The Autobarn Volkswagen of Countryside - Service Center

We have been customers of Countryside, Joliet Rd and Evanston for 22 years. We have always been pleased with the quality of service we have received. Evanston for 22 years. We have always been pleased with the quality of service we have received. More

Jonathan was kind and professional. Excellent VW caring and work is consistent. The staff is friendly and inviting atmosphere. Excellent VW caring and work is consistent. The staff is friendly and inviting atmosphere. More

They are not willing to correct their own mistakes, they make it your problem instead make it your problem instead More

David was very helpful, listened to me, he work was done fast Dealership is very clean and pleasant fast Dealership is very clean and pleasant More

Happy with my service at the Autobarn, they have a nice facility and helped me with my problem facility and helped me with my problem More

Always a very good service. I recommend it all the time. Thanks to everyone but this time specially to Ryan Rogers. I recommend it all the time. Thanks to everyone but this time specially to Ryan Rogers. More

Very friendly staff and great customer service. There was a problem with my car but the staff corrected it and gave me a free oil change on my next service. There was a problem with my car but the staff corrected it and gave me a free oil change on my next service. More

Staff is friendly, efficient, & love the free shuttle service! It’s also easy to schedule online! service! It’s also easy to schedule online! More

The service at this dealership is unfailingly courteous, knowledgeable, and efficient. The staff is great at communicating - and I trust their recommendations. The waiting area is also lovely! knowledgeable, and efficient. The staff is great at communicating - and I trust their recommendations. The waiting area is also lovely! More

Ok- so I’m a little disappointed that my Subaru dealer keeps showing as a Volkswagen dealership, but as the two are connected to the same company I guess I get it. 😂 The Staff at the Autobarn has always keeps showing as a Volkswagen dealership, but as the two are connected to the same company I guess I get it. 😂 The Staff at the Autobarn has always been very helpful and congenial through the buying process and service dept. The cost for the oil change is a little high, especially considering we purchased the highest cost warranty/maintenance package. Also, my package is supposed to include chips and scratches so for me to have to buy a touchup pen and touch up chips and scratches myself is a little annoying. I was told by the parts guy that they used to give them away, which would be fitting I think, considering I’m paying for the repair in my package but taking care of it myself. Other than that, my overall experience with this dealership has been very pleasant. More