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Babylon Honda - Service Center

West Babylon, NY

4.5
2,546 Reviews
Call Service Center (631) 669-8800

2,546 Reviews of Babylon Honda - Service Center

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February 13, 2025

Fast, friendly, and efficient service especially 730AM after Super Bowl Sunday will be back again More

by Catherine taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Employee who does initial check in didn't remember name also very fast, efficiency and friendly
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Feb 13, 2025 -

The New Babylon Honda responded

Dear Catherine, Thank you for taking the time to share your experience with us. We’re thrilled to hear that you had a fast, friendly, and efficient service—especially with such an early start after Super Bowl Sunday! We strive to make every visit as seamless and positive as possible, and it’s great to know that we met your expectations. We look forward to welcoming you back in the future. If there’s anything else we can do to assist you, please don’t hesitate to reach out.

February 11, 2025

Everything went smoothly. Melanie exained the prcess and the reults. I was very pleased and confident wirh the results. More

by Bruceferber7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

The New Babylon Honda responded

Dear Bruce, Thank you for sharing your experience with us! We’re glad to hear that everything went smoothly and that Melanie was able to explain the process and results clearly. It’s always our goal to ensure our customers feel confident and informed throughout their experience. We truly appreciate your kind words and are grateful for the opportunity to assist you. If there’s anything else we can do for you in the future, don’t hesitate to reach out!

February 10, 2025

Abraham was knowledgeable and understand with my questions. Nice hospitable person. When I was outside he came to inform of any discount available to me. Also before he left for the day he inform me More

by heriberto_pardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

The New Babylon Honda responded

Dear Heriberto, Thank you for sharing your experience with us! We’re thrilled to hear that Abraham was able to assist you with your questions in such a knowledgeable and understanding manner. His attentiveness and hospitality are qualities we strive for with all our customers, and it’s great to know he made a positive impression. We’re also pleased that Abraham took the extra step to keep you informed about available discounts and ensured a smooth transition to the next team member before he left for the day. If you need anything further or have any questions, please feel free to reach out. We’re here to help!

February 05, 2025

Assisted by Vanessa who is always knowledgeable, explains work being done and always customer focused! Amazing staff member! More

by SRGSMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

The New Babylon Honda responded

Thank you for taking the time to share your experience! We’re so glad to hear that Vanessa provided you with such great service. Her knowledge, clear communication, and customer-focused approach are exactly what we strive for, and we're lucky to have her on our team! We’ll be sure to pass along your kind words to her. If you ever need anything else, feel free to reach out—she’s always here to help!

February 03, 2025

Melanie is always very courteous and professional. She is a great asset to the service department. Always keeps me informed as to the progress of my vehicle which I feel is very important to any cus More

by JDIDOMENICO21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Sweeney
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Feb 04, 2025 -

The New Babylon Honda responded

Thank you so much for your kind feedback! We're thrilled to hear that Melanie and Rob have provided you with excellent service. We take great pride in having a team that’s both professional and knowledgeable, and it’s wonderful to know that their efforts have made a positive impact on your experience. We truly appreciate your loyalty to Babylon Honda and look forward to continuing to serve you in the future!

February 03, 2025

Brian was amazing. We came in with the intention to lease and walked out with a car that night. He helped with the paper work expedited the process even after we left t More

by shazmah2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Galarza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

The New Babylon Honda responded

Thank you so much for sharing your experience! We’re so happy to hear that Brian went above and beyond to help you find the perfect car and made the entire process smooth and efficient. It’s also great to hear that Jose and Andre contributed to making your experience even better. We truly appreciate your kind words and will make sure to pass them along to the team. Enjoy your new car, and we look forward to serving you again in the future!

February 01, 2025

I always ask for Vanessa G to review the work the needs to be done and confirm price. She is always patient, kind, and professional More

by USVI4Life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

The New Babylon Honda responded

Thank you for your kind words! We're so glad to hear that Vanessa has consistently provided you with excellent service. Her patience, kindness, and professionalism are exactly what we strive for, and it's great to know she’s been able to help with reviewing the work and confirming pricing. We truly appreciate your continued trust in her and our team!

January 31, 2025

Every time I need something done to my car the availability is amazing and it's super easy to create an appointment. The jobs never take longer than expected and my car is always pulled out for me More

by jackreyes23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

The New Babylon Honda responded

Dear Jackreyes23, Thank you so much for sharing your positive experience! We're thrilled to hear that the availability and ease of scheduling appointments have made servicing your car hassle-free. It's also great to know that your car is always ready right on time when you arrive. We truly appreciate your feedback and look forward to continuing to provide you with top-notch service in the future!

January 30, 2025

Equipo profesional y muy amables Desde el momento que llegue todo fue transparente gracias Honda More

by eliasenoc1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

The New Babylon Honda responded

elisenoc1003, ¡Muchas gracias por tu comentario! Nos alegra mucho saber que tu experiencia con nuestro equipo fue positiva y transparente. Nos esforzamos por ofrecer un servicio profesional y amable, y es genial saber que logramos cumplir con tus expectativas. ¡Gracias por elegirnos, y esperamos verte pronto nuevamente!

January 30, 2025

The staff is so kind and friendly. Abraham is very knowledgeable, and he makes the process run smoothly and efficiently. It was a pleasure to have my car serviced. Everyone was excelle More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

The New Babylon Honda responded

Thank you for your wonderful feedback, Barb! We’re so happy to hear that Abraham and the rest of our team made your service experience smooth, efficient, and enjoyable. We truly strive to create a welcoming environment for our customers, and it’s great to know we succeeded with you. We look forward to seeing you again for any future needs!

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