The Autobarn Volkswagen of Countryside - Service Center
Countryside, IL
658 Reviews of The Autobarn Volkswagen of Countryside - Service Center
Staff is friendly, efficient, & love the free shuttle service! It’s also easy to schedule online! service! It’s also easy to schedule online! More
The service at this dealership is unfailingly courteous, knowledgeable, and efficient. The staff is great at communicating - and I trust their recommendations. The waiting area is also lovely! knowledgeable, and efficient. The staff is great at communicating - and I trust their recommendations. The waiting area is also lovely! More
Ok- so I’m a little disappointed that my Subaru dealer keeps showing as a Volkswagen dealership, but as the two are connected to the same company I guess I get it. 😂 The Staff at the Autobarn has always keeps showing as a Volkswagen dealership, but as the two are connected to the same company I guess I get it. 😂 The Staff at the Autobarn has always been very helpful and congenial through the buying process and service dept. The cost for the oil change is a little high, especially considering we purchased the highest cost warranty/maintenance package. Also, my package is supposed to include chips and scratches so for me to have to buy a touchup pen and touch up chips and scratches myself is a little annoying. I was told by the parts guy that they used to give them away, which would be fitting I think, considering I’m paying for the repair in my package but taking care of it myself. Other than that, my overall experience with this dealership has been very pleasant. More
It was not an awesome experience because of delays in parts delivery. I will rated as good parts delivery. I will rated as good More
I received courteous and Excellent Service. The staff was friendly and the waiting area was comfortable, The staff was friendly and the waiting area was comfortable, More
I received excellent service from my Volkswagen wagon dealership on Friday. It was very efficient and time sensitive. dealership on Friday. It was very efficient and time sensitive. More
Had a small problem with one of my tires losing air, I could not see any screws or nails in the tire so I wasn’t sure if it was a sensor or the seal or something else. I went to autobarn and they were ver could not see any screws or nails in the tire so I wasn’t sure if it was a sensor or the seal or something else. I went to autobarn and they were very friendly and polite and addressed the problem which they found a screw in between the tire tred, they repaired the tire in a timely manner at no charge, so far no more losing air or any other problems with the tire, and they gave me a free car wash which was very nice. Autobarn has great service, friendly staff, and experienced techs, always a pleasure going there. More