Theodore Robins Ford
Costa Mesa, CA
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146 Reviews of Theodore Robins Ford
Very honest and fair dealership that did not play games or charge any markups. They were very understanding about my needs and made the buying process very quick with no hassle! Cannot recommend enough. or charge any markups. They were very understanding about my needs and made the buying process very quick with no hassle! Cannot recommend enough. More
I had expensive items stolen from my van while getting a service at Theodore Robbins Ford. The service manager told me that I should have removed anything worth value before leaving my van to get serviced… service at Theodore Robbins Ford. The service manager told me that I should have removed anything worth value before leaving my van to get serviced… So, it’s my fault that employees at Theodora Robins steal from their customers. Liz, your employees are THIEVES!!! More
Honest dealer. Just purchased a Mustang Mach-e from Theodore Robins Ford. They were the only dealer out of 25-30 I contacted that were willing to take a deposit and reserve a dealer ordered Mach-e. N Theodore Robins Ford. They were the only dealer out of 25-30 I contacted that were willing to take a deposit and reserve a dealer ordered Mach-e. Not only did they reserve it for me, they did not charge a dealer markup. They are an honest and fair family owned dealer. The finance manager offered options but was not pushy. If you need a new Ford, go see them. More
We have purchased two vehicles from Robins Ford and both transactions were flawless! Everyone is very professional and it never feels like there’s any shenanigans at play. We won’t go to another dealership transactions were flawless! Everyone is very professional and it never feels like there’s any shenanigans at play. We won’t go to another dealership when buying a Ford in the OC area! More
Horrible experience. I always steer away from dealerships due to the amount of bad stories I hear about them. My car had a recall and I decided to go to Robins Ford since the closest one to home. I can say, due to the amount of bad stories I hear about them. My car had a recall and I decided to go to Robins Ford since the closest one to home. I can say, the initial service is good. They were courteous and helpful. I have a transit connect that had a sunroof recall, they replaced my sunroof glass with a new one but after I got my car I noticed my sunroof was open and I never ever touch that since it can get pretty hot inside the car and I work transporting people with skin conditions or sensitivity to light. I contacted them over and over. I tried talking to the General manager and they all said that the retracting cover was broken when I brought it in but I know for a fact that it was not since I never use it. Fast forward weeks later since they didn’t want to be responsible for this. They claimed they fixed my problem but all they did was rip the fabric and force it closed. Now the retracting cover is sagging and the button still doesn’t work. I will never ever come here again and will make sure I tell my experience with others so they can avoid this nightmare of a dealer. More
Had an excellent experience purchasing a car through Theodore Robins and Baldwing (salesman)I showed up, found the car I wanted at the right price and was out in less than 2 hours. This was my first car Theodore Robins and Baldwing (salesman)I showed up, found the car I wanted at the right price and was out in less than 2 hours. This was my first car purchase ever at this dealership and it went so smoothly with Baldwing! He was able to get me amazing deal from all ends! Today I’m leaving a happy buyer, and would definitely recommend Baldwing to any future customers! More