Thomas Automotive for your next vehicle purchase. We look forward to serving you again in the future! Thank you for sharing your positive experience. It means a lot to us.

Jul 23, 2024 -

Thomas Cumberland Subaru Hyundai responded

We're thrilled to hear that Tamara made your car buying experience so positive! Her dedication to providing exceptional customer service is a true asset to our team. We're committed to making the process as smooth and enjoyable as possible, and it's wonderful to know we succeeded in your case. Thank you for choosing Thomas Automotive, and we hope to see you again in the future!

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