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The Frederick Motor Company

Frederick, MD

4.9
639 Reviews

One Waverley Dr

Frederick, MD

21702

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639 Reviews of The Frederick Motor Company

September 13, 2012

Janie was a great sales individual, I recently purchased a Ford Focus from her. She was very friendly and never pushy. She always took the time to meet and talk with my family. We have purchased two vehicle More

by mjones5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janie, Janie Silbernagel
Sep 13, 2012 -

The Frederick Motor Company responded

Thanks! We were thrilled that we were able to help you get in your first car. Plus it was pleasure to see your folks again. Rob Skora, General Sales Manager The Frederick Motor Company rskora@frederickmotor.com

September 11, 2012

We have purchased four new vehicles from this dealer and this is the fifth. Everything about the process is great! They always have what we want, or can get it for us in a day or two. Prices are fair and c More

by rwregan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janie Silbernagel
Sep 13, 2012 -

The Frederick Motor Company responded

It was a pleasure to help you find that perfect new car again. Well almost perfect anyways, I am sorry we could not find a purple Edge. Thanks for letting us serve you! Rob Skora, General Sales Manager Jerry Lenga, Service Manager The Frederick Motor Company

September 08, 2012

We were very impressed with the time and attention that our salesman (Walter Smith) took to make sure we were familar with every aspect of our new car. He was very friendly and made our car buying experien More

by mercerpat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Smith
Sep 10, 2012 -

The Frederick Motor Company responded

It is great to hear that Walter was able to take such good care of you. Thank you coming to The Frederick Motor Company! Rob Skora, General Sales Manager The Frederick Motor Company rskora@frederickmotor.com

September 05, 2012

Experience was great. Walter Smith was very courteous, helpful and trustworthy. Pat Blackwood was able to provide us with the financing terms we expected. I expect to return for the possible purchase of a More

by melsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Smith, Pat Blackwood, Walter Smith
Sep 06, 2012 -

The Frederick Motor Company responded

Thanks for taking the time to write your review. We really appreciate the feedback. We look forward to seeing again soon and please let me know if I can help you in any way. Rob Skora, General Sales Manager The Frederick Motor Company rskora@frederickmotor.com

September 04, 2012

Roberto was professional and straightforward. His no pressure process make you feel comfortable. His prouct knowledge is exceptional. Would highly recommend Frederick Motors and specifically Roberto f More

by coxgregg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Lopez, Roberto Lopez
September 04, 2012

This dealership is a model of what new car dealerships should be when providing any kind of customer service. Their attention to detail, knowledge of their products and desire to ensure a customer is tota More

by gabaer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Linga, Sherry Ryan
Sep 10, 2012 -

The Frederick Motor Company responded

Thanks so much for the kind words and the positive feedback! We really appreciate you taking on such a long trip to purchase your new car. Rob Skora, General Sales Manager The Frederick Motor Company rskora@frederickmotor.com

August 30, 2012

I had a wonderful experience here. Thano was friendly, helpful, and patient. Among the staff there was no pressure whatsoever and they were keen on helping me get the car I wanted most. More

by Anosmia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 29, 2012

Great lady who tried her best to get us into a Mustang. Unfortunately the insurance killed the deal for my 19 year old airman. Once he turns 21 we will be back! More

by ozarkgolfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
1, Janie Silbernagel
Sep 10, 2012 -

The Frederick Motor Company responded

I hope we are able to see you back again at The Frederick Motor Company soon! Thanks for taking the time to write your review of your expereince with Janie. Rob Skora, General Sales Manager The Frederick Motor Company rskora@frederickmotor.com

August 27, 2012

I would recommend this dealership because of their new car inventory, their professional sales staff (who assisted us in a long-distance purchase--we are from another state), and their service department More

by cathy.steiner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Musgrove and Pat Blackwood, Walter Smith
Sep 10, 2012 -

The Frederick Motor Company responded

Thanks so much for making the trip all the way to The Frederick Motor Company, I'm sure you passed a lot of dealers on your way. It is great to hear that we were able to make your new car buying experience a wonderful one! Rob Skora, General Sales Manager The Frederick Motor Company rskora@frederickmotor.com

August 26, 2012

JANIE WAS GREAT! SHE WORKED REALLY HARD ON GETTING THINGS TO MOVE ALONG WITH THE PURCHASE OF THE CAR. IT WAS GREAT THAT SHE COULD WORK THE NUMBERS FOR THE LOAN PAYMENT THAT I COULD AFFORD! THANKS JANIE More

by ROBINS1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janie Silbernagel