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The New Babylon Honda

West Babylon, NY

4.6
5,130 Reviews
Babylon Honda Service Center has developed a Fully State-Of-The-Art Service and Parts Facility 3/4's of a mile North of our Showroom at 100 Evergreen Street. Our Customers are treated to a Luxury Customer Lounge, Express Maintenance Service without an Appointment, a Huge Honda Parts Inventory, ASE Certified Fully Trained HONDA Technicians, Extended Convenient Hours, Free WIFI and Coffee, Competitive Price Matching w/ Honda Dealers, Valet Greeters, along with a Friendly / Professional Staff in a Modern Facility with over 30 Service Bays to accommodate ALL of your HONDA Repair and Maintenance Needs. WELCOME TO THE FINEST HONDA SERVICE ON LONG ISLAND AT OUR ELITE EXPRESS SERVICE CENTER !!!
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650 Montauk Hwy

West Babylon, NY

11704

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Showing 5,131 reviews

October 30, 2024

Fast service and supplied loaner vehicle. Not cheap but quality work.Nice service employees on premise More

by Lormike2929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Vanessa G was super helpful, attentive and kept us updated throughout the day. thank you very much, Vanessa More

by 1giselletorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

This dealership treats its customers with utmost respect. They display excellent customer service and gives everybody a chance to be able to express themselves and their needs. More

by DD
Recommend Dealer
Yes
Employees Worked With
Marc Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

The New Babylon Honda responded

On behalf of us at The New Babylon Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Marc. We will be sharing your feedback with our team. Enjoy your new Honda Civic, and please revisit us soon! Respectfully, Chaneen Foulke Business Development Manager

October 28, 2024

The consultant, Ms. Melanie had an attitude and ignored me when I tried to explain the problem with the car. More

by Bsmail11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melanie Betancur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

The New Babylon Honda responded

It pains us to hear your feedback regarding your recent service experience. I can assure you that our team goes to great lengths so that customers like you have any and all relevant information they need to make the best, most informed decision. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Respectfully, Chaneen Foulke Business Development Manager 631-297-9569

October 27, 2024

Open minded staff filled with great personalities. I love how Brian and Phil were able to make me feel at ease with my financial decisions and helping me choose the best fit for me when it came to fin More

by dorcinkenni
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Delaney
Oct 29, 2024 -

The New Babylon Honda responded

Hearing that you had “an outstanding” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing The New Babylon Honda in West Babylon. We wish you many happy miles in your new Honda Civic. We look forward to serving you for many years to come! Respectfully, Chaneen Foulke Business Development Manager

October 27, 2024

Bad employees they are unprofessional people and so expensive prices than other i think are the employees More

by felixrr187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melanie Betancur
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

I was called them because I wanted talk with my service person. But they didn’t answered. I confused because I have to get warranty for next time. More

by TRUMPETKING0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Falco
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

Excellent customer service - from the greeters - dropping the car off- to paying the bill. Vanessa is always amazing and extremely helpful!!! The mechanics always delivering the best!!! My car sounds and dr More

by REH748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

The dealership is great. The service is great. Vanessa is great. I’m not happy about the surcharge on credit cards. That’s not great More

by sticks95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

The New Babylon Honda responded

Thank you so much for sharing your experience with The New Babylon Honda Service Department and Vanessa. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! The team will be thrilled to hear your feedback! Respectfully, Chaneen Foulke Business Development Manager

October 22, 2024

Porscha was so nice and patient with me during the whole process. I highly recommend this Honda Dealer. Eventhough, it is smaller than the other ones. The customer service is really good. More

by YISI_T10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Porscha Stennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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