The Autobarn Volkswagen of Countryside - Service Center

Customer Service Each time that I come to this dealership - I'm treated as a valuable customer. People are polite - ask questions about how to help and also keep yo Each time that I come to this dealership - I'm treated as a valuable customer. People are polite - ask questions about how to help and also keep you updated as to what's happening with your vehicle. I appreciated being a customer here. More

Great customer service I was treated with excellent consideration. And, the repairs were very well done. Everyone was considerate. I am very pleased with this dealership. Gr I was treated with excellent consideration. And, the repairs were very well done. Everyone was considerate. I am very pleased with this dealership. Great job! More

Still Satisfied -- They keep you informed of their progress and provide fast service, the cashier staff is friendly, when I call on phone they are friendly. I find the a They keep you informed of their progress and provide fast service, the cashier staff is friendly, when I call on phone they are friendly. I find the actual service advisor team to be improving in their level of friendliness, initially (months ago) I found them to be aloof, not rude, but not friendly either. More

Sam Schwager is the best ever Sam goes above and beyond providing absolutely the best service we have ever had in 50 years of owning cars-he deserves a promotion and raise Sam goes above and beyond providing absolutely the best service we have ever had in 50 years of owning cars-he deserves a promotion and raise More

Time for my Subaru Outback yearly checkup About a year ago,my sweetheart's mechanic handed a list of items totaling over $5,000.00 that I was told had to be done ASAP. I waited until now for About a year ago,my sweetheart's mechanic handed a list of items totaling over $5,000.00 that I was told had to be done ASAP. I waited until now for my 75,000 mile mark to have this checked out as I had ZERO trouble with my car. It turned out that everything on that list was not needed by my Subaru Service Team. I spent just under 3 hours getting my airbag Recall corrected along with a total headlights-to-taillights checkup. All I needed was my front and rear differential fluids changed out ---at my next oil change in mid-April. For those out there that are under the idea that all a dealer will do is find things that you don't need and charge you to the Moon and back for the work...this has NEVER been the case with Subaru Countryside. Musa took excellent care of me and checked everything I had on my list down to two small windshield chips that wont cause me any problems. I COULDN'T BE HAPPIER WITH THE TEAM RIGHT DOWN TO THE COMFY WAITING AREA.FULL OF GREAT FREEBIE SNACK AND COFFEE !!! More

Friendly and fast service. They kept me informed and offered shuttle service to nearby stores while we waited. Staff offered options on service and charges. offered shuttle service to nearby stores while we waited. Staff offered options on service and charges. More

Great Experience I brought my car in for its 10,000 mile checkup and a recall involving a software correction. I had a 10:00 am appointment, and was given an estimate I brought my car in for its 10,000 mile checkup and a recall involving a software correction. I had a 10:00 am appointment, and was given an estimate of 2 hours to complete the work. It was completed within that time allotment. The waiting area was warm and friendly, with great treats and refreshments and the time passed quickly. Ronnie Haleem was extremely courteous and kept me updated on the progress of the work being performed. All in all, a great experience! More

Quick service Sal was great. They had me in and out in about an hour. I always come here for parts and service. The team is very fair with me. Sal was great. They had me in and out in about an hour. I always come here for parts and service. The team is very fair with me. More

Happy with my Subaru💗 Have been dealing with Autobarn Subaru since 1992. Have been very pleased with both sales and service on all my vehicles. 3 foresters, a Tribeca and Have been dealing with Autobarn Subaru since 1992. Have been very pleased with both sales and service on all my vehicles. 3 foresters, a Tribeca and 2 Outbacks. I feel it is important to have the car bought and serviced at the same location. It helps with the resale value, since the dealer has a good idea asto how that vehicle has been cared for. More

Quick, Efficient, Helpful I got a same-day appointment for an oil change which was completed while I waited, along with a couple of miscellaneous issues discovered while I was I got a same-day appointment for an oil change which was completed while I waited, along with a couple of miscellaneous issues discovered while I was there. Sam was pleasant, professional, and knowledgeable. He kept me informed and made me aware of future maintenance recommendations before I left.. More