Babylon Honda - Service Center

The New Babylon Honda responded

Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with us. Providing friendly, top-notch customer service is our goal, and it's wonderful to know that we met your expectations. We truly appreciate your recommendation and look forward to assisting you and others in the future!

The New Babylon Honda responded

Thank you for your wonderful feedback! We're so glad to hear that you had such a positive experience with our service team. It's great to know that all your questions were answered and that everything was handled professionally and courteously. We truly appreciate your business and are here for anything you need in the future!

The New Babylon Honda responded

Thank you for your kind words! We're so glad to hear that you had a positive experience with our service department. Our team strives to provide friendly, helpful, and professional service, and it's great to know that we met your expectations. We look forward to continuing to assist you with all your future service needs!

The New Babylon Honda responded

Thank you for your feedback, Donovan. We're glad to hear that you felt we were working on the problem and building a good customer relationship. We take your rating seriously and are always looking for ways to improve. If there's anything specific you'd like to share about how we can enhance your experience, please don't hesitate to reach out. We appreciate your input and look forward to serving you better in the future!

The New Babylon Honda responded

Thank you for your kind words! We're so glad to hear that Vanessa was friendly and helpful in providing you with the key fob as promised by Tim. We appreciate you sharing your positive experience and are always here to assist if you need anything else. Enjoy your new key fob!

The New Babylon Honda responded

Thank you for your feedback! We're so glad to hear that Steve made your experience a positive one and that your repairs were completed promptly. We truly appreciate your business and look forward to assisting you again in the future!

The New Babylon Honda responded

Thank you for sharing your experience! We're thrilled to hear that Steven was able to provide you with knowledgeable advice and that your service was completed quickly while you waited. It’s great to know that you had a positive experience, and we truly appreciate your feedback. If you need anything else, don’t hesitate to reach out!

The New Babylon Honda responded

Thank you so much for your kind words, Diane! We’re thrilled to hear that you had such a positive experience with our team, and that Steve went above and beyond to help you with your car. It’s great to know you feel comfortable returning to us, and we truly appreciate your loyalty. If you ever need anything else, don’t hesitate to reach out. We look forward to serving you again in the future

The New Babylon Honda responded

Thank you for your feedback, and we sincerely apologize for the confusion and any frustration you’ve experienced. We’re glad that Melanie was pleasant and helpful in scheduling your appointment, but we regret that the information about the recall inspection wasn't clearly communicated. We take your concerns seriously and are committed to improving the transparency and knowledge of our service department. We understand how important trust is, and we want to assure you that we are addressing this to ensure it doesn't happen again. If you'd like to discuss this further or if there's anything else we can do to resolve this matter, please feel free to reach out. Your feedback helps us get better, and we truly appreciate you bringing this to our attention.

The New Babylon Honda responded

Thank you for sharing your feedback, Stanley. We sincerely apologize for the delay in addressing the recall and for any concerns it caused you and your family. We understand how important it is for our customers to feel safe and confident with their vehicles, and we're truly sorry for the inconvenience this situation has caused. Please note that Honda distributes the parts for recalls, and we unfortunately do not have control over when they are sent to us, as they arrive intermittently. We understand this can be frustrating, and we appreciate your patience as we wait for the parts to arrive. We take your concerns seriously and will work to ensure that future recall issues are handled in a more timely manner. We hope you'll give us the opportunity to make things right. If you would like to discuss this further or if there's anything else we can do to address your concerns, please don’t hesitate to reach out.