The BMW Store

Purchase of BMW X3 Paul's responses to my email communications were amazingly quick, to the point, and thoughtful in contrast to my usual experience with typical busines Paul's responses to my email communications were amazingly quick, to the point, and thoughtful in contrast to my usual experience with typical business enterprises. Overall the buying experience with Paul was pleasant and exciting. More

Repeat Buyer with a Repeat Great Experience This is my third pre-owned vehicle that I have purchased from The BMW Store, and again, I am very happy with the overall experience. Julian has found This is my third pre-owned vehicle that I have purchased from The BMW Store, and again, I am very happy with the overall experience. Julian has found the perfect car for me each time, and the pricing has always been fair. He and the team respect my time, and always go above and beyond to remove any obstacles to getting into my vehicle of choice. I would not shop for another BMW anywhere else! More

Happy Day!!! Chris was great in guiding us through the entire buying and delivery process. Chris helped with advice in designing the car and information to follow Chris was great in guiding us through the entire buying and delivery process. Chris helped with advice in designing the car and information to follow the process from production to delivery. What a great experience to watch on the computer as our new car went from production, to delivery on the dock in Germany, to shipment on the freighter, to docking in the US, to delivery to the showroom. Chris was patient and very helpful in explaining all the working of our new 4 Series retractible hardtop convertible at delivery time. He made it so easy to understand there has not been a need to rush to the manual to figure out how something works. It was a "Happy Day" when our car was delivered and we spent time with Chris learning all the functions. Everyday that we drive the car is another "Happy Day". More

Fantastic Experience Dean Stathes was fantastic help in my car search. It was not easy to find the car I wanted. Dean did a great job of finding exactly what I was looki Dean Stathes was fantastic help in my car search. It was not easy to find the car I wanted. Dean did a great job of finding exactly what I was looking for and his honesty and friendliness was much appreciated. I would highly recommend Dean and the folks at the BMW Store to anyone. More

Attorney I totally hate buying car cars. With that being said, Julian Lambert at the BMW store made my experience very pleasant in my time of need. I totally hate buying car cars. With that being said, Julian Lambert at the BMW store made my experience very pleasant in my time of need. More

Great Experience Chris showed excellent service in helping me find he right vehicle for my needs needs. He did what most sales reps don't do - he listened. He acted mu Chris showed excellent service in helping me find he right vehicle for my needs needs. He did what most sales reps don't do - he listened. He acted much more as an advisor than he did as a salesman and the result is me being very happy I found the right vehicle at the right price. I would recommend him to any of my friends or family looking for a new luxury vehicle. More

Used BMW Purchase We purchased our 2011 BMW 328 Wagon from Sarah Ahmed at the BMW Store. Easy, pleasant transaction. Not high pressure in the slightest. Fair price. We' We purchased our 2011 BMW 328 Wagon from Sarah Ahmed at the BMW Store. Easy, pleasant transaction. Not high pressure in the slightest. Fair price. We'll be back. More

John, Mark, and Connor are the BEST. Hasselfree as always. My 2004 Mini Cooper S began having mysterious electrical problems and was unreliable. I went to my "go to" dealership, Cincinnati Mini. John Beam and My 2004 Mini Cooper S began having mysterious electrical problems and was unreliable. I went to my "go to" dealership, Cincinnati Mini. John Beam and Mark Harless gave me a very fair price on my troubled trade in and a great price on a pre-owned 2011 Mini Countryman S. They were straightforward and played no games. Which has always been my experience at Cincinnati Mini. Whether buying a Mini or other Make, I am simply done with other dealerships. I have never had a bad or "shady" experience at Cincinnati Mini. I purchased my new car the night I took it for a test drive. Connor couldn't have made the finance portion any easier or more flexible. Felt like working with an old friend. I arrived late on a week night due to work and these guys stayed till 9:45 to get me in a good car. I can tell you they DID not make much on the deal, so they weren't doing it to get a big commission. I would never hesitate to send friends and family to Cincy Mini. More

Best Dealer, Best Price, Best Customer Service Chris Lykins and Ric was very helpful in getting us our first BMW 428i. Chris helped us all the way from selecting the right car features to closing, Chris Lykins and Ric was very helpful in getting us our first BMW 428i. Chris helped us all the way from selecting the right car features to closing, and also help with requesting the license place. He is a very knowledgeable sales person and very pleasing to work with not only during the sale process but also post sales. I strongly recommend Chris for your next BMW. I Strongly recommend Chico Robinson without which I probably wouldn't have bought this car. He is the best person I have seen who not only helps you buy your dream car but down to earth and helps you decide what is good for you without any personal gain. It is very hard to find people like Chico Robinson specially in Sales, Thank you Chico Robinson for all the help and support. I worked with Conor(finance) during the closing process and closing was very smooth without any issues or "Sales Tricks". If you are trying to buy/Lease BMW then above mentioned team is the best set of people you can ever get. More

John Beam does it right Visited the dealership and met with John Beam to discuss vehicle we had researched on BMW store web site. Vehicle was out on courtesy use. John offe Visited the dealership and met with John Beam to discuss vehicle we had researched on BMW store web site. Vehicle was out on courtesy use. John offered to hold the vehicle out from future use and have it detailed for our review. Several days later we made an appointment to come in and see the vehicle. We came in took a very short test drive and bought the vehicle. John was very professional throughout the process. We made the agreement and moved on to Chico for the paperwork. We were in and out with the car in the shortest period of time of any car we have ever purchased! I liked that. More