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Babylon Honda - Service Center

West Babylon, NY

4.6
2,562 Reviews

2,562 Reviews of Babylon Honda - Service Center

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February 27, 2025

Recall work was promised in 1-2 hours. In 1 hour 11 minutes it was done and we were on our way. More

by PAUL2K1470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

Excellent service for recall. My car was done within a reasonable time and Steven was very clear on what needed to be done. More

by Susan Alberts
Recommend Dealer
Yes
Employees Worked With
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2025

Great service as always! I have been a customer for many years. Bought my first Honda here in 1996. More

by jlosecco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Nice clean waiting room the staff was very friendly the advisor Vanessa and Steve and the Robert the Mechanic great More

by Gadgetman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Sweeney
February 21, 2025

I recently had the pleasure of visiting the New Babylon Service Center for some routine maintenance and a recall on my vehicle, and I cannot speak highly enough of the outstanding service I received from a More

by kvindel7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Always in time great work clean hospitable they keep you aware of how much longer till ready More

by Lydialane19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

My service manager Melanie and the service manager on my last visit Vanessa are both very knowledgeable, polite, and professional. I’m extremely happy with the work they performed on my car. More

by Frapster1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

Melanie is very knowledgeable and quick about her position as a service advisor . Thank you. More

by Dennisnix2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

The best and professional service. Fully recommend. Gentle personnel and a good explanation of all the service and what else you need to do. More

by ramryd-mon7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Fast, friendly, and efficient service especially 730AM after Super Bowl Sunday will be back again More

by Catherine taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Employee who does initial check in didn't remember name also very fast, efficiency and friendly
Feb 13, 2025 -

The New Babylon Honda responded

Dear Catherine, Thank you for taking the time to share your experience with us. We’re thrilled to hear that you had a fast, friendly, and efficient service—especially with such an early start after Super Bowl Sunday! We strive to make every visit as seamless and positive as possible, and it’s great to know that we met your expectations. We look forward to welcoming you back in the future. If there’s anything else we can do to assist you, please don’t hesitate to reach out.