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Babylon Honda - Service Center

West Babylon, NY

4.5
2,543 Reviews

2,543 Reviews of Babylon Honda - Service Center

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February 05, 2025

Assisted by Vanessa who is always knowledgeable, explains work being done and always customer focused! Amazing staff member! More

by SRGSMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

Melanie is always very courteous and professional. She is a great asset to the service department. Always keeps me informed as to the progress of my vehicle which I feel is very important to any cus More

by JDIDOMENICO21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Sweeney
Feb 04, 2025 -

The New Babylon Honda responded

Thank you so much for your kind feedback! We're thrilled to hear that Melanie and Rob have provided you with excellent service. We take great pride in having a team that’s both professional and knowledgeable, and it’s wonderful to know that their efforts have made a positive impact on your experience. We truly appreciate your loyalty to Babylon Honda and look forward to continuing to serve you in the future!

February 03, 2025

Brian was amazing. We came in with the intention to lease and walked out with a car that night. He helped with the paper work expedited the process even after we left t More

by shazmah2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Galarza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

The New Babylon Honda responded

Thank you so much for sharing your experience! We’re so happy to hear that Brian went above and beyond to help you find the perfect car and made the entire process smooth and efficient. It’s also great to hear that Jose and Andre contributed to making your experience even better. We truly appreciate your kind words and will make sure to pass them along to the team. Enjoy your new car, and we look forward to serving you again in the future!

February 01, 2025

I always ask for Vanessa G to review the work the needs to be done and confirm price. She is always patient, kind, and professional More

by USVI4Life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

The New Babylon Honda responded

Thank you for your kind words! We're so glad to hear that Vanessa has consistently provided you with excellent service. Her patience, kindness, and professionalism are exactly what we strive for, and it's great to know she’s been able to help with reviewing the work and confirming pricing. We truly appreciate your continued trust in her and our team!

January 31, 2025

Every time I need something done to my car the availability is amazing and it's super easy to create an appointment. The jobs never take longer than expected and my car is always pulled out for me More

by jackreyes23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

The New Babylon Honda responded

Dear Jackreyes23, Thank you so much for sharing your positive experience! We're thrilled to hear that the availability and ease of scheduling appointments have made servicing your car hassle-free. It's also great to know that your car is always ready right on time when you arrive. We truly appreciate your feedback and look forward to continuing to provide you with top-notch service in the future!

January 30, 2025

Equipo profesional y muy amables Desde el momento que llegue todo fue transparente gracias Honda More

by eliasenoc1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

The New Babylon Honda responded

elisenoc1003, ¡Muchas gracias por tu comentario! Nos alegra mucho saber que tu experiencia con nuestro equipo fue positiva y transparente. Nos esforzamos por ofrecer un servicio profesional y amable, y es genial saber que logramos cumplir con tus expectativas. ¡Gracias por elegirnos, y esperamos verte pronto nuevamente!

January 30, 2025

very professional there and help me very much best place to go to for Honda More

by dawarner526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

The New Babylon Honda responded

Thank you for your kind words! We're so happy to hear that you had a great experience with our team. We strive to provide the best service possible, and it’s wonderful to know you found us to be the best place for Honda. We appreciate your feedback and look forward to helping you again in the future!

January 30, 2025

The staff is so kind and friendly. Abraham is very knowledgeable, and he makes the process run smoothly and efficiently. It was a pleasure to have my car serviced. Everyone was excelle More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

The New Babylon Honda responded

Thank you for your wonderful feedback, Barb! We’re so happy to hear that Abraham and the rest of our team made your service experience smooth, efficient, and enjoyable. We truly strive to create a welcoming environment for our customers, and it’s great to know we succeeded with you. We look forward to seeing you again for any future needs!

January 27, 2025

Amazing customer service, very friendly and promising. I would recommend to anyone looking to buy or lease a vehicle More

by juniorpaucar14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

The New Babylon Honda responded

Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with us. Providing friendly, top-notch customer service is our goal, and it's wonderful to know that we met your expectations. We truly appreciate your recommendation and look forward to assisting you and others in the future!

January 26, 2025

Excellent service technician and staff answer all my questions satisfactory everything was done, professionally and courteously More

by inde36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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