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The New Babylon Honda

West Babylon, NY

Overview
Employees
Reviews
Vehicles
4.6
5,252 Reviews
Babylon Honda Service Center has developed a Fully State-Of-The-Art Service and Parts Facility 3/4's of a mile North of our Showroom at 100 Evergreen Street. Our Customers are treated to a Luxury Customer Lounge, Express Maintenance Service without an Appointment, a Huge Honda Parts Inventory, ASE Certified Fully Trained HONDA Technicians, Extended Convenient Hours, Free WIFI and Coffee, Competitive Price Matching w/ Honda Dealers, Valet Greeters, along with a Friendly / Professional Staff in a Modern Facility with over 30 Service Bays to accommodate ALL of your HONDA Repair and Maintenance Needs. WELCOME TO THE FINEST HONDA SERVICE ON LONG ISLAND AT OUR ELITE EXPRESS SERVICE CENTER !!!
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650 Montauk Hwy

West Babylon, NY

11704

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Showing 5,252 reviews

January 26, 2025

Phillip was tremendous. He is very knowledgeable and helpful, and very accessible even after the sale. Provided me with all kinds of resources regarding my new Prologue to More

by MCOBLENTZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

The New Babylon Honda responded

Thank you so much for sharing your experience! We’re thrilled to hear that Phillip went above and beyond to make sure you were completely comfortable with your new Prologue. It’s great to know that his knowledge and helpfulness, both during and after the sale, made a positive impact on your experience. We truly value customers like you and are happy to know that you’re all set up and ready to go. If you ever need anything else, don’t hesitate to reach out! Enjoy your new Prologue!

January 25, 2025

The car buying process was a smooth one from start to finish. The dealer maintained open lines of communication. Everyone was great to work with. Will do business with them again. More

by Professorarivera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

The New Babylon Honda responded

Thank you so much for your feedback! We're thrilled to hear that your car-buying experience was smooth and that our team maintained open communication throughout the process. We truly appreciate your business and are so happy you had a great experience working with us. We look forward to doing business with you again in the future!

January 25, 2025

Working with Jules & purchasing my vehicle from them was an absolute pleasure! No hassles, no fuss, just a great experience! They had my vehicle all nice & cleaned up & even filled the gas tank full before More

by Thagan78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jules Sainvil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

The New Babylon Honda responded

Thank you for sharing your experience! We're so glad to hear that working with Jules made your car-buying process smooth and enjoyable. It's great to know that you felt well taken care of and appreciated the little touches, like the clean car and full tank of gas! We really appreciate your recommendation and would love to assist anyone you send our way. Enjoy your new ride, and thanks again for choosing us!

January 24, 2025

Great service. Very friendly, helpful informative and professional. Will continue to use your service department. More

by vinniegrubb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

The New Babylon Honda responded

Thank you for your kind words! We're so glad to hear that you had a positive experience with our service department. Our team strives to provide friendly, helpful, and professional service, and it's great to know that we met your expectations. We look forward to continuing to assist you with all your future service needs!

January 23, 2025

All parties including managers came around to visit to inquire whether our questions were being answered, and our needs being met. Brian brought up some points that we hadn't considered and took the time More

by dblstops
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Abey (finance)
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Feb 08, 2025 -

The New Babylon Honda responded

Thank you for your feedback! We're so glad to hear that our team, including the managers, took the time to ensure your questions were answered and your needs were met. It's great to know that Brian went above and beyond to provide helpful insights and ensure Mrs. was comfortable with the technology in your vehicle. We truly value your satisfaction and are here to assist whenever you need us. Enjoy your new ride!

January 21, 2025

Good customer relationship working on the problem rating 4 points out of ten need improvement More

by Donovanmcfarlane0903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Betancur
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

The New Babylon Honda responded

Thank you for your feedback, Donovan. We're glad to hear that you felt we were working on the problem and building a good customer relationship. We take your rating seriously and are always looking for ways to improve. If there's anything specific you'd like to share about how we can enhance your experience, please don't hesitate to reach out. We appreciate your input and look forward to serving you better in the future!

January 21, 2025

Vanessa was friendly and helpful. She supplied us with the key fob that Tim promised. More

by NEALAV65
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

The New Babylon Honda responded

Thank you for your kind words! We're so glad to hear that Vanessa was friendly and helpful in providing you with the key fob as promised by Tim. We appreciate you sharing your positive experience and are always here to assist if you need anything else. Enjoy your new key fob!

January 20, 2025

Steven was very knowledgeable and offered good advice. Definitely a pleasure dealing with him. Service completed quickly while I waited. More

by johnk6565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

The New Babylon Honda responded

Thank you for sharing your experience! We're thrilled to hear that Steven was able to provide you with knowledgeable advice and that your service was completed quickly while you waited. It’s great to know that you had a positive experience, and we truly appreciate your feedback. If you need anything else, don’t hesitate to reach out!

January 20, 2025

Steve was a pleasure to work with and repairs were completed in a timely fashion. More

by FBIKEWHEELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

The New Babylon Honda responded

Thank you for your feedback! We're so glad to hear that Steve made your experience a positive one and that your repairs were completed promptly. We truly appreciate your business and look forward to assisting you again in the future!

January 19, 2025

Angel is amazing! The whole dealership is amazing! Totaled my car and they helped me get an even better car and worked with me to find a payment that was manageable fo More

by melanie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

The New Babylon Honda responded

Thank you so much for your kind words, Melanie! We're so happy to hear that Angel and the entire dealership team were able to assist you during such a challenging time. It's great to know that we could help you find an even better car and work with you to make sure the payment was manageable. If you need anything else, don’t hesitate to reach out. Enjoy your new car, and thanks again for choosing us!

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