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The Autobarn Volkswagen of Countryside - Service Center

Countryside, IL

4.9
658 Reviews

658 Reviews of The Autobarn Volkswagen of Countryside - Service Center

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January 23, 2024

The whole experience was very satisfying. The told me what my options were and gave me a loaner car that I didn't have to pay for. Car was fixed as promised by Monday. What an experience! More

by danser.ds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2024

Excellent customer service Exercise service repair Excellent In explaining what the problems inside n clean ares More

by stewasts1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2024

Service was provided. I find the atmosphere very pleasant and accommodating, great variety of snacks. More

by brownaudrey13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaimie
January 19, 2024

Julian was wonderful! Kept me informed the entire time my truck was there. I’ll be sure to go back there for all my services. More

by BLin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marek Hornik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Dominguez
January 18, 2024

The only place I have taken my 2004 Passat for service. They are honest people who perform excellent repairs and service More

by GFSWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian
January 18, 2024

The service advisor was great. He took the time to explain the situation and the work that needed to be done. I was treated with respect, kindness and understanding. The dar was re More

by Walter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

Great service, always willing to accommodate! Highly recommended!! Really helped out on a last minute request. Thank you!! More

by brian1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julien
January 03, 2024

Great service also great customer support thank you I Wii be back soon thank you More

by lacubana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2023

They are very helpful and they tell you what you need to know about your car they take good care of me and my car I enjoy doing business with them 😉 More

by goodestephaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2023

I came in for service on the wrong day and time The service department said wait. We I’ll get you in today. Thank you for your help Was leaving the next day to New York More

by Sydney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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