Theodore Robins Ford
Costa Mesa, CA
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146 Reviews of Theodore Robins Ford
Theodore Robins Ford in Costa Mesa was the fastest dealership I have ever worked with. I knew the exact car I wanted and I was still in and out within an hour. Kevin Olson was so friendly, efficient, dealership I have ever worked with. I knew the exact car I wanted and I was still in and out within an hour. Kevin Olson was so friendly, efficient, and also made sure that everything was covered at the best price and that I was taken care of, he is the best! Also, Baldwin Eneaji was very welcoming, knowledgeable, and helped me set up the Ford pass app to show me how to use the cool features. Overall, I am very pleased with my experience. I highly recommend Theodore Robins Ford and for anyone to go see Kevin and Baldwin! More
We have purchased and leased several vehicles from Theodore Robins over several years. We always work with Eddie Castrejon -- he is so easy and to deal with, there's never any pressure, and his focus Theodore Robins over several years. We always work with Eddie Castrejon -- he is so easy and to deal with, there's never any pressure, and his focus on getting us the vehicle and price range that works best for us. More
We could not be more pleased with Theodore Robins Ford. We are in our 60's and have purchased numerous vehicles. This was by far the best experience ever. Our salesman Darren was non pressure and made i We are in our 60's and have purchased numerous vehicles. This was by far the best experience ever. Our salesman Darren was non pressure and made it the easiest purchase ever. Fair price, great people .... You can't beat that! More
Theodore Robins Ford in Costa Mesa, I did not order a car from them. I called them and talked with Chris the internet sales manager. I told him what I was looking for and he said a client of his order that from them. I called them and talked with Chris the internet sales manager. I told him what I was looking for and he said a client of his order that same car and was talking about and wanting something different. 45 day later he called me up and offer that car with no ADM. When I got there I asked them to take X plan. No Problem. Sales manger did finance paper work $1500.00 clean air. $2500.00 finance kick back, In and out in 30 minutes. That was 4-24-21. Highly Recommended More
Robins Ford is the BEST Ford dealer EVER!!!! After visiting several dealer, I have come to the conclusion that there is no comparisons to the outstanding customer service and their internet salesman visiting several dealer, I have come to the conclusion that there is no comparisons to the outstanding customer service and their internet salesman Darren Ricci. Darren listens very well and goes above and beyond to work within the budget and best interest of his customers. In the past I was pressured by other dealers that led me to make hasty purchases that proved to be bad and costly decisions. Darren Ricci is transparent and vey easy to work with. I will keep buying from Robins Ford. It is well worth the drive to shop here. I would strongly recommend that anyone looking for a good car shop here. More
All the members of the dealer is so nice to me. Especially RICK RHODES (salesman) He has good knowledge. He explained so clear.when I ask him question. Especially RICK RHODES (salesman) He has good knowledge. He explained so clear.when I ask him question. More
AVOID at all COSTS! What a horrible experience. They will quote you numbers/prices on the phone, and get you to come in to the dealership. But when you ask for the deal in writing, they will play games for 3 quote you numbers/prices on the phone, and get you to come in to the dealership. But when you ask for the deal in writing, they will play games for 3+ hours, then call and harass you. First it was the salesman on speakerphone, then the manager will personally get on the phone. He'll harass you about being too young, immature, a millennial, etc.. Then he will tell you how he served his country, and that he'll pray for you (in a sarcastic, rude way). I will find every possible way to review this business. In my 20+ years of car buying experience, this is the absolute worst experience. And I've been involved in at least a dozen transactions with both family members, and buying personal vehicles. This one takes the cake - what an absolute scam. Mike the manager should be fired - he made a bad situation even worse, then hung up the phone (after the name calling, accusations, harassing, etc.). AVOID! More
Excelente Customer Service, quede gratamente impresionada de la rapidez con que me atendieron el ultimo sabado que hize Lease de mi Fusion. Gracias a todos. de la rapidez con que me atendieron el ultimo sabado que hize Lease de mi Fusion. Gracias a todos. More
I had a very good experience buying used late model Ford Ranger at Theodore Robins. The salesman, Bradley, was informative and patient as we looked at and test drove the Ranger and a Ridgeline. I had been Ranger at Theodore Robins. The salesman, Bradley, was informative and patient as we looked at and test drove the Ranger and a Ridgeline. I had been shopping around and found their deal on the Ranger was very good. More